Latest Stories
Spotlight on excellence
14th April 2026
ACI World’s ASQ Customer Experience Awards and Skytrax’s annual World Airport Awards recognise customer service excellence. We review the results and winner reaction. It could be argued that winning either an ASQ Customer Experience Award from ACI World or being a Skytrax champion is the ultimate endorsement of an airport’s hospitality as it simply couldn’t […]
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Planning & Design
Design concepts for Concourse M unveiled by Austin-Bergstrom
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- New concessions area at Denver International Airport27th February 2026
- Airport projects building the next era of air travel in the United States26th February 2026
IT Innovation
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- JFK’s New Terminal One to transform Arrivals experience for US citizens11th February 2026
Safety & Security
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- Protect and serve10th December 2025
Sustainability
New vehicle joins electric fleet at Shannon Airport
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- Kaunas Airport pioneers use of hydrogen powered truck2nd April 2026
- Munich Airport achieves new carbon accreditation milestone20th March 2026
Retail/F&B Innovation
PHL sets new world record for ‘Longest Line of Cheesesteaks’
24th March 2026
- Sydney Airport unveils a host of new F&B outlets in T3 Domestic20th March 2026
- Culinary delights await in Munich Airport’s Terminal 1 Pier10th March 2026
Customer Service
- New sleep rooms open at Miami International Airport10th March 2026
- New Blue Sky Premier Lounge opens at Indonesian gateway4th March 2026
