ASIA-PACIFIC & MIDDLE EAST, PASSENGER FACILITATION Hospitality provider expecting busy festive season in Dubai 17 Dec 2024 Staff reporterHospitality brand Marhaba, part of dnata, is gearing up to assist a record 500,000 travellers at Dubai International (DXB) and Dubai World Central–Al...
HOSPITALITY, IT INNOVATION, PASSENGER FACILITATION New digital assistant on duty at Glasgow Airport 16 Dec 2024 Staff reporterGlasgow Airport has officially launched a state-of-the-art digital assistant, powered by Hello Lamp Post, to improve the travel experience for passengers this festive...
PASSENGER FACILITATION, RETAIL/F&B New duty free partnership at Amsterdam Schiphol 16 Dec 2024 Joe BatesAmsterdam Schiphol has announced that it will strengthen its successful partnership with Lagardère Travel Retail for the operation of more than 20 duty-free...
ECONOMICS & FINANCE, PASSENGER FACILITATION New ATAG report highlights global importance of civil aviation 6 Dec 2024 Joe BatesThe latest edition of the Air Transport Action Group’s Aviation: Benefits Beyond Borders report provides an in-depth look at the economic and social...
PASSENGER FACILITATION, SAFETY & SECURITY Dublin Airport looking to recruit new security officers 21 Nov 2024 Staff reporterDublin Airport has announced plans to add up to 100 new security officers over the coming months as it gets ready to improve...
NEW INFRASTRUCTURE, PASSENGER FACILITATION New international airport for Antigua and Barbuda 4 Oct 2024 Joe BatesIn a historic occasion for the twin-islands of Antigua and Barbuda, Barbuda International Airport has officially opened, signalling the start of a new...
PASSENGER FACILITATION London Gatwick recognised for its accessibility efforts 30 Sep 2024 Staff reporterLondon Gatwick has become the first UK airport to receive Level 1 Accessibility Enhancement Accreditation from ACI World. The accreditation recognises London Gatwick’s...
PASSENGER FACILITATION PIT’s sensory room set to celebrate fifth anniversary 27 Sep 2024 Staff reporterPittsburgh International Airport’s Presley’s Place, one of the first comprehensive sensory spaces to launch at a US gateway, is about to celebrate its...
AW4 2024, PASSENGER FACILITATION Abu Dhabi’s game changer 23 Sep 2024 Joe BatesElena Sorlini, managing director and CEO of Abu Dhabi Airports, tells Joe Bates more about the transformational benefits of Zayed International Airport’s new...
AW4 2024, PASSENGER FACILITATION Easy come, easy go! 19 Sep 2024 Joe BatesEnhancing the passenger experience through new technology, facilities and services continues to be a key priority for the world’s airports. Joe Bates takes...
AW4 2024, PASSENGER FACILITATION Works of art 6 Sep 2024 Joe BatesJoe Bates takes a closer look at the different ways airports are introducing artwork into terminals and across the airport campus to create...
AW4 2024, PASSENGER FACILITATION Family matters 2 Sep 2024 Mohamed HishamPragma Consulting’s Mohamed Hisham considers how focusing on families can significantly boost the non-aeronautical revenue of airports. Airports are constantly looking for ways...