FEATURES
ACI World today released its traffic forecast for 2026 and beyond, and it looks good with 10.2 billion passengers expected to pass through the world’s airports this year, and 18.8 billion per annum by 2045. The figures, which form part of the organisation’s World Airport Traffic Forecasts 2025–2054, are impressive with a period of sustained […]
Seattle-Tacoma International Airport has added to its retail offerings with the opening of a new 7-Eleven. Conveniently located pre-security in front of baggage claim 15 and 16, Sea-Tac claims that the new store will bring 24/7 convenience to travellers and airport employees at one of the busiest travel hubs in the pacific northwest. The outlet officially […]
İGA Istanbul Airport has opened a new art exhibition comprising a new sculpture and other artworks featuring lost property at the airport. Under the umbrella of İGA ART, Turkish artist and TV personality Beyazıt Öztürk has unveiled a sculpture, called the ‘Thing’, and ‘Things’ exhibition, the latter featuring airport lost property. Located at the İGA […]
SSP America today opened a Buddy’s Detroit-Style Pizza at Detroit Metropolitan Wayne County Airport (DTW). “Detroit-style pizza is more than a meal, it’s part of this city’s identity,” said Buddy’s Detroit-Style Pizza vice president of marketing, Michelle Lawton. “Bringing Buddy’s to DTW gives us the opportunity to introduce travellers to an authentic Detroit experience, combining […]
Global airport operator, TAV Airports, has pledged to invest $150 million on the next phase of the development of Tbilisi Airport after extending its concession to operate the Georgian gateway. The plan to upgrade the airport is described as a comprehensive programme to enhance capacity, operational efficiency, and overall passenger journey. TAV Airports CEO, Serkan […]
Manila’s Ninoy Aquino International Airport is transforming the border experience for passengers with biometric technology from Amadeus than can complete immigration processing within 20 seconds. The addition of 78 new biometric gates is part of a planned $3 billion upgrade to the main gateway to the Philippines, currently operated by NNIC, a subsidiary of The […]
Boosted by a strong Christmas peak season that saw it welcome more than 200,000 passengers a day for eight days, Hong Kong International Airport (HKG) handled 61 million passenger in 2025. The full year traffic volume of 61 million passenger trips represented a double-digit growth of 15%, while air traffic movements rose by 8.7% compared […]
Aruba’s Queen Beatrix International Airport has unveiled a new Enhanced Passenger Processing (EPP) system for passengers flying to the United States. Aruba Airport Authority, in partnership with US Customs and Border Protection (CBP) and iProov, today announced that the new EPP system is now live at Aruba’s US Pre-Clearance facility. After completing hardware installation earlier this […]
Singapore Changi today launched ‘T5 In the Making’, an immersive exhibition where visitors are invited to discover the vision, design, and innovations behind its planned Terminal 5. Jointly organised by the Ministry of Transport (MOT), the Civil Aviation Authority of Singapore (CAAS), and Changi Airport Group (CAG) the exhibition in Terminal 3’s Arrival Hall is […]
From disruption management to ancillary revenue generation, AI communications are critical to the airport passenger experience, writes Pierre Cuquemelle. When communication fails during disruptions, the impact ripples through every corner of airport operations. Customer service teams face angry passengers armed with conflicting information from multiple sources. Ground staff waste valuable time correcting misinformation rather than […]
London’s Heathrow Airport today announced plans to revamp Terminal 4 next year as part of a £1.3 billion investment programme to enhance its facilities and passenger appeal. The UK hub believes that the planned investments will boost customer satisfaction levels by ensuring that passengers enjoy smoother, more reliable journeys through the airport. Construction will start […]
London-based airport planning and retail design specialist The Design Solution (TDS) has been appointed by Fraport Greece to lead the planning and design of a major terminal expansion and reconfiguration at Corfu Airport. The appointment of TDS is part of the latest stage of Fraport Greece’s investment in the long-term development of its regional airports […]
