FEATURES
Amsterdam Schiphol has launched a tender for the selection of three ground handling companies which will be responsible for loading and unloading baggage from aircraft. The Dutch gateway believes that the move is an important step towards improving the quality of ground handling and the work done by ground handlers around aircraft, such as placing chocks […]
Heathrow today opened submissions for the public to suggest names for its fleet of cleaning robots, also known as âcobotsâ. The robots have become familiar friends to passengers and colleagues alike, and as a nod to their dedicated service, Heathrow plans to officially name each of them. Until December 15, passengers and the public are […]
Dallas Fort Worth International Airport (DFW) continues to produce impressive statistics for the North Texas economy, currently supporting 684,000 jobs and generating $78.3 billion annually across the region. Indeed, according to a new economic impact study released today by The Perryman Group, DFW has accelerated its economic influence over the past decade, underscoring its role […]
Glasgow Airport today opened its new Valet Hub on the footprint of a former multi-storey car park, which was demolished to make way for the state-of-the-art new addition. It will replace the popular existing Valet parking product in line with the growing passenger outlook at Glasgow airport. Designed to deliver a seamless and premium experience […]
London Gatwick Airport has declared itself ready for winter, whatever the weather brings. Backed by months of planning, training and an upgraded vehicle fleet â part of its ÂŁ17 million sixâyear winter resilience investment â the airport is wellâequipped to keep flights running safely and on time this winter season. Behind the scenes, teams on […]
San Francisco International Airport (SFO) reports that the Thanksgiving 2025 travel period was its busiest Thanksgiving on record, surpassing forecasts and exceeding pre-pandemic activity levels. From Thursday, November 20th through Monday, December 1st, SFO served over 1.8 million travellers, eclipsing the previous Thanksgiving record of 1.78 million set in 2019. “Record-breaking travel at SFO shows […]
A new dining experience from a local hospitality heavyweight has set up shop at Brisbane Airport (BNE) bringing modern Australian flavours to the Domestic Terminal. Matt Jefferson, executive chef and owner of Gold Coast institution Social Eating House, has taken the helm at the Domestic Terminalâs The Independent for a six-month residency. Jefferson is the […]
Copenhagen Airport enjoyed its best ever November, handling 2.42 million passengers during the month, a rise of 11% on the same period a year ago. It notes that the growth was mainly driven by transfer traffic, with one in four passengers now changing flights in Copenhagen. “This year, the airlines have the largest winter traffic […]
Embracing the passenger experience is the new competitive advantage for airports, writes Acuity Brandsâ digital and wayfinding expert, Andrew Dallmann. As passenger numbers rise, the challenge of enhancing the customer experience inevitably becomes more of a challenge for the worldâs airports as increased volumes puts a greater strain on existing facilities and manpower. This year, […]
Ambitious plans for new terminals, imminent openings and longer term airport projects ensure that it has been a busy end to the year for infrastructure development, writes Joe Bates. With traffic growth now firmly back on the agenda, the race is well and truly on to ensure that the worldâs airports are equipped with the […]
We take a look at the opening of an innovation hub at Singapore Changi and the airport’s use of robotic technology to carry out maintenance inspections in hard to get to areas for humans. Changi Airport Group (CAG) has unveiled Terminal X â a vibrant innovation hub designed to bring together its partner innovators under […]
With global travel retail sales at airports yet to return to pre-pandemic levels, Kavanagh Communicationâs John Matheson considers the potential economic and customer service benefits of F&B innovation. Although global traffic continues to recover well beyond 2019 levels, the performance of the travel retail market has struggled to keep pace with traffic growth. Last year […]
