Six of the best Plaza Premium Group now boasts six Plaza Premium Lounges in the Middle East following the opening of a new 1,260sqm facility in Dubai International Airport’s Terminal 3. “Dubai International connects travellers to more than 220 destinations across the globe including the US and Canada, Hong Kong, Malaysia, Singapore, India, Taiwan, Europe […]
Hong Kong International Airport has announced that it will commence “the gradual resumption of transfer/transit services” from Monday. Operator, Airport Authority Hong Kong (AAHK), says that a host of enhanced health measures at the airport have made the June 1 date possible. In tandem with the gradual resumption of transfer/transit services, all passengers, including departing, arriving […]
Lagardère Travel Retail Pacific has begun to re-open some of its stores across the region, starting with a handful of outlets in the domestic terminals at Auckland, Brisbane, Christchurch, Perth and Melbourne this week. According to the travel retailer, the small selection of stores will be used as test cases with restricted trading hours, with […]
Emirates believes that it has set industry-leading safety standards for its passengers with the introduction of complimentary hygiene kits that include masks, gloves, antibacterial wipes and hand sanitiser. It states that the new hygiene kits, launched for today’s resumption of services to nine destinations from Dubai International Airport (DXB), show the care being taken at […]
Qatar Airways will resume services to Brisbane Airport this week, the first of three weekly scheduled services from Doha touching down at the Queensland gateway on Thursday. The services will operate under existing bilateral rights until 30 Jun 2020 with the airline carrying both commercial passengers and freight, providing a critical cargo channel for Australian […]
Asia-Pacific airports once again lead the way in ACI’s 2019 Airport Service Quality (ASQ) customer excellence awards, writes Joe Bates. The rising customer service standards at airports across the globe was reflected by the 140 awards given to 84 different gateways in the 2019 Airport Service Quality (ASQ) customer excellence programme. Asia-Pacific airports continue to […]
Melvin Broekaart ponders whether it is time for airports to reconsider their retail business models to successfully compete with online shopping and remain exciting and relevant for decades to come. Whether we like it or not, there is an impactful and irreversible change of reality taking shape in travel retail. The new reality seems to […]
Hamad International Airport (HIA) has become the latest gateway to report an upturn in cargo volumes, Qatar’s hub handling 530,000 tonnes of freight (+4.7%) during the first quarter of 2020. The increase in cargo is partly attributed to Qatar Airways’ and HIA’s continued efforts to provide freighter services in response to the increased demand for […]
Dublin Airport’s managing director, Vincent Harrison, talks to Joe Bates about a record breaking 2019, a long-awaited new runway, his gateway’s 80th birthday and returning to full operations after COVID-19. Aviation, the global economy and life maybe very much on hold for now due to the COVID-19 pandemic, but there is no doubting that when […]
Brisbane Airport (BNE) and construction partner Skyway are today celebrating the practical completion of the gateway’s new runway. Airport CEO, Gert-Jan de Graaff, recognised the milestone event, but noted that while today marked the end of the project, its was just the beginning for BNE and operator, Brisbane Airport Corporation (BAC). “In many respects this […]
Leonie Dobbie, aviation consultancy company WSP’s strategic aviation advisor, considers the benefits of embedding sustainability action into airport decision-making. From the 1991 Earth Summit in Rio to the 2015 Paris Agreement, policymakers have attempted 
to come to grips with the science and political-economic implications of climate change. Achieving the Paris Agreement goals requires that we […]
VIEW THE ISSUE HERE In the spotlight: Dublin Airport Special report: Aerotropolis update Going green: Sustainable design & green initiatives Plus: ASQ winners, Retail & Security Uncharted territory Airport World editor, Joe Bates, reflects on the toughest start to a year the aviation industry has experienced in peace time and the need for some positivity in an uncertain […]
