HOSPITALITY, PASSENGER FACILITATION North America’s ‘funniest’ airports for families 21 Jul 2025 Staff reporterNew research from stroller brand iCandy, reveals North America’s most fun airports for families to fly from, ranked by the number of play...
PASSENGER FACILITATION, TRAFFIC London Stansted Airport set for busiest ever summer 18 Jul 2025 Staff reporterLondon Stansted is gearing up for its busiest summer yet with up to 4.4 million passengers expected to travel through the terminal during...
ASIA-PACIFIC & MIDDLE EAST, IT INNOVATION, PASSENGER FACILITATION Smart new Arrivals service introduced at Dubai International Airport 9 Jul 2025 Joe BatesDubai Airports has launched DXB Greet & Go, a new smart pick-up service at Dubai International (DXB) Terminal 3. Designed for guests arriving...
PASSENGER FACILITATION, SAFETY & SECURITY Edinburgh Airport first in Scotland to lift liquids rule 7 Jul 2025 Staff reporterThe 100ml liquids rule for airport security has been lifted at Edinburgh Airport for the first time since it was introduced in 2006...
ASIA-PACIFIC & MIDDLE EAST, INFRASTRUCTURE DEVELOPMENT, PASSENGER FACILITATION Mass passenger exercise held at Newcastle’s new terminal 11 Jun 2025 Staff reporterIn a major step before opening, Newcastle Airport’s new international terminal came to life yesterday as over 120 local volunteers helped test the...
IT INNOVATION, PASSENGER FACILITATION Aberdeen International Airport unveils new digital assistant 16 Apr 2025 Staff reporterAberdeen International Airport has unveiled ‘Hello Aberdeen’, an innovative digital assistant designed to provide instant support and improve every stage of the passenger...
ACI NEWS, ASIA-PACIFIC & MIDDLE EAST, PASSENGER FACILITATION Region’s airports shine in annual ASQ customer experience awards 11 Mar 2025 Joe BatesAirports in Asia-Pacific and the Middle East regions collected a total of 68 accolades in ACI’s 2024 ASQ Airport Experience Awards. The awards...
ASIA-PACIFIC & MIDDLE EAST, PASSENGER FACILITATION Hong Kong International Airport’s Golden Trumpet Trail 3 Mar 2025 Staff reporterHong Kong International Airport (HKG). has unveiled its ‘Golden Trumpet Trail’, a pathway of over 200 golden trumpet trees that are bursting into...
ASIA-PACIFIC & MIDDLE EAST, PASSENGER FACILITATION, TRAFFIC New traffic high for Hong Kong International Airport 24 Feb 2025 Staff reporterTraffic figures at Hong Kong International Airport (HKG) reached a new high in January when it handled 5.28 million passengers (+27.8%) and 33,660...
HOSPITALITY, PASSENGER FACILITATION SAT initiative to allow airside access to some non-ticketed visitors 12 Feb 2025 Staff reporterSan Antonio International Airport has launched its new SAT Pass programme allowing a limited number of non-ticketed visitors an opportunity to meet and...
PASSENGER FACILITATION Dublin Airport gearing up for busy St Brigid’s Bank Holiday weekend 30 Jan 2025 Staff reporterThe arrival of thousands of tourists and England rugby fans are set to swell numbers travelling through Dublin Airport over the coming St...
PASSENGER FACILITATION Dublin Airport celebrates 85th anniversary 20 Jan 2025 Staff reporterA special celebration event was held in Dublin yesterday to mark 85 years since the first flight took off from what we now...
