New biometric solutions introduced at Tokyo Haneda

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Collins Aerospace has completed deployment of its ARINC SelfPass biometrics solution at Tokyo Haneda, one of the busiest airports in Asia-Pacific.

The technology will help streamline passenger journeys through Haneda by reducing the need for physical interaction with staff and bottlenecks at multiple passenger touchpoints.

“Our ‘Face Express’ system will allow passengers to efficiently proceed through baggage drop, the entrance to security checkpoints and boarding gates by utilising facial recognition, eliminating the hassle of showing passports and boarding passes,” enthused Shoichi Ohashi, Tokyo International Air Terminal Corporation’s senior manager for the facility.

“We worked closely with Collins Aerospace to achieve this and enhance passenger convenience at Tokyo Haneda airport.”

Rakan Khaled, vice president, airport systems for Collins, noted: “Our ARINC SelfPass biometrics solution at Tokyo Haneda Airport streamlines passenger processing while improving airport efficiency and security.

“Despite the challenging pandemic environment, we were able to manage staffing and suppliers to ensure smooth delivery of the solution.”

This project includes the installation of 98 Self-Service Check-In Kiosks, 30 biometric enrollment kiosks, 104 biometric devices for Self-Bag Drop, 17 biometric Automated Security Gates and 42 biometric Automated Self-Boarding Gates.