Salt Lake City International Airport (SLC) has opened a new $5.6 million Central Receiving and Distribution Center (CRDC) to improve the security screening – and enhance the health and safety – of all goods entering the airport. Operated by Bradford Airport Logistics, the new 22,000sqft facility will receive goods for delivery to the existing airport […]
According to a new consumer insights report, there are positive signals for the industry regarding global travellers’ planned shopping trends, but significant behavioural changes across all shopper segments are to be expected. The report, published by industry research agency m1nd-set, is the latest in a series of studies focusing on how travellers from all world […]
Duty free operator Gebr Heinemann has announced that chief commercial officer, Kay Spanger, is retiring after more than 40 years with the Hamburg-based company. Spanger, who will work as an advisor to the company from September until the end of the year, is to be replaced on the Executive Board of Gebr Heinemann by Dr […]
DepARTures, an all-new, art-immersed store has opened for business at San Francisco International Airport’s Harvey Milk Terminal 1. Purpose built for SFO, DepARTures is said to replicate the character and mood of the local art community by “blending artisan merchandise sourced from San Francisco neighbourhoods with newsstand necessities and new technology to celebrate the modern […]
Lagardère Travel Retail Pacific has begun to re-open some of its stores across the region, starting with a handful of outlets in the domestic terminals at Auckland, Brisbane, Christchurch, Perth and Melbourne this week. According to the travel retailer, the small selection of stores will be used as test cases with restricted trading hours, with […]
Melvin Broekaart ponders whether it is time for airports to reconsider their retail business models to successfully compete with online shopping and remain exciting and relevant for decades to come. Whether we like it or not, there is an impactful and irreversible change of reality taking shape in travel retail. The new reality seems to […]
According to a survey by Swiss research agency, M1nd-set, over 60% of international travellers will fly again within the first three months of COVID-19 travel restrictions being lifted. The report, based on feedback from 1,500 consumers in the first half of April, aims to find out how passengers have been affected by COVID-19 and when […]
Beijing Capital International Airport has appointed a UK based airport design consultancy to help it redevelop the commercial planning and design of the international departure lounge in Terminal 3. The world’s biggest terminal building when it opened in 2008, Terminal 3 – known locally as the Dragon terminal – has arguably been an iconic symbol of […]
Wuhan Tianhe International Airport in China has begun handling commercial flights again and Lagardère Travel Retail has responded by re-opening its stores at the gateway, ending a 76-day lockdown due to the COVID-19 pandemic. The travel retailer notes that “stringent hygiene and security measures remain in place to protect staff and travellers”. For the first […]
Dubai’s new food court of the future, Australia’s first working brewery inside an airport and Irish food and drink taking centre stage at Dublin Airport are on the menu in our global retail/F&B round-up. HMSHost International claims to have opened the food court of the future with the unveiling of its 170sqm Food Village at […]
Alex Avery, Pragma’s managing director for airports, travel and commercial spaces, discusses how food and beverage is transforming airport retail. Whilst the challenges of delivering growth in retail are well documented, F&B continues to be the star performer for many airports. Pragma has seen annual growth in spend per passenger of up to 15% in […]
Interbrand strategy consultant, Jan Glanzmann, considers the value and transformative power of a strong brand, which he believes have grown from nice-to-have to must have assets. I am often asked what I consider to be a company’s biggest single asset, and in many cases, it is the brand. The brand value of one of the world’s […]
