Well-run airports make complex co-operation look ordinary. Economist, Abdeldjellil Bouzidi, explores what their everyday successes can teach businesses and public institutions about keeping a shared world working. There is a...
Read articleAgentic AI is set to change passenger journeys and the way airports and airlines operate, writes Chetan Dube. The 80,000 plus complaints per...
Sergio Colella, SITA’s president for Europe, considers how Frankfurt Airport’s new Terminal 3 is an example of the type of dynamic, common-use infrastructure...
Overnight accommodation and sleep options at airports continue to grow and now include everything from traditional hotels to cabins and sleep pods, writes...
Gresham Smith’s Wilson Rayfield explains why getting every detail right in airport design matters when it comes to the passenger experience. Airports occupy...
We review the opening of some new retail and F&B outlets that have helped enhance the shopping and dining experience at airports this...
The Kingdom’s strategy is designed for growth, connectivity and enhancing the customer experience, writes John Reavy, Mott MacDonald’s aviation director for the Middle...
Munich Airport (MUC) has become the first German airport to achieve Level 1 status in ACI World’s Accessibility Enhancement Accreditation (AEA) programme. The...
Hong Kong International Airport (HKG) has become the latest gateway to open a sensory area for people with hidden disabilities. Its new Sensory...
Perth Airport has unveiled its refreshed T1 International retail and hospitality precinct, marking a major investment in the passenger experience as international travel...
Alaska Airlines believes that the newly renovated North Main Terminal at Seattle-Tacoma International Airport will prove a huge hit with its passengers. Designed...
Nuremberg Airport in Germany has officially unveiled its modernised passenger security checkpoint. Christian Bernreiter, Minister of State for Housing, Construction and Transport, the...
