ACI EVENTS, CUSTOMER EXPERIENCE, CUSTOMER SERVICE Melbourne to host next ACI World Airport Experience Summit 3 Sep 2026 Staff reporterMelbourne Airport will host 2027’s ACI World Airport Experience Summit, ACI World announced today as the eighth edition officially closed in Istanbul, Turkey....
Operations & Maintenance Tampere-Pirkkala Airport completes airfield renovation project 3 Sep 2026 Staff reporterFinavia has completed the €11 million renovation of the approach lighting system at Tampere-Pirkkala Airport. The Finish airport operator notes that the project...
RETAIL/F&B Lagardère Travel Retail launches Tranzeet Deli at DXB 3 Sep 2026 Joe BatesLagardère Travel Retail has opened a Tranzeet Deli in Terminal 3 at Dubai International (DXB), a distinctive new dining concept created exclusively for...
INFRASTRUCTURE DEVELOPMENT, INVESTING IN AIRPORTS Heathrow spells out economic benefits of expansion plan 2 Sep 2026 Staff reporterLondon Heathrow Airport (LHR) today reiterated the importance of its expansion plans, revealing that they are expected to unlock over 108,000 jobs across...
TRAFFIC, TRAFFIC ANALYSIS Copenhagen Airport set for another record breaking year 2 Sep 2026 Joe BatesCopenhagen Airport is on target for another record breaking year after handling an all time high of 9.9 million passengers this summer. The...
INVESTING IN AIRPORTS Fraport AG adds third Brazilian airport to global portfolio 1 Sep 2026 Joe BatesGlobal airport operator Fraport AG has added Jericoacoara Airport (JJD) in north east Brazil to its network. Wholly-owned subsidiary Fraport Brasil S.A. Aeroporto...
CUSTOMER SERVICE Enhanced passenger processing comes to Bermuda 1 Sep 2026 Staff reporterUS Customs and Border Protection has announced the introduction of Enhanced Passenger Processing at Bermuda’s L.F. Wade International Airport. It notes that this...
INFRASTRUCTURE DEVELOPMENT, OPERATIONAL TECHNOLOGY Trial Jetstar passenger flight handled at Western Sydney 1 Sep 2026 Staff reporterWestern Sydney International Airport (WSI) has ramped up its readiness effors for its first commercial passenger flight by welcoming a trial Jetstar flight....
MARKETING & COMMUNICATIONS Nashville set to rename airport in honour of Dolly Parton 31 Aug 2026 Joe BatesThe State of Tennessee is set to honour Dolly Parton by renaming Nashville International Airport (BNA) after the late global icon. Tennessee governor,...
AIRPORT HOSPITALITY, RETAIL/F&B Heinemann extends partnership with Berlin Brandeburg 31 Aug 2026 Staff reporterGebr Heinemann has extended its contract with Berlin Brandenburg Airport (BER), laying the foundation for a significant expansion of the duty free and...
AW3 2026, PASSENGER FACILITATION Eliminating wait times 31 Aug 2026 Chetan DubeAgentic AI is set to change passenger journeys and the way airports and airlines operate, writes Chetan Dube. The 80,000 plus complaints per...
CUSTOMER SERVICE, HOSPITALITY, RETAIL/F&B Beyond accessibility: Closing the retail gap for underserved travellers 28 Aug 2026 Queenie LoThe UK Government’s recent Aviation Bill vowed to improve access to air travel for disabled people. While this is a welcome step, accessibility...