Munich Airport has opened three new stores which it believes will make shopping at the gateway even more convenient and enjoyable. And the newcomers could hardly be more diverse as they include a fashion boutique, flower shop and a trendy pop-up store. “These new arrivals highlight Munich Airport’s diversity,” enthuses the airport’s director of centre management, Philipp […]
With gate sharing between airlines on the increase, airports are turning to intelligent automation systems to help them assign gates for the smoothest journey – and most efficient throughput. As traveller numbers surge, airports are reconsidering long-term terminal leasing agreements with airline customers. Common-use terminals now account for a growing proportion of new airport infrastructure […]
The latest news from ACI’s World Business Partners Dublin Airport’s asset tracker courtesy of Esri Ireland Dublin Airport has created an airport geographic information systems app to track its assets in real time. The app was designed using geographic information systems (GIS) technology from software partner, Esri Ireland, which was customised to track and monitor the […]
Birmingham Airport today published its final Master Plan and Surface Access Strategy following a 12-week public consultation to gather feedback from community and regional stakeholders. The Master Plan outlines how the airport will develop its site to handle the increase in passenger numbers up to the year 2033. It includes an investment of half a billion […]
ACI World has announced that China’s Changchun Longjia and Hohhot Baita airports are the latest gateways to be inducted into the Director General’s Roll of Excellence for the consistent delivery of exceptional customer service. ACI’s Airport Service Quality (ASQ) programme is the only worldwide service quality measurement and benchmarking service that captures passengers’ impressions and opinions while […]
London Stansted will be launching a tender later this month for the potential operator of two new drive-through F&B units it wants to add on a “prime location” on the airport site. The tender for the long-term contract of the management and operation of the drive-through units is set to open shortly, with site tours to […]
Carlisle Lake District Airport staff were put through their paces over the weekend as Loganair held a check-in training session ahead of the planned re-opening of the UK gateway for commercial operations. Security and passenger service agents worked through Loganair’s bespoke IT systems, customer service-related procedures and security measures. The training comes ahead of Thursday, […]
Jewel Changi Airport just got a little more exciting with the unveiling of the eagerly awaited Canopy Park attractions located on the top level. The picturesque 14,000sqm space is home to seven iconic play attractions and creative gardens in Singapore Changi’s groundbreaking new facility that promises to redefine the airport experience. Hung Jean, CEO of Jewel Changi Airport […]
Jordan’s Queen Alia International Airport (QAIA) recorded a healthy 10.6% rise in passenger numbers in April, although its cargo volumes dipped by 5.8%. A total of 804,153 travellers passed through the gateway during the month, meaning that Amman’s gateway to the world welcomed 2.7 million passengers in the first four months of 2019. The year-to-date (YTD) […]
Dubai International Airport and London City Airport tell us more about their new brand identities and the motivation behind their decisions. Dubai Airports has unveiled a new brand for Dubai International Airport (DXB) that it says signifies the company’s transition from airport operator to a consumer led firm “committed to making the world’s busiest international […]
Air Transport Action Group’s executive director, Michael Gill, encourages airports to be more vocal in promoting their efforts to reduce their environmental footprint. The global aviation industry has one of the clearest and most wide-ranging climate action plans of any sector. By 2050, we aim to cut net CO2 emissions from our operations in flight […]
Modalis Infrastructure Partners in collaboration with Lopez and White Partnership have launched airportQM, a new consulting service aimed at providing benchmark operations and technical advisory services to airports worldwide. The new airportQM platform brings together a network of 100+ highly experienced airport and aviation experts, providing specialist advisory services to the sector in quality and […]
