NEWS
ACI World’s communications manager, Sabrina Guerrieri, reports on the update of the airport networks policy brief and the launch of two new reports on autonomous vehicles and systems. ACI World has published an updated policy brief – Airport Networks and the Sustainability of Small Airports – which measures the significance of this management model at world level and […]
Dubai’s new food court of the future, Australia’s first working brewery inside an airport and Irish food and drink taking centre stage at Dublin Airport are on the menu in our global retail/F&B round-up. HMSHost International claims to have opened the food court of the future with the unveiling of its 170sqm Food Village at […]
Construction work has recommenced on Denver International Airport’s Great Hall Project, where global design firm, Stantec, has been appointed lead designer. The work will include a renovation of DEN’s Jeppesen Terminal to create an airport for the future with enhanced safety and security, a more intuitive passenger flow, and increased capacity to accommodate continued growth. […]
With support from the government, Airport Authority Hong Kong (AAHK) today launched a new round of HK$1 billion relief package for the airport community in view of the continuing impact brought by the COVID-19 outbreak. The relief package is put together with a government waiver of HK$670 million Air Traffic Control Charges to the AA […]
San Francisco International Airport (SFO) has announced that the opening of the next phase of Harvey Milk Terminal 1 will be postponed due to the COVID-19 crisis. The airport remains open, but the next phase of the new terminal will not be activated for public use for at least four weeks. The gateway will not […]
Research clearly shows that in businesses like ours, one of the first steps to delivering enhanced customer experience is to engage employees and energise them by recognising and sharing examples of great service delivery and positive customer feedback, writes ABM Aviation’s David Wheeler. A 2017 report from CX experts the Medallia Institute highlighted the importance […]
The bleak news continues today with S&P Global Ratings agency stating that the coronavirus pandemic is likely to have an unprecedented impact on global air travel, forecasting a 20% to 30% decline in global passengers in 2020. It also warns that recovering from the pandemic seems to be a more challenging prospect than in the case […]
As the COVID-19 outbreak continues to unfold, ACI World has today called for the alleviation of airport slot usage requirements. Recognising the ripple effects of pursuing disparate approaches across different countries and airports, ACI World urges a harmonised approach through a global temporary suspension of airport slot usage requirements until 30 June 2020. ACI favours […]
Copenhagen Airport is to put its investment plans on hold as part of a cost cutting programme designed to help it see out the coronavirus crisis. The airport, which reveals that the move is in response to falling passenger numbers and the decision by SAS and other airlines to sharply reduce their services in and […]
The Airport Operators Association (AOA) in the UK is urging the government to support the industry as without backing it fears that some airports will shut down within weeks. Its appeal to the government follows the news that British Airways, easyJet, Rynair and Virgin Atlantic plan to drastically reduce their operations in the face of […]
Following the US ban on travel from most of Europe and the escalating coronavirus situation, Norwegian has decided to ground 40% of its long-haul fleet and cancel up to 25% of its short-haul flights until the end of May. The changes apply to the company’s entire route network. Jacob Schram, CEO of Norwegian said: “This […]
Airports across the globe continue to report significant downturns in 2020 passenger numbers due to the impact of the coronavirus – Copenhagen (-0.4%), Frankfurt Airport (-4%), and London Heathrow (-4.8%) being among the latest to announce February declines. Although Copenhagen’s passenger numbers held up quite well, it felt the pinch on seven of its 10 […]
