Van Don International Airport in northeast Vietnam has been named ‘World’s Leading New Airport 2019’ at the 26th annual World Travel Awards (WTA). This is only the second year WTA has presented an award for this category, which assesses a new airport’s performance based on the overall design, service quality and passengers’ satisfaction, and how the complete […]

Following the launch of the impressive new Ever Rich retail space at Taoyuan International Airport, The Design Solution’s Nick Taylor explains how commercial planning and design are driving the new customer experience and creating a unique sense of Taiwan across the radically updated main store. Working in close co-operation with the airport’s operator, Taoyuan International […]

Perth Airport is turning to technology to help it enhance the passenger experience and better equip it to handle traffic growth. The gateway is committed to an extensive upgrade of its passenger handling systems, underpinned by a fully integrated suite of solutions from Amadeus and subsidiary, ICM Technics. The extensive agreement sees Perth build on […]

Rafael Echevarne, the current CEO of Sangster International Airport in Jamaica, will be the new director general of ACI-LAC. He is to replace Javier Martinez, who has successfully led the organisation since 2010, on February 1, 2020. Echevarne is, of course, no stranger to ACI having worked as the economics director of ACI World before […]

Airlines and airports in China are embracing artificial intelligence and automation to provide the hyper-personalised self-service experience their passengers are demanding, a new report reveals. According to the SITA 2019 China IT Insights, shared today, China’s airlines and airports are using these technologies to expand mobile services and automating the journey with self-service every step […]

APT Pranoto Airport is set to become Indonesia’s first gateway to utilise solar powered energy after signing a deal to have photovoltaic panels installed on rooftops across the airport site. The airport, located in Samarinda, capital of East Kalimantan province, will work with Total Solar Distributed Generation on the project. According to Total Solar DG, the 600 kilowatts-peak (kWp) […]

Greater Toronto Airports Authority (GTAA) has pulled off a major coup by agreeing a deal with Los Angeles World Airports (LAWA) CEO, Deborah Flint, to become its president and CEO from April 2020. Flint, who has served LAWA and overseen the growth and development of Los Angeles International Airport for the last four years, will […]

Vancouver Airport Authority has begun the search for a new president and CEO following the announcement that Craig Richmond is to retire in June, 2020, after seven years in the role. “Craig has led YVR through a period of unprecedented growth all while ensuring that we delivered on our mandate, as a not-for-profit community-based organization, […]

Christchurch Airport’s new NZ$80 million Novotel hotel officially welcomed its first guests last night with a special charity event. The 4.5 star hotel opens to the public today, but more than 100 people enjoyed a sneak preview of the hotel on Sunday night, as part of a charity fundraiser for Christchurch teenager, Maddie Collins, who […]

New York JFK’s new Terminal 1 is a step closer to reality this morning after The Port Authority of New York and New Jersey’s decision to enter into a lease agreement with the New Terminal One Team to design, construct, finance, operate and maintain the new facility. “The Port Authority’s board authorisation enables the delivery of a world-class terminal to […]

Over 40 airport chaplains from across the UK and Ireland gathered at London Luton Airport (LLA) this week for a one-day conference. The meeting of the British Isles and Ireland Airport Chaplains’ Network was organised by LLA’s chaplaincy team. This is the first time in 16 years that the airport has hosted the event. A […]