The air transportation industry is immersed in discussions and events revolving around innovation. However, these conversations often overlook the strategic framework required for effective implementation. In this article, we explore the recent executive-level Forum on Innovation organised by the International Airport Professional Community of Practice (IAP CoP). The objective was to highlight the vital role […]
Terri Morrissey and Dr Richard Plenty consider the importance of creating a work culture where employees feel safe and confident that their opinions will be valued and respected. How many of us have felt we had something important to say at work but failed to do so? Speaking up can be hard to do. It […]
Sam Folley and Nicola Ihnatowicz explore the wider social and stakeholder push for better diversity and inclusion for employers in the airports sector. The pandemic has resulted in a complete shift in working practices. The advent of flexible working is an obvious change, but there has been a fundamental shift in the dynamic between employers […]
iGA Istanbul Airport has a new acting CEO today in the shape of Selahattin Bilgen, after the sudden departure of Kadri Samsunlu on Friday. According to the airport operator, Samsunlu, who served the airport for six years, left by mutual consent with immediate effect. It notes that he had been at the helm of the […]
Sydney Airport has announced that Scott Charlton will succeed Geoff Culbert as its chief executive officer on December 1, 2023. According to the Australian gateway, Charlton brings a wealth of experience in the infrastructure, transportation and property sectors, having served as the CEO of Transurban, a leading ASX-listed toll road operator since 2012, and prior to […]
The ACI Customer Experience Global Summit, the airport industry’s annual event dedicated to enhancing the customer and employee experience, got underway in Incheon, South Korea, today. As usual for an event in South Korea, the numbers are good, with more than 500 international delegates, including government officials, airport and aviation executives, and customer experience experts, […]
Nieuport Aviation, the owner and operator of the passenger terminal at Billy Bishop Toronto City Airport, has been officially certified a Living Wage employer by the Ontario Living Wage Network (OLWN). OLWN notes that it is the first aviation entity in the Canadian province of Ontario to become certified. Nieuport Aviation has committed to paying […]
Dr Richard Plenty and Terri Morrissey consider the pros and cons of adopting a systematic data-based approach to decision-making in the workplace. The Nobel prize winning psychologist Daniel Kahneman in his book ‘Thinking Fast and Slow’ describes two human systems for decision making: fast, intuitive thinking and slow, rational thinking. Both types of thinking are […]
Hong Kong International Airport today became the latest gateway to hold a jobs fair, with its one specifically aimed at the younger generation. The event, Airport Youth Career Day 2023, attracted more than 40 recruitment booths and 1,400 people participants, many of which were interested in some of the 3,000 jobs up for offer. The jobs […]
Copenhagen Airport boss, Thomas Woldbye, has agreed to become the new CEO of London Heathrow, succeeding John Holland-Kaye, who is stepping down later this year after nearly 10 years in post. The UK hub states that Woldbye emerged as the standout candidate among a pool of exceptional contenders during an extensive, global, recruitment process. Woldbye […]
Joe Bates talks to a handful of airport operators across the globe about the impact the pandemic has had on staffing levels at their gateways. The global pandemic may be officially over with the World Health Organization officially declaring that COVID-19 is no longer a “global health emergency”, but its impact on the aviation industry […]
Thomas Romig, ACI World’s vice president for safety, security and operations reflects on the evolution of the airport workforce and the recruitment challenge ahead for airports. The aviation industry is facing a significant new capacity challenge, and it’s not due to infrastructure or system restrictions as previously, but due to the availability of workforce. According […]
