ACI World director general, Angela Gittens, reflects on the topics of training and recruitment. According to the latest ACI World Airport Traffic Forecasts, global passenger traffic is expected to double to 16.97 billion by 2034, based on a projected growth rate of 4.3% per annum, and to 20.9 billion passengers by 2040, based on a 4.1% […]
Plaza Premium Lounge at London Heathrow Airport T2 has been voted the ‘World’s Best Independent Airport Lounge’ in the 2019 Skytrax World Airline Awards. Plaza Premium Lounges in Hong Kong and Brisbane are also ranked among the World’s Top 10 lounges, revealed by Skytrax during the Paris Air Show. “It is such a pleasure for […]
Moscow Sheremetyevo is on target for another record breaking year aftter registering a 15.4% rise in passenger traffic in the first five months of 2019. A total of 18.7 million passengers passed through its facilities between January 1 and May 31, during which time the Russian gateway handled 155,120 aircraft movements – 15.8% up on […]
The aviation industry is booming. The number of planes in the sky continues to climb (IATA, 2018), while almost all airports in the world with over 20 million passengers per year are either congested or will face capacity issues in the next 10 years. This puts pressure on everyone across the aviation industry to continue […]
Drone sightings that have forced the temporary closure of a handful of airports across the globe ensure that anti-drone technology and perimeter security is well and truly in the spotlight in 2019, writes Genetec’s Andrew Elvish. I get the opportunity to travel a lot and this has afforded me an excellent view into how airports are […]
With gate sharing between airlines on the increase, airports are turning to intelligent automation systems to help them assign gates for the smoothest journey – and most efficient throughput. As traveller numbers surge, airports are reconsidering long-term terminal leasing agreements with airline customers. Common-use terminals now account for a growing proportion of new airport infrastructure […]
Munich Airport has opened three new stores which it believes will make shopping at the gateway even more convenient and enjoyable. And the newcomers could hardly be more diverse as they include a fashion boutique, flower shop and a trendy pop-up store. “These new arrivals highlight Munich Airport’s diversity,” enthuses the airport’s director of centre management, Philipp […]
A canopy of brightly coloured umbrellas has appeared at Heathrow, but it has nothing to do with the torrential rain falling across large parts of the UK this week. The umbrellas are actually part of an initiative to raise awareness of neuro-developmental disorders, including Attention Deficit Hyperactivity Disorder (ADHD), autism, Dyslexia, Dyscalculia and Dyspraxia. Devised by […]
Birmingham Airport today published its final Master Plan and Surface Access Strategy following a 12-week public consultation to gather feedback from community and regional stakeholders. The Master Plan outlines how the airport will develop its site to handle the increase in passenger numbers up to the year 2033. It includes an investment of half a billion […]
The latest news from ACI’s World Business Partners Dublin Airport’s asset tracker courtesy of Esri Ireland Dublin Airport has created an airport geographic information systems app to track its assets in real time. The app was designed using geographic information systems (GIS) technology from software partner, Esri Ireland, which was customised to track and monitor the […]
ACI World has announced that China’s Changchun Longjia and Hohhot Baita airports are the latest gateways to be inducted into the Director General’s Roll of Excellence for the consistent delivery of exceptional customer service. ACI’s Airport Service Quality (ASQ) programme is the only worldwide service quality measurement and benchmarking service that captures passengers’ impressions and opinions while […]
Jewel Changi Airport just got a little more exciting with the unveiling of the eagerly awaited Canopy Park attractions located on the top level. The picturesque 14,000sqm space is home to seven iconic play attractions and creative gardens in Singapore Changi’s groundbreaking new facility that promises to redefine the airport experience. Hung Jean, CEO of Jewel Changi Airport […]
