NEWS

London Luton Airport held a Christmas party for its 12 police dogs today, with the most popular tune with the canines apparently being ‘Bark, the Herald Angels’ sing! To thank them for their work this year the six spaniels (Chip, Milo, Laser, Peper, Poppy and Sparky) and six Labradors (Hunter, Quirky, Toby, Charley, Ned and […]

The Port of Seattle, which operates Seattle-Tacoma International Airport, claims to have became the first port in the US to adopt principles to ensure that implementation of public-facing facial recognition technology is “clearly justified, equitable, and transparent”. Commissioners created a working group, which by March 31, 2020 will develop these principles into policies that can […]

In just over three weeks’ time, plastic cutlery, drinking straws, take-away food packaging and polythene bags will start to disappear from cafés, restaurants and shops at Dubai International Airport (DXB). The reason for this is Dubai Airports’ pledge in June 2019 to ban all single-use plastic from January 1, 2020. Over 90 million passengers per […]

Airports are incredibly complex, interconnected ecosystems, whose performance is highly dependent upon hundreds of stakeholders aligning and operating in unison, writes Shell Aviation’s Thomas de Boer. On the apron, where safety requirements are some of the most stringent in the world, orchestrating seamless operations and safely moving hundreds of refuelling trucks across the globe in […]

Tunisia’s Enfidah-Hammamet Airport turned ten this week and the country’s Minister of Transport and Handicrafts, René Trabelsi, made a flying visit to the gateway to celebrate the occasion. Opened in December 2009 and operated by TAV Airports subsidiary TAV Tunisie, the airport is expected to handle close to 1.5 million passengers this year. Trabelsi was […]

Two famous Dutch brands, Heineken and KLM, have partnered to bring a new bar experience to passengers using the airline’s stylish new ‘Non-Schengen Crown Lounge’ at Amsterdam Schiphol. Located between concourses E and F, and set over two floors, the new 6,800sqm addition to the airport’s facilities is also believed to be largest airline lounge in […]

The Loop at Dublin Airport is opening a new store to showcase the best of Ireland’s design and crafts to consumers travelling all over the world. The new Design Ireland store at Terminal 2 features a specially selected collection of work by 24 Irish design and craft brands, showcasing the best of Irish creativity to […]

Airports across the US are making big changes to handle growing congestion at the kerb with Boston Logan becoming the latest gateway to relocate Lyft and Uber drivers from roads around the terminals to a parking garage, writes Justin Rees. It joins the likes of Los Angeles International Airport (LAX) and San Francisco Interrnational Airport […]

Ottawa International Airport marked International Day of Persons with Disabilities by announcing that it has received an Accessibility Certified Gold rating under the Rick Hansen Foundation Accessibility Certification (RHFAC) programme. RHFAC is the first programme to rate meaningful access, based upon the holistic user experience of people with varying disabilities affecting their mobility, vision and hearing. The […]

Perth Airport is turning to technology to help it enhance the passenger experience and better equip it to handle traffic growth. The gateway is committed to an extensive upgrade of its passenger handling systems, underpinned by a fully integrated suite of solutions from Amadeus and subsidiary, ICM Technics. The extensive agreement sees Perth build on […]

Following the launch of the impressive new Ever Rich retail space at Taoyuan International Airport, The Design Solution’s Nick Taylor explains how commercial planning and design are driving the new customer experience and creating a unique sense of Taiwan across the radically updated main store. Working in close co-operation with the airport’s operator, Taoyuan International […]

Van Don International Airport in northeast Vietnam has been named ‘World’s Leading New Airport 2019’ at the 26th annual World Travel Awards (WTA). This is only the second year WTA has presented an award for this category, which assesses a new airport’s performance based on the overall design, service quality and passengers’ satisfaction, and how the complete […]