PASSENGER FACILITATION
A total of 5.3 million passengers travelled through Heathrow in May, around 79% of 2019 levels, which the UK hub claims is in line with its revised forecast. It notes that despite the bad publicity about long queues and flight cancellations at airports across the globe due to the lack of staff, ‘close coordination and […]
Bengaluru’s Kempegowda International Airport has introduced a new first for India, AI-driven, assistance robots designed enhance passenger experience. Currently at the trial stage, 10 robots have been deployed to help guide passengers through the airport and answer basic queries. It notes that the robot count will be increased in a “calibrated manner” and will be […]
Bengaluru’s Kempegowda International Airport has introduced a new first for India, AI-driven, assistance robots designed enhance passenger experience. Currently at the trial stage, 10 robots have been deployed to help guide passengers through the airport and answer basic queries. It notes that the robot count will be increased in a “calibrated manner” and will be […]
The global mishandled baggage rate spiked by 24% to 4.35 bags per thousand passengers in 2021 as the industry began its recovery from the pandemic, according to the SITA Baggage IT Insights 2022, released today. The report shows passenger traffic has evolved since 2020, with most of the 2021 recovery being driven by domestic travel, […]
With over 200,000 passengers per day expected to pass through Los Angeles International Airport (LAX) during the upcoming Memorial Day weekend, the gateway is urging travellers to plan ahead for parking and pick-up well in advance this year. “With passenger traffic reaching the highest levels since early 2020, guests who are travelling through LAX during […]
Changi Airport Group today announced that operations in Terminal 2 will resume on 29 May 2022, the first phase of the terminal’s re-opening as the gateway prepares to meet the expected increase in passenger traffic in the months ahead. Closed for an upgrade since May 2020, T2’s phased re-opening will augment Changi’s capacity. When completed […]
Changi Airport Group today announced that operations in Terminal 2 will resume on 29 May 2022, the first phase of the terminal’s re-opening as the gateway prepares to meet the expected increase in passenger traffic in the months ahead. Closed for an upgrade since May 2020, T2’s phased re-opening will augment Changi’s capacity. When completed […]
Stockholm Arlanda is to re-open Terminal 4 on June 15 to better equip it to cope with rising passenger numbers over what is expected to be a busy summer. Meanwhile, operator Swedavia, has announced that “major recruitment efforts are under way” in a bid to ease congestion at the airport principally caused by the lack […]
Perth Airport says that returning passengers will notice ‘some changes’ in its International terminal that it believes will further enhance the passenger experience. “To streamline passenger check-in, an exciting new addition is the conversion of 16 check-in counters at T1 International into automated bag drops and 36 new self-check-in kiosks in what was the queuing […]
Perth Airport says that returning passengers will notice ‘some changes’ in its International terminal that it believes will further enhance the passenger experience. “To streamline passenger check-in, an exciting new addition is the conversion of 16 check-in counters at T1 International into automated bag drops and 36 new self-check-in kiosks in what was the queuing […]
Saudi Arabia’s General Authority of Civil Aviation (GACA) has announced a Harmonising Air Travel policy, which it says will make international travel to the Kingdom “simpler, easier and more enjoyable by removing the confusion over travel requirements currently discouraging millions of people from booking flights”. Designed in co-operation with the UN’s International Civil Aviation Organisation […]
Saudi Arabia’s General Authority of Civil Aviation (GACA) has announced a Harmonising Air Travel policy, which it says will make international travel to the Kingdom “simpler, easier and more enjoyable by removing the confusion over travel requirements currently discouraging millions of people from booking flights”. Designed in co-operation with the UN’s International Civil Aviation Organisation […]
