Hong Kong International Airport (HKG) has recognised the customer service efforts of airport at its annual Customer Service Excellence Programme (CSEP) awards ceremony. This year’s awards received an overwhelming response,...
Hong Kong International Airport (HKG) has recognised the customer service efforts of airport at its annual Customer Service Excellence Programme (CSEP) awards ceremony. This year’s awards received an overwhelming response,...
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Pittsburgh Special report: Autonomous Vehicles Tech Talk: IT Trends & Digital Twins Plus: Planning & Design; Customer Service & Sustainability...
London Stansted is gearing up for one of its busiest periods of the year with an anticipated 1.5 million passengers set to travel through the terminal over the Easter holiday....
Shannon Airport has today unveiled its summer 2025 schedule, featuring two new services and a substantial increase of 190,000 seats, 11% ahead of 2024 services. This summer the airport will...
Interactive destination maps have helped Oakland International Airport (OAK) enhance the passenger experience and potentially drive traffic, writes Seth Miller. San Francisco Bay’s OAK is among the growing collection of...
Passengers travelling through London Gatwick no longer need to remove electrical items or place liquids in plastic bags, as part of a multi-million-pound project to transform its security screening process....
Preliminary February 2025 traffic figures released today by the Association of Asia Pacific Airlines (AAPA) showed continued growth in international passenger and cargo markets, supported by positive business and consumer...
The world’s largest equipment rental company, United Rentals, has become the latest company to commit to developing its business at Brisbane Airport. United Rentals has secured a landmark 15-year lease,...
Airport Profile: Delhi Special report: The Region’s ASQ Champions Plus: Sustainability, Route Development & New Technology DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on a...
Munich Airport and its subsidiaries enjoyed a successful 2024, recording a net profit of €64 million – more than double the previous year. Boosted by the strong growth in passenger...
Dublin Airport believes that passengers passing through its facilities this spring are in for a treat following the unveiling of four new and improved food and drink outlets. Over recent...
