Global IT aviation provider SITA is partnering the Singapore University of Technology and Design (SUTD) to create new offsite passenger processing solutions. It claims that new remote solutions would provide airline passengers with a fresh experience of checking themselves and their luggage in from almost any location – even before they arrive at the airport. In […]
London Heathrow’s Terminal 2, and the first airline to use it, United Airlines, are today celebrating the 10th anniversary of the facility named after the late Queen Elizabeth II. More than 148 million passengers have passed through Terminal 2’s doors, and over one million planes have landed and departed, since it opened on 4th June […]
The design of work Richard Plenty and Terri Morrissey reflect on the importance of paying attention to designing a people-centric working environment. As we write this article, we have just completed running the April 2024 ACI Human Resources programme, a five-day course which educates airport leaders and future leaders on key concepts and frameworks in […]
Brisbane Airport has welcomed the launch of the latest campaign by Tourism and Events Queensland. The campaign – Queensland is Bluey’s world for real life – was launched on Sunday, June 2, by Premier, Stephen Miles, Tourism Minister Michael Healy, and Tourism and Events Queensland CEO, Patricia Callaghan. Airport CEO, Gert-Jan de Graaff, attended the […]
Swedavia is celebrating Pride season by raising the Pride flag at its airports and participating in Stockholm Pride in August. In addition, it is temporarily changing the logo on its social media accounts in June to show Swedavia’s support for Pride. Sweden’s airport operator notes that it has a long-term commitment to issues of diversity […]
The new international terminal at Almaty Airport in Kazakhstan welcomed its first passengers today. The gateway is targeting Excellence in Design for Greater Efficiencies (EDGE) certification for the new $200 million terminal, which raises the airport’s capacity to more than 14 million passengers per annum. The first passengers arrived at the new TAV Airports funded terminal this […]
Qantas and Perth Airport have today reached an historic commercial agreement which will unlock a multi-billion-dollar wave of investment and deliver new international and domestic flights, giving a major boost to Australia’s tourism industry. As part of the 12-year agreement, Perth Airport will invest around A$3 billion in new terminal facilities and a new parallel […]
We round-up some of the latest ACI World Business Partner stories from across the globe. New terminals to transform travel to Mobile and Monterey Global design, architecture, engineering and planning firm, HOK, has unveiled new five-gate terminal designs for Mobile and Monterey airports, which are expected to transform travel and provide an intuitive and elevated […]
The world’s busiest airports in 2023, Airport Service Quality (ASQ) customer experience excellence, and a call for greater funding to help Europe’s airports decarbonise. ACI World news: The top 10 busiest airports on the planet in 2023 Hartsfield-Jackson Atlanta (ATL) maintained its status as the world’s busiest airport in 2023, the 104.6 million passengers that […]
These are exciting days for Billy Bishop Toronto City Airport, which is to get its own United States Customs and Border Protection (US CBP) Preclearance facility in late 2025. Yesterday it announced the selection of Pomerleau as the construction management firm and Alstef Canada as the baggage handling system provider for facilities work associated with the […]
Dublin Airport is looking forward to welcoming around 450,000 passengers over the coming June bank holiday weekend. The four day period between Friday and Monday will see 240,000 passengers departing from Dublin Airport, with 210,000 passengers arriving. The busiest day this weekend will be Sunday (June 2) when around 117,000 passengers are expected to travel […]
It seems hard to believe, but Doha’s Hamad International Airport (DOH) is celebrating its 10th anniversary of connecting passengers to the world. In facts and figures, in its first decade, Hamad has welcomed a total of 325.1 million passengers, accommodated 2.1 million aircraft movements, handled 20.5 million tonnes of cargo and processed 258 million bags. Qatar […]