Tulsa International Airport (TUL) passengers who are blind or have low vision (BLV) now have free access to the Aira app, which is a visual interpreting service that acts as an assistant to help users navigate their environments and answer their questions. Aira customers are able to use this service anywhere for a fee, but […]
More than 500 business and regional leaders gathered on Wednesday, November 1, for Ontario International Airport’s annual State of the Airport event, and to celebrate seven years of local control of the Californian gateway. Serving one of the most dynamic population and economic centres in the United States, ONT will serve more than six million […]
London Stansted Airport has received planning permission to extend its terminal building. The decision was made by the Planning Inspectorate following a hearing held on 17 October and, according to the UK, the extension “will transform the airport experience and provide capacity to accommodate growth towards the airport’s approved limit”. The scheme will add a […]
VIEW THE ISSUE HERE Airport profile: Muscat In Focus: Sustainability Plus: ACI World Customer Experience Global Summit; Investing in Asia-Pacific; eVTOLs and Retail/F&B The next big thing! Editor, Joe Bates, reflects on the ‘innovation’ theme of the penultimate 2023 issue of Airport World. I have no idea who first coined the expression, ‘the next big […]
Sydney Airport’s popular volunteer ambassadors are now sporting a new uniform, which has been 100% Australian designed and made. Since 1999, ambassadors have been offering customer support in the terminals, with teams across T1 international as well as T2 and T3 domestic. The ambassador programme was introduced to help with the influx of visitors for […]
Hong Kong International Airport (HKIA) operator, Airport Authority Hong Kong (AAHK), has signed an agreement with the Dongguan Port Group to establish a joint venture to develop HKIA Dongguan Logistics Park in Mainland China. The new facility will handle sea-air cargo transhipments being transported between Hong Kong and Dongguan. When completed, cargo security screening, palletisation […]
Amsterdam Schiphol Airport has opened its own concrete recycling plant to reduce the CO2 emissions associated with transporting waste rubble to a facility off-site. The new facility will crush old, used concrete from renovation and maintenance projects to make new concrete or foundation material, in collaboration with Heijmans and VolkerWessels Infra Schiphol. The material will […]
ACI Asia-Pacific & Middle East today announced the findings of its market research on airport concession business models and non-aeronautical revenues on the opening day of the The Trinity Forum 2023 in Hong Kong. Based on survey feedback from airport operators across the region, the research reveals that airports are giving “noteworthy consideration” to new […]
The air transportation industry is immersed in discussions and events revolving around innovation. However, these conversations often overlook the strategic framework required for effective implementation. In this article, we explore the recent executive-level Forum on Innovation organised by the International Airport Professional Community of Practice (IAP CoP). The objective was to highlight the vital role […]
Idaho Falls Regional Airport in the US will soon get a new look as it embarks on a 18,000-square-foot expansion. The $45 million project, financed through federal airport funding, is expected to begin in early 2024 and finish by 2026. According to the airport, the project will significantly expand and replace the outbound baggage system […]
London Gatwick has achieved Level 4+ ‘Transition’ status in ACI’s Airport Carbon Accreditation scheme – the only institutionally-endorsed, global carbon management certification programme for airports. The global scheme independently assesses and recognises the efforts of airports to manage and reduce their carbon emissions through six levels of certification: ‘Mapping’, ‘Reduction’, ‘Optimisation’, ‘Neutrality’, ‘Transformation’ and ‘Transition’. Level […]
Dublin Airport is targeting an increase in the number of passengers travelling to and from the airport by bus over the coming years. The airport is seeking expressions of interest from bus operators who would like to operate scheduled bus services from the various bus stops outside the two terminals from Spring 2024 onwards. The […]