Uber Eats comes to Toronto Pearson’s Terminals 1 and 3

Uber Eats is now available from a variety of HMSHost-operated restaurants across Terminals 1 and 3 at Toronto Pearson International Airport.

According to the Greater Toronto Airports Authority (GTAA), the “innovative partnership” offers convenience and contactless ordering for consumers, while also providing additional revenue for on-site restaurants.

It is also believed to make Pearson the first airport in the world to launch mobile order and pickup services on Uber Eats.

Available for passengers and employees alike, this service represents the evolution of Pearson’s collaboration with Uber Eats and HMSHost, originally announced in 2019.

Over the past year, millions of consumers across the globe have relied on third-party platforms like Uber Eats to support local restaurants and to enjoy their favourite dishes safely at home. Now, anyone at the airport can download the Uber Eats app for iOS or Android, order a meal ahead of time, and pick it up at the restaurant when it’s ready.

Uber Eats at Toronto Pearson, says the GTAA, allows users to avoid line-ups when picking up their food, creating a safer, socially distanced experience that saves time for busy workers, as well as passengers conducting essential travel. No additional fees will be charged to customers for pickup.

“A healthy airport focus coupled with stellar experiences for our passengers and employers is our aspiration,” said GTAA’s president and CEO, Deborah Flint.

“We can do both, and our technology based partnerships are an excellent example of how Pearson is continuing to evolve the airport experience while adding layers of protection to our globally recognised Healthy Airport programme.”

Uber’s head of business development for the US and Canada, Jack Kloster, noted: “By partnering with Toronto Pearson on the first airport service for mobile order and pick up on Uber Eats, the app will provide convenient, contactless ordering for travellers, and support to restaurant partners.

“In the coming months, we look forward to enhancing the consumer experience and bringing more restaurants at the airport to the platform.”

HMSHost’s vice president of digital, Neil Thompson, enthused: “Bringing new technology into the airport that makes food and beverage transactions easier, safer and quicker is a top priority for HMSHost.

“Our partnership with Uber Eats is a testament to our safe dining commitment while providing a contactless order and pickup solution that elevates the overall passenger experience at Pearson.”