Jordan’s Queen Alia International Airport has become the first gateway in the Middle East to achieve Level 3 status in ACI’s Customer Experience Accreditation programme. To obtain Level 3, the Amman gateway notes that it ...
Global air and travel services provider, dnata, continues to expand at Erbil International Airport (EBL), recently breaking ground on its new, 20,000sqm cargo warehouse. The new facility represents an investment of $14 million and will ...
The host of ambitious infrastructure development projects unveiled across the globe in the final quarter of 2022 shows confidence in the future growth of aviation and the investor appeal of airports, writes Joe Bates. It ...
Avports’ investment in Connecticut’s Tweed New Haven Airport shows that public-private partnerships can work for smaller US gateways, writes the company’s CEO, Jorge Roberts, and chief operating officer, Arturo Garcia-Alonso. Over the past 95 years, ...
Liege has become the first Belgian airport to announce its readiness to accommodate the distribution of sustainable aviation fuel to its airline customers. It notes that in the last few months of 2022, the airport’s ...
Welcoming China’s decision to re-open border with quarantine-free travel, ACI Asia-Pacific reiterated its calls for a consistent and harmonised approach from governments in response measures towards managing inbound travel. Commenting on the development, ACI Asia-Pacific’s ...
Tan Lye Teck, Changi Airport Group’s executive vice president for airport management, brings Joe Bates up to speed on how his gateway has fared in 2022 and explains why Singapore Changi is looking to the ...
Los Angeles International Airport (LAX) is on target to handle close to 70 million passengers in 2022 after 60.1 million passed through its facilities in the first 11 months of the year. The airport welcomed ...
According to Airport Dimensions, its newly commissioned research has pin-pointed how airports must adapt their retail and experience offerings to appeal to the modern traveller. The data reveals, unsurprisingly, that practical factors make a significant ...
The Port Authority of New York & New Jersey is using public-private partnerships to create world class terminals and transform customer experiences across its airports, writes deputy director of aviation planning & development, Sarah McKeon. ...
