Miami International Airport (MIA) today unveiled a new online service designed to help passengers beat checkpoint queues and better manage their journeys through its facilities. According to the Florida gateway, its passengers now have a personal travel assistant available around the clock, ready to tell them the fastest checkpoint for their flight and how to […]
ACI Asia-Pacific is urging governments to replace quarantine requirements with testing and contact tracing protocols to ensure the sector’s survival amid a worsening situation for airports in Asia-Pacific and the Middle East. The latest preliminary forecast figures show that Asia-Pacific and Middle East airports will lose 55% and 60% passenger volume by the end of […]
New biometric technology can ensure a completely contactless experience for passengers passing through Beijing Capital International Airport. The human-free journey is possible as the airport has completely automated the entire passenger journey using SITA technology – from check-in and bag drop through to immigration, security, and finally boarding. As a result, passengers only need to […]
One of the most exciting sources of growth in the travel industry today is the increased use of travel Application Programming Interface (API). APIs enable business agility and inter-connectedness and are integral to improving customer experiences as well as internal operations. However, according to Mohamed Amin, head of data and APIs at SITA, the aviation […]
Leaving Washington Dulles International Airport by road is about to get a whole lot easier with the August 18 opening of a newly constructed passenger pick-up kerb built to more efficiently accommodate app-based ride services. The kerb, located on the ground level outside of baggage claim, was built to better accommodate transportation network company (TNC) […]
Munich Airport (MUC) continues to slowly grow its route network, with the gateway currently served by 45 airlines operating services to 140 destinations. The combination of returning airlines and routes meant that the airport handled around 1,100 take-offs a week in early August. The German airport believes that the upturn in traffic reflects the desire […]
ACI World and ACI Europe today revealed that Istanbul Airport is the first airport to be accredited through its new Airport Health Accreditation programme. ACI’s Airport Health Accreditation programme assists airports by assessing new health measures and procedures introduced as a result of the COVID-19 pandemic in accordance with ICAO Council Aviation Restart Task Force […]
San Francisco International Airport’s on-site hotel, the Grand Hyatt at SFO, has won a Project/Team Award in the ‘Commercial/Office’ category in the Design-Build Institute of America”s 2020 National Awards. It will now compete for a National Award of Excellence and Project of the Year to be announced at DBIA’s Design-Build Conference and Expo Awards Ceremony […]
With the UK starting to head towards the new abnormal and travel resuming, many industry voices, including Heathrow and Gatwick airports, are calling for measures, such as COVID-19 testing, to encourage the reinvigoration of international tourism. Questions are, however, being raised around the benefits and drawbacks of collecting and processing large quantities of sensitive data. […]
As air traffic across the US recovers from the severe and sudden drop in demand as a result of COVID-19, Crawford, Murphy & Tilly (CMT) – a well-established and growing aviation consultancy – wanted to get a clearer picture of what is happening at airports across the country. Using information from the Transportation Security Administration […]
Canberra Airport has installed a new security screening system with technology from Smiths Detection to further improve the screening of passengers and their carry-on luggage. Head of aviation, Michael Thomson, notes that the new machines will provide even better screening of passengers and safer flying at his gateway. “Canberra Airport is open for business with […]
Cameron Mann considers the impact COVID-19 is likely to have on passenger facilitation at airports as the industry strives to provide a safe and secure aviation ecosystem. Aviation continues to advocate for a risk-based approach to security, which effectively involves concentrating on and understanding individuals, and spending the most time dealing with those you know […]
