Plaza Premium Lounge has announced that it has begun to resume operations across the globe with its facilities in Hong Kong, Macau, Taipei, Jakarta, Kuala Lumpur, Kota Kinabalu, Langkawi, Abu Dhabi, Hyderabad and Vancouver among the first to reopen. Between them they serve over 100 airlines, which include American Airlines, Air China, British Airways, Cathay […]
Nashville International Airport’s new Concourse D will handle its first flights today, with Southwest Airlines operating the first services from the six new gates at the complex. “On behalf of the Board of Commissioners and everyone associated with Nashville International Airport [BNA], I wish to express our excitement with this excellent addition to our airport […]
Heathrow today revealed that it has rolled out a “raft of anti-viral measures at key touchpoints to protect passengers, reducing the risk of transmission when travelling”. The measures include the introduction of UV cleaning robots, anti-viral disinfecting wraps and sealants, and 100 hygiene-technicians as the airport ramps up its response to COVD-19 and the UK […]
London City Airport today became the latest gateway to resume international flights as the UK government’s ‘Travel Corridors’ policy come into effect. And, possibly to the surprise of many, the return of flights to popular European holiday destinations from London City Airport (LCY) has been met with massive demand from travellers. According to the airport, […]
Today marked another milestone day in Dubai International Airport’s recovery from the COVID-19 as the UAE gateway welcomed the resumption of scheduled operations by foreign carriers. A total of 13 international airlines resumed scheduled flights this week as Dubai, and Dubai International Airport (DXB), effectively opened for business to overseas tourists from July 7. Airlines […]
Norwegian airport operator, Avinor, is rolling out an ambitious end-to-end touchless travel programme to tackle the impact of COVID-19 and help restore traveller confidence ahead of Norway’s summer season. Passengers travelling from any of Avinor’s airports can soon begin to check-in, drop their bags, pass through security, and board the aircraft without interpersonal contact, or […]
Los Angeles International Airport is trialling the use of virtual help desks at its information booths as US airports step up their fight against COVID-19. The technology connects users with a remotely located member of LAX’s guest experience team via a two-way video monitor, and is currently being trialled in Terminal 2. Los Angeles World […]
Orlando International Airport (MCO) has installed new vending machines that give the travelling public easy access to a variety of face masks, hand sanitisers and other personal protective equipment (PPE). “It is our top priority to make travellers and employees feel safe within our world-class airport,” explains Phil Brown, CEO of the Greater Orlando Aviation […]
Singapore Changi today announced that it has begun “transforming the passenger experience with new contactless and cleaning innovations for a safer, but yet seamless, airport journey”. It notes that the measures, which include touchless technology and autonomous cleaning robots, will be rolled out airport-wide in preparation for when air travel into and out of Singapore […]
Airport World provides a global snapshot of how airports have responded to the COVID-19 pandemic and are planning for a brighter future. While passenger traffic has almost ground to a halt across the world, air cargo volumes have soared at many airports in the first four months of 2020 as they handled vital goods and […]
ACI World today released its Smart Security Vision 2040 , which it is confident sets the foundation for achieving a seamless airport security screening experience in a post-COVID-19 operational reality. It is part of the Smart Security programme, which promotes concepts and solutions that take a risk-based approach, increase efficiency, and enhance the passenger experience, […]
In 2020 new vocabulary has seeped into global consciousness. From ‘new normal’ to the more practical yet equally disliked ‘social distancing’, the additions to this year’s dictionary paint a bleak, dystopian picture, writes SITA’s Jeremy Springall. But in the last few weeks, fresh terms are being met with interest from wanderlust-stricken travellers and cautious optimism […]
