Birmingham Airport (BHX) today announced that it is investing further in its infrastructure to “ensure ease of travel through the airport for its customers”. According to the UK gateway, the next two projects, as part of its previously announced £100 million capital spend up to 2033, will benefit those customers arriving through the airport. The […]
Hong Kong International Airport (HKG) has recognised the customer service efforts of airport at its annual Customer Service Excellence Programme (CSEP) awards ceremony. This year’s awards received an overwhelming response, with over 60 organisations submitting nearly 430 nominations, recognising over 870 dedicated colleagues and teams. Vivian Cheung, acting CEO of Airport Authority Hong Kong (AAHK), […]
Hong Kong International Airport (HKG) has recognised the customer service efforts of airport at its annual Customer Service Excellence Programme (CSEP) awards ceremony. This year’s awards received an overwhelming response, with over 60 organisations submitting nearly 430 nominations, recognising over 870 dedicated colleagues and teams. Vivian Cheung, acting CEO of Airport Authority Hong Kong (AAHK), […]
VIEW THE ISSUE HERE DOWNLOAD THE ISSUE HERE Airport profile: Pittsburgh Special report: Autonomous Vehicles Tech Talk: IT Trends & Digital Twins Plus: Planning & Design; Customer Service & Sustainability Making headlines Editor, Joe Bates, reflects on a milestone anniversary for Airport World and the new technology theme of this issue. This year is a […]
London Stansted is gearing up for one of its busiest periods of the year with an anticipated 1.5 million passengers set to travel through the terminal over the Easter holiday. Between April 5 and 21, around 780,000 passengers are expected to depart from Stansted, while the airport will also welcome 720,000 inbound travellers. The Easter […]
Shannon Airport has today unveiled its summer 2025 schedule, featuring two new services and a substantial increase of 190,000 seats, 11% ahead of 2024 services. This summer the airport will operate 36 services to 11 countries, including a brand-new twice weekly service to the Portuguese island of Madeira which celebrated its inaugural flight yesterday, and […]
Interactive destination maps have helped Oakland International Airport (OAK) enhance the passenger experience and potentially drive traffic, writes Seth Miller. San Francisco Bay’s OAK is among the growing collection of gateways that have turned to interactive destination maps as a means to boost the airport experience of passengers and potentially drive traffic. The East Bay […]
Passengers travelling through London Gatwick no longer need to remove electrical items or place liquids in plastic bags, as part of a multi-million-pound project to transform its security screening process. The cutting edge technology enhances the security accuracy for airport security staff with 3D technology. The installation of new computed tomography (CT) scanners, part of […]
Preliminary February 2025 traffic figures released today by the Association of Asia Pacific Airlines (AAPA) showed continued growth in international passenger and cargo markets, supported by positive business and consumer demand across the region. An aggregate total of 30.8 million international passengers flew on the region’s carriers in February, representing a 5.9% increase over the […]
The world’s largest equipment rental company, United Rentals, has become the latest company to commit to developing its business at Brisbane Airport. United Rentals has secured a landmark 15-year lease, marking the beginning of a transformative era for the company. Armed with a lengthy wish list of site specifications and inclusions, the global brand looked […]
Airport Profile: Delhi Special report: The Region’s ASQ Champions Plus: Sustainability, Route Development & New Technology DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on a milestone year for aviation, a busy start to 2025, and looks forward to ACI Asia-Pacific & Middle East’s Regional Assembly, Conference and Exhibition in Delhi. […]
Munich Airport and its subsidiaries enjoyed a successful 2024, recording a net profit of €64 million – more than double the previous year. Boosted by the strong growth in passenger numbers and flight movements, group revenue rose to a new record of more than €1.6 billion. At €195 million, operating earnings before interest and taxes […]
