FEATURES
Global air and travel services provider dnata has unveiled a new centralised screening control room at its Dubai International Airport (DXB) cargo facility. The pioneering new complex has been developed in partnership with Dubai Police and marks a major step in the digital transformation of air cargo operations, combining real-time automation with enhanced security oversight. […]
Global airport operator Aena is set to expand its UK portfolio after agreeing to acquire stakes in Leeds Bradford and Newcastle International airports. Current owners InfraBridge today announced that it has entered into a binding agreement to sell a 51% shareholding in a newly formed holding company owning 100% of Leeds Bradford Airport and 49% […]
By reframing the restroom as a key component of passenger experience, airports can differentiate themselves and enhance the entire customer journey, writes Tork’s Katrin Ferge. Airport operators know there’s no one-size-fits-all recipe for success. Though, the financial incentive to continually improve the terminal is clear, with ACI World research showing that a 1% increase in […]
Airline digitalisation will transform the airport departure hall and how other processing facilities are used in the future, writes Stephan Hirmer, head of passenger servicing for airport operations at Amadeus. The evolution of airline systems is beginning to have a transformative impact on airport operations. Departure Control Systems (DCS) are gradually being replaced by more […]
Grupo Aeroportuario del Sureste (ASUR) has announced that subsidiary ASUR US Commercial Airports has completed the acquisition of retail developer URW Airports for $295 million. URW has operations in five terminals across Los Angeles International Airport (LAX) as well as in Terminals 8 and New Terminal One at John F Kennedy International Airport (JFK) and […]
Embracing sunflower lanyards for passengers with hidden disabilities and a new look Arrivals area provide examples of how high Quito International Airport values good customer service. Quito’s Mariscal Sucre International Airport has become one of the latest gateways to embrace the Hidden Disabilities Sunflower. The initiative is aimed at improving accessibility and travel experience for […]
A new entryway into Brisbane Airport’s Domestic Terminal has opened giving passengers who only have carry-on luggage same-level access from the Skywalk into the brand-new central security screening area. Once fully open by Christmas, the new central screening level will feature 10 brand-new security lanes equipped with Rapiscan CT (Computed Tomography) screening technology, also known […]
Dublin Airport is looking forward to its busiest ever Christmas this year with around 1.8 million passengers set to pass through the airport’s terminals over the busy festive period. Numbers travelling this year are likely to be up by around 22% (c.330,000 passengers) compared to the same period last year with an average of 96,000 […]
Dr Jaushin Lee, founder and CEO of Zentera Systems, addresses how airports can protect themselves from cybercriminals. Airport security has traditionally focused on protecting airports in their roles as critical gateways for commerce, tourism, and national defence, with a corresponding emphasis on passenger, facility, and luggage screening. For these same reasons, airports have now become […]
Heathrow today opened submissions for the public to suggest names for its fleet of cleaning robots, also known as ‘cobots’. The robots have become familiar friends to passengers and colleagues alike, and as a nod to their dedicated service, Heathrow plans to officially name each of them. Until December 15, passengers and the public are […]
Dallas Fort Worth International Airport (DFW) continues to produce impressive statistics for the North Texas economy, currently supporting 684,000 jobs and generating $78.3 billion annually across the region. Indeed, according to a new economic impact study released today by The Perryman Group, DFW has accelerated its economic influence over the past decade, underscoring its role […]
London Gatwick Airport has declared itself ready for winter, whatever the weather brings. Backed by months of planning, training and an upgraded vehicle fleet – part of its £17 million six‑year winter resilience investment – the airport is well‑equipped to keep flights running safely and on time this winter season. Behind the scenes, teams on […]
