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Recognition for work of Glasgow Airport’s first responders during COVID-19 pandemic


Glasgow Airport’s team of volunteer community first responders have been recognised for their work during the COVID-19 pandemic response.

Paul Scott, Kevin McGuire, Steven Mitchell, Douglas McShane, Jeanette Paton, Jennifer Mulligan, Philip Gillespie and Katy Gracey were presented with a commemorative coin from the Scottish Ambulance Service for outstanding dedication and care.

Six of those recognised form the airport’s Duty Safety Team with both Gillespie and Gracey training with the team as part of a career development programme from airport security partners ICTS.

The Duty Safety Team works around the clock across the airport and an officer’s duties include fire prevention, responding to fire alarms and maintenance of all airport fire suppression equipment – extinguishers, hose reels, fire hydrants and dry risers.

Critically, duty safety officers are also first aid providers, and each is a Scottish Ambulance Service-trained community first responder responsible for the airport’s 4,000-strong workforce and the millions of passengers who normally pass through the terminal each year.

Community first responders are volunteers who are trained by the ambulance service to attend certain types of emergency calls in the area where they live or work.

Their aim is to reach a potential life-threatening emergency in the first vital minutes before the ambulance crew arrives. Their role is to help stabilise the patient and provide the appropriate care until the more highly-skilled ambulance crew arrives on scene to take over the treatment.

Glasgow Airport’s operations director, Ronald Leitch, said: “Our Duty Safety Team and the other community first responders deserve huge credit for the first aid and care they provide to both our passengers and their airport colleagues.

“It is no exaggeration to say they are life savers as all, if not most of them, have been called on to do just that. On any given shift they can deal with anything from a cut finger or a fire alarm to a cardiac arrest, so it’s fantastic to see their efforts recognised by the Scottish Ambulance Service.

“Although the vast majority of our operations were grounded during the pandemic, the airport remained open throughout to support a number of lifeline services and those receiving their commemorative coins today played a key part in our efforts to help keep the country moving.”


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