TRENDS IN AIRPORT EXPANSION AND RENOVATION
A new White Paper shows that a customer-centric focus is driving change and innovation at US airports, write KONE’s Dan Brooks and Kevin Wigley. The average US airport is now...
MORE TRAFFIC HIGHS THAN LOWS FOR FRAPORT’S
With the the exception of a handful of airports in Greece and Bulgaria, the Fraport Group’s global airport portfolio have all registered an increase in passenger traffic in the first...
HUMANOID PEPPER TOUCHES DOWN AT CHRISTCHURCH AIRPORT
Meet, Pepper, Christchurch Airport’s new 120cm tall robot that can apparently recognise faces and basic human emotions, respond to requests made on the touch screen on its chest, and hold...
F&B OFFERINGS EXPANDED AT PITTSBURGH INTERNATIONAL AIRPORT
The F&B offerings at Pittsburgh International Airport (PIT) just got a little better with the opening of three new concepts – local favourites ‘Franktuary’ and the ‘Melt Shop’ and the...
WORLD BUSINESS PARTNERS
The latest global news from ACI’s World Business Partners. Pizza, anyone? Lightening fast pizza operator, Blaze Pizza, has opened an outlet at John Wayne Airport’s Terminal B/C courtesy of a...
TRANSFER TRAFFIC DRIVING GROWTH AT COPENHAGEN AIRPORT
A 4.7% rise in transfer passengers, led by travellers from Poland, ensured that 2.8 million passengers (+0.4%) passed through Copenhagen Airport in September. The total meant that it was the...
WOLFGANG PUCK’S LATEST AIRPORT RESTAURANT OPENS IN HONG KONG
Celebrity chef, Wolfgang Puck, made a flying visit to Hong Kong yesterday to open his latest airport eatery, the Wolfgang Puck Kitchen Restaurant in the Arrivals Hall of Hong Kong...
PEOPLE MATTERS – ANGER MANAGEMENT
Terri Morrissey and Richard Plenty provide their thoughts on dealing with difficult customers. We travel a lot. Our experience is mixed. Most of the time our journeys go without incident, but there...
LAWA BREAKS GROUND ON NEW STATE-OF-THE-ART AIRPORT POLICE FACILITY
Los Angeles World Airports (LAWA) has broken ground on new state-of-the-art complex for LAX’s police officers. Located just north of the Central Terminal Area in Westchester, the new $220 million...
CAAI TO HELP DEVELOPMENT OF KAZAKHSTAN’S AIR TRANSPORT SECTOR
CAA International (CAAi) has been awarded a new consultancy project to help the Kazakhstan aviation regulator adopt a new aviation oversight model, based on that used in the UK. The...
GLASGOW AIRPORT UNVEILS ELECTRIC BUS FLEET
Glasgow today become the first UK airport to introduce a fleet of zero-emission electric buses to its car park operation. The three-strong fleet of all-electric battery buses, which were built...
RISING TO THE CHALLENGE
Small GA gateways such as Lee’s Summit Municipal Airport can become economic development engines for their surrounding communities, writes Ty Sander, project manager for Crawford, Murphy & Tilly. A municipally-owned, general...