February 2, at the end of the Chinese New Year celebrations, proved to be the busiest day at Hong Kong International Airport (HKG) last month when 195,000 passengers passed through the gateway. The daily total helped push the airport’s traffic for month up to 4.5 million passengers, representing a year-on-year growth of 7%. Aircraft movements […]
San José City Council has approved the selection of two partners, Hudson and Paradies Lagardère, to manage a new retail concession programme at San José Mineta International Airport (SJC) that will support 50+ local retailers. The collective minimum capital investment of $16.9 million will support a high-quality build-out featuring fresh new looks and integrate new […]
Airports in Asia-Pacific and the Middle East regions collected a total of 68 accolades in ACI’s 2024 ASQ Airport Experience Awards. The awards highlight the region’s commitment to delivering world-class airport experiences amid rapid passenger growth. This year, 10 airports from Indonesia won awards across categories, while eight airports China and seven from India were […]
The half-term school holidays helped London Stansted report its busiest ever February as families and holidaymakers took to the skies in record numbers. More than 2.01 million passengers passed through the terminal during February, an increase of 4.8% on last year, and 91,000 passengers more than the previous monthly record set in 2024. The number […]
ACI World today recognised outstanding customer service at the world’s airports by announcing the winners of its annual ASQ Airport Experience Awards. Among 2024’s winners are Casablanca Mohammed V Airport and Marrakech Menara Airport in Africa; Guangzhou Baiyun, Incheon and Delhi-Indira Gandhi in Asia-Pacific; iGA Istanbul and Rome Fiumicino in Europe; Guadalajara and Quito in […]
London Luton Airport (LTN) has become one of the first organisations – and the first UK airport – to achieve certification to the new BSI Kitemark for Service Excellence. The certification demonstrates the airport commitment to delivering outstanding passenger experience and covers far-reaching aspects including customer satisfaction, innovation, employee engagement, commitment to service excellence, inclusivity […]
February was a tale of differing fortunes for Ireland’s two largest airports, for while Cork Airport continued to grow strongly, the passenger cap continued to restrict Dublin Airport. Cork Airport welcomed a total of 203,466 passengers in February, marking an increase of 6% compared to the same month last year. In contrast, passenger numbers at […]
ACI EUROPE today responded to the European Commission consultation on the revision of Aviation State aid Guidelines on behalf of the European airport community, reiterating that operating aid to Europe’s regional airports must be extended to safeguard vital air connectivity. The European Commission has previously acknowledged the importance of State aid in ensuring fair competition […]
San Antonio International Airport (SAT) has its first-ever non-stop service to Ronald Reagan Washington National Airport (DCA) following the launch of American Airlines flights. According to the airport, the new air service is a significant step in its commitment to meeting the increasing demands of air travel, and the culmination of more than a decade […]
Hong Kong International Airport (HKG). has unveiled its ‘Golden Trumpet Trail’, a pathway of over 200 golden trumpet trees that are bursting into bloom, filling the air with vibrant golden yellow hues. The Golden Trumpet Trail lies near Kwo Lo Wan Road and HKG’s HKIA Ancient Kiln Park. Two viewing spots are set up in […]
Austin-Bergstrom International Airport (AUS) has celebrated the groundbreaking of its newest parking facility, the Yellow Garage. This multi-level facility will provide approximately 7,000 parking spaces to travellers after its estimated full completion in 2027. According to the Texas gateway, the Yellow Garage will incorporate intelligent parking systems, fast automatic toll gates and roadway realignment to […]
Marhaba continues its expansion in the Philippines with the launch of a new, spacious lounge at Clark International Airport (CRK). The addition complements marhaba’s Meet & Greet services, which have been available at the airport’s Terminal 2 since 2023. Located at Gate 9 in the departure terminal, the new marhaba lounge offers a stylish retreat […]
