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ACI APA 2019, ISSUE 03

In the spotlight: Retail/F&B Airport Report: Brisbane Special report: Customer service Plus: Regional & Industry news Read the online issue: click here View from the top Regional director, Patti Chau, reflects on ACI Asia-Pacific’s advocacy...

AUTO PILOT!

Baggage dollies, shuttle buses and even snow ploughs are among the ever-growing list of autonomous vehicles being trialled at airports across the world, writes Joe Bates. The interest in the...

NEW BEAUTY HALL OPENS AT DUBLIN AIRPORT

Passengers travelling through Dublin Airport’s T2 now have an even greater reason to check-in early as a major revamp of The Loop has just been completed. The final element of...

HUMAN TOUCH

Curtis Fentress, founder and principal in charge of design at Fentress Architects, considers the importance of building people friendly terminals that enhance passenger journeys. Much is written about the human...

EDINBURGH UNVEILS PLANS FOR NEW EAST TERMINUS

More than £20 million is being invested to improve transport access as part of ongoing development works at Edinburgh Airport. The first phase of the project will deliver a new...

WINDS OF CHANGE

Airports have a reputation for caution when it comes to adopting cloud technology, but Baku in Azerbaijan is defying expectations, writes Yannick Beunardeau, Amadeus’ vice president for airport IT. In...

BEAUTIFUL BOGOTÁ

OPAIN CEO, Álavaro González, talks to Joe Bates about the future development plans for Bogotá’s El Dorado International Airport. Bogotà’s El Dorado International Airport handled a record 32.7 million passengers in...

DUBLIN AIRPORT ENJOYS RECORD BREAKING SEPTEMBER

Dublin Airport enjoyed its busiest ever September, handling more than three milion passengers (+4%) during the month for the first time in its 79 year history. Passenger numbers to and...