Faced with increased disruptions, baggage mountains, and staff shortages, airports and airlines are ramping up their investment in technology to digitalise their operations and speed up the passenger journey by offering more self-service options, according to SITA. SITAâs 2022 Air Transport IT Insights report, published today, reveals that with the post-pandemic recovery CIOs want to […]
TAV Technologies’ list of customers in Central Asia continues to grow with the announcement that Aktobe International Airport in Kazakhstan has become the latest gateway to use its Common Use Passenger System (CUPPS). The TAV Airports subsidiary, which also counts Almaty and Samarkand airports as customers, is confident that the Kazakh gateway will benefit from […]
Brain Corpâs chief revenue officer, Michel Spruijt, explains why he believes that autonomous cleaning robots are here to stay at the worldâs airports. How long have autonomous cleaning robots been around and, to your knowledge, when were they first deployed at an airport? Autonomous cleaning robots have been around since the mid 1990s. At that […]
Belfast International Airport is trialling a robot service technology to enhance colleague and customer experience at the gateway. The trial â the first of its kind in conjunction with SSP UK â sees six service robots deployed later this month at the Sip & Stone Restaurant and Bar. Working with GW Robotics & Stephens Catering, […]
International passengers travelling on selected Singapore Airlines flights from Perth Airport have begun using, on a trial basis, new face recognition biometric technology designed to simplify the airport journey. Perth Airport CEO, Kevin Brown, said the trial, being run in partnership Amadeus and Singapore Airlines, is part of Perth Airportâs move towards greater use of […]
SITA has announced the launch of a partnership programme aimed at joining hands with key partners as it embarks on what it calls “a new path to growth”. Through the new partner platform, Launchpad, SITA has outlined four key areas where it seeks to build new partnerships: digital identities, advanced analytics and data management, security […]
As borders begin to re-open, is it time for APAC airports to reconsider how they will look and digitally interact with passengers in the future? Amadeusâ senior vice president of airport and airline operations for the region, Sarah Samuel, investigates. When the pandemic emerged in 2019, Asia-Pacific was the first to feel its impact. And […]
It is time to apply a âwarp-speed mindsetâ to the digital transformation of airport operations to accommodate future growth, improve the passenger journey, respond to disruptions and optimise operational efficiencies from ground operations to ticketing, writes Charlie Meyer. At the onset of the pandemic, as we all waited for vaccines to be made available, many […]
Carlos Kaduoka, SITAâs head of business strategy for airports, considers how new technology will play a key role in helping airports respond to the demands for a greener industry. The travel recovery is well underway. As the summer travel season approaches, airlines and airports have been caught off guard by the speed of recovery. The […]
Joe Bates takes a closer look at some of the most innovative IT stories to have made headlines across the globe in the first half of 2022. Duty calls for assistance robots Bengaluru-Kempegowda in India and Christchurch in New Zealand have become the latest airports to embrace humanoid technology â the former on a trial […]
Technology such as artificial intelligence can help airports increase efficiency and improve the passenger experience without compromising on security, writes Chris Bishop. When it comes to commercial aviation, it would not be an exaggeration to describe the first few months as “difficult” for the industry. Flights have been cancelled with little or no notice across […]
Genetecâs Simon Barnes assesses the risks of IoT devices in airports and the need for a joint approach to cyber and physical security to secure networks. The ever-expanding catalogue of âsmart devicesâ is revolutionising airport operations. Innovative technology is directly improving the passenger experience and making operations more efficient. One of the biggest areas where […]