We shine the spotlight on the route development success of Sydney Airport, a milestone for Emirates and a number of new services launching across the region in 2025. HONG KONG AND ISTANBUL SUCCESS FOR SYDNEY AIRPORT Sydney Airport’s route network is being boosted by a second Hong Kong carrier and the news that Turkish Airlines […]

We report on some of the ways airports continue to raise the bar on customer service and reward reward staff who go the extra mile. BENGALURU-KEMPEGOWDA OPENS INDIA’S FIRST SENSORY ROOM In a step towards promoting inclusive air travel, Bengaluru’s Kempegowda International Airport (BLR) has introduced a first of its kind sensory room at an […]

ACI Asia-Pacific & Middle East’s manager for communications and brand marketing, Yuman Lau, provides the quarterly news round-up. ADDRESSING DRONE INTRUSIONS AND LANDSIDE SECURITY CHALLENGES ACI Asia-Pacific & Middle East (ACI APAC & MID) addressed airport security challenges, focusing on landside attacks and drone intrusions at the 9th Annual Technical and Operational Meeting (ATOM) of […]

Airports across the region continue to upgrade their facilities to enhance their capacity and operational efficiency, writes Joe Bates. HAMAD CONTINUES TO ENHANCE ITS FACILITIES Hamad International Airport (DOH) has officially unveiled its new Concourses D and E as part of its latest terminal expansion programme. According to the gateway, both new additions are “designed […]

The impressive performance of Asia-Pacific and Middle East airports in ACI’s ASQ Airport Experience Awards demonstrates their commitment to customer service excellence, writes Joe Bates. Airports big and small from across Asia-Pacific and the Middle East once again led the way in ACI’s annual ASQ Airport Experience Awards, winning a total of 68 accolades across […]

Newly appointed president of ACI Asia-Pacific & Middle East, SGK Kishore, aims to position airports as key drivers of economic growth while prioritising resilience, efficiency, and seamless passenger experiences, writes Sunil Subbaiah. CONGRATULATIONS ON YOUR APPOINTMENT AS PRESIDENT OF ACI ASIA-PACIFIC & MIDDLE EAST. HOW DO YOU ENVISAGE YOUR LEADERSHIP SHAPING THE REGION’S AIRPORT INDUSTRY? […]

Director general, Stefano Baronci, reflects on a milestone year for aviation, a busy start to 2025, and looks forward to ACI Asia-Pacific & Middle East’s Regional Assembly, Conference and Exhibition in Delhi. The aviation industry marked a new milestone in 2024 with passenger traffic not only rebounding from the pandemic but exceeding pre-pandemic levels, signalling […]