The world’s busiest airports in 2023, Airport Service Quality (ASQ) customer experience excellence, and a call for greater funding to help Europe’s airports decarbonise. ACI World news: The top 10 busiest airports on the planet in 2023 Hartsfield-Jackson Atlanta (ATL) maintained its status as the world’s busiest airport in 2023, the 104.6 million passengers that […]
These are exciting days for Billy Bishop Toronto City Airport, which is to get its own United States Customs and Border Protection (US CBP) Preclearance facility in late 2025. Yesterday it announced the selection of Pomerleau as the construction management firm and Alstef Canada as the baggage handling system provider for facilities work associated with the […]
Dublin Airport is looking forward to welcoming around 450,000 passengers over the coming June bank holiday weekend. The four day period between Friday and Monday will see 240,000 passengers departing from Dublin Airport, with 210,000 passengers arriving. The busiest day this weekend will be Sunday (June 2) when around 117,000 passengers are expected to travel […]
It seems hard to believe, but Doha’s Hamad International Airport (DOH) is celebrating its 10th anniversary of connecting passengers to the world. In facts and figures, in its first decade, Hamad has welcomed a total of 325.1 million passengers, accommodated 2.1 million aircraft movements, handled 20.5 million tonnes of cargo and processed 258 million bags. Qatar […]
Airports are digitally transforming with the sector expected to increase investment in technology by an average of 17% in 2024, according to Travel Technology Investment Trends, a major new study commissioned by Amadeus. Data from the study points to shared airport and airline objectives, with both seeking to improve the passenger experience. In fact, senior […]
Samarkand International Airport (SKD) in Uzbekistan is one of the fastest growing airports in ACI EUROPE’s membership region based on its passenger numbers soaring by 158.9% on pre-COVID levels. The gateway notes that the upturn is the third largest of any airport measured by ACI EUROPE, which represents over 500 airports in 55 countries. SKD […]
With traffic levels hitting new highs, an ever increasing number of US airports are investing in new infrastructure and technology to avoid a potential capacity crunch in the near future, writes Mary Scott Nabers. Following a near-total collapse of air travel during the COVID-19 pandemic, early 2024 marks a significant milestone as North American air […]
New research by PortsToronto shows that Torontonians’ have an overwhelmingly positive opinion of Billy Bishop Toronto City Airport. According to the 2024 survey, conducted among more than 2,000 Toronto residents aged 18 years and older with an oversample of those living along Toronto’s Waterfront, 78% of respondents characterise their opinion of Billy Bishop Toronto City […]
Founded-in-Philly coffee phenomenon, La Colombe, has opened its fifth location at Philadelphia International Airport in the Pennsylvanian gateway’s Terminal F. La Colombe’s rise to success began in 1994, when the coffee empire was started by Todd Carmichael and Jean Philippe Iberti in Philly’s Rittenhouse Square neighbourhood. The once-local roastery has since expanded its brand and […]
Shannon Airport has welcomed Delta Air Lines decision to increase seat capacity on its new daily Shannon to New York-JFK service. Delta Air Lines will deploy the larger Boeing 767-300 aircraft for the Shannon – New York JFK service, in place of the Boeing 757-200 aircraft that was originally planned. The airport notes that the […]
Improving communication and operations through democratised data can have huge benefits for airports, writes Uri Guterman, vice president of product at AeroCloud. Airports are busy places, with the world’s busiest hubs regularly handling over 100,000 passengers per day and daily operations supported by many different stakeholders. And the intricate workings of terminals can present significant […]
Justin Wortman and Jon Phillips update us on the role HOK and Arup are playing in the ongoing upgrade of Los Angeles International Airport. Los Angeles World Airports (LAWA) is in the midst of a $30 billion transformation centred around elevating guests’ experiences through efficiency, thoughtful design and unexpected delights. This comprehensive modernisation is underway […]