Los Angeles International Airport is trialling the use of virtual help desks at its information booths as US airports step up their fight against COVID-19. The technology connects users with a remotely located member of LAX’s guest experience team via a two-way video monitor, and is currently being trialled in Terminal 2. Los Angeles World […]
Orlando International Airport (MCO) has installed new vending machines that give the travelling public easy access to a variety of face masks, hand sanitisers and other personal protective equipment (PPE). “It is our top priority to make travellers and employees feel safe within our world-class airport,” explains Phil Brown, CEO of the Greater Orlando Aviation […]
Singapore Changi today announced that it has begun “transforming the passenger experience with new contactless and cleaning innovations for a safer, but yet seamless, airport journey”. It notes that the measures, which include touchless technology and autonomous cleaning robots, will be rolled out airport-wide in preparation for when air travel into and out of Singapore […]
Airport World provides a global snapshot of how airports have responded to the COVID-19 pandemic and are planning for a brighter future. While passenger traffic has almost ground to a halt across the world, air cargo volumes have soared at many airports in the first four months of 2020 as they handled vital goods and […]
ACI World today released its Smart Security Vision 2040 , which it is confident sets the foundation for achieving a seamless airport security screening experience in a post-COVID-19 operational reality. It is part of the Smart Security programme, which promotes concepts and solutions that take a risk-based approach, increase efficiency, and enhance the passenger experience, […]
In 2020 new vocabulary has seeped into global consciousness. From ‘new normal’ to the more practical yet equally disliked ‘social distancing’, the additions to this year’s dictionary paint a bleak, dystopian picture, writes SITA’s Jeremy Springall. But in the last few weeks, fresh terms are being met with interest from wanderlust-stricken travellers and cautious optimism […]
Belgrade’s Nikola Tesla Airport has turned to Amadeus to transform check-in and flight management operations with the deployment of its Altéa Departure Control for Ground Handlers solution. According to Amadeus, the solution paves the way for new services to provide passengers with a tailored experience, key to restoring traveller confidence in today’s changed travel environment. […]
Edmonton International Airport’s Airport City continues to grow with the news that manufacturing company, Plant Plus, will shortly become its newest tenant. The company specialises in making plant fibre polymer tech (PFP tech) products such as cups, straws and mobile phone cases that are recyclable and compostable alternatives to plastic or paper. According to Edmonton […]
Edinburgh Airport is to add antimicrobial technology to the security tray return systems at its security checkpoints. It notes that implementation of antimicrobial technology from Leidos complements other measures it is taking to minimise the spread of bacteria in the airport. This is Leidos’ first order of the antimicrobial security tray technology introduced to mitigate […]
Etihad Airways is to launch a COVID-19 risk-assessment tool that it claims will empower passengers to make informed decisions about travelling. Powered by technology from Austrian-based healthcare technology company Medicus AI, the risk-assessment tool will supposedly guide Etihad’s passengers in evaluating the probability of having contracted the COVID-19 coronavirus by responding to a set of […]
COVID-19 is massively affecting airfields around the world and of every size, from the mega-hub airports to tiny airfields on Scottish islands and (potentially even) urban air mobility terminals. Demand for passenger aviation had been growing consistently year-on-year, but passenger numbers are currently reduced by over 90%. This year the situation is likely to remain […]
CAA International (CAAi), the technical co-operation arm of the UK’s Civil Aviation Authority, has completed the first milestone of a major aviation oversight programme to help Kazakhstan adopt a new aviation oversight framework based on the UK system. Over the past nine months, regulatory experts from CAAi have reviewed Kazakhstan’s Primary Aviation Legislation and recommended […]