News, views and reviews from ACI’s regional and global World Business Partners. Tech savvy travellers driving airport strategies The demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years to 2025, according to industry executives quizzed for SITA’s new […]
Asia-Pacific Airports takes a closer look at plans to enhance the retail offering at Riyadh’s King Khalid International Airport in Saudi Arabia. Passenger numbers are rising across the Middle East, and with forecasts predicting that this upward trajectory is set to continue in the long-term, many of the region’s airports are looking to expand their […]
Niranjan Navaratnarajah, cargo industry director for Unisys Asia Pacific, argues that real-time data is fundamental to a connected cargo supply chain to reduce idle time and increase visibility, transparency and security.1.0.0.20 We need to securely modernise today’s mostly manual and fragmented cargo distribution processes by going digital. Let’s face it, most of the cargo industry […]
What new technologies are on the horizon and how many of these can we expect to find commonplace at airports in 10 to 15 years’ time? Arturo GarcĂa-Alonso considers some options. When thinking about the future for airports, both as an industry and in the broad sense, it is wise to be pragmatic and try […]
Las Vegas–McCarran International Airport has become the latest US gateway to open a Shake Shack restaurant. The modern day ‘roadside’ burger stand that got started in New York in 2001 and continues to build a devoted fan base all over the world, is now up and running in the Rotunda Area in Terminal 1 that […]
Dublin Airport celebrates its 80th birthday on January 19, 2020, and has produced a commemorative 2020 calendar to mark the occasion! The calendar has 12 iconic images including famous sports and political figures arriving at Dublin Airport during the past eight decades. It features famous historic moments such as President John F Kennedy’s visit, the […]
Shell has today announced that it will support SkyNRG to develop Europe’s first dedicated sustainable aviation fuel (SAF) production plant. The development of the DSL-01 production plant in Delfzijl, Netherlands, is led by SkyNRG, a global market leader for SAF and a long-term strategic partner of Shell Aviation. Shell notes that it will bring its […]
The new Bottega Prosecco Bar has opened in Concourse at Dubai International Airport (DXB), marking the 25th opening of the successful format, five years after its debut. The venue, the brand’s second site in UAE, results from the partnership with global travel restaurateur HMSHost International. Eugene Barry, executive vice president, commercial, at Dubai Airports said: “We […]
What are the prerequisites to delivering exceptional customer experience along all touchpoints of the passenger journey? Redwater Consulting Group’s Kateryna Hess investigates. Customer experience (CX) has become a buzz word in today’s service industries from telecommunications, financial institutions and travel organisations to infrastructure providers. Consumers have become more connected and well informed about prices and […]
Parents rest assured, London Stansted has become one of the first airports in the UK to be certified as offering safe, child-friendly Wi-Fi to its passengers. The accreditation comes on the back of Stansted’s parent company, MAG, signing up to the UK government-initiated scheme. The move means that passengers at Stansted will now have the […]
Hong Kong International Airport’s largest independent cargo handler, Hong Kong Air Cargo Terminals Limited (Hactl), has broken its all-time record for the number of freighters handled in a 24-hour period. It revealed this week that it handled an impressive 104 freighter aircraft on November 3 – beating its previous record of 102, set almost exactly […]
The utilisation of geographic information system (GIS) mapping technology has helped Reno- Tahoe International Airport become an economically competitive hub, writes Esri’s Terry Bills. Airports play an increasingly important role in connecting economies, strengthening global supply chains, and driving regional development. Owned and operated by the Reno-Tahoe Airport Authority (RTAA), Reno-Tahoe International Airport (RNO) currently […]
