New research by the Airport Operators Association (AOA) and ABTA – The Travel Association have questioned the UK government’s new traffic light system for the resumption of international air travel from England. They warn that the cost of PCR testing for international travel in the UK is double that of testing in other European countries. […]
New research by Amadeus indicates that 90% of travellers would be comfortable using a digital health passport for future travel. Indeed, the study, commissioned by Amadeus and delivered by Censuswide, claims that 41% of travellers were keen to book an international trip within six weeks of restrictions lifting. The study, says Amadeus, found that just […]
Incheon International Airport, arguably the Airport Service Quality (ASQ) king of recent years, has become the first gateway to achieve a new Level 4 status in ACI’s Airport Customer Experience Accreditation programme. Since ACI launched the world’s first Airport Customer Experience Accreditation programme in 2019, 45 airports around the world joined the programme to improve […]
New analysis from ACI World shows that despite some positive signs for recovery emerging, the impact of the COVID-19 crisis on airport revenues will still be deeply felt in 2021. According to its Advisory Bulletin: The impact of COVID-19 on the airport business and path to recovery published today, 4.7 billion fewer passengers or 47.5% […]
Passengers passing through Dubai International Airport (DXB) now have free access to Magzter’s collection of more than 7,000 leading magazines, newspapers, journals and comics, arguably making it the world’s first ‘smart reading airport’. A fully contactless and paperless digital experience – using geo-fencing satellite technology – the Magzter partnership enables visitors to download the latest […]
In a hugely pioneering initiative, Hong Kong International Airport (HKIA) has successfully conducted the trial of digital health passes on a flight between Hong Kong and Los Angeles. It believes the move signifies its commitment to providing a seamless travel experience for passengers under the new normal as a result of COVID-19. Designed to provide […]
Airports are accelerating their investment in technology to aid the aviation industry’s recovery from the COVID-19 pandemic, according to a new report issued today by ACI World. Based on the findings of a survey by IT provider SITA, airports have been agile in adapting to the changing health and safety requirements, focusing on automated and […]
Japan’s Agency for Cultural Affairs has opened a new art exhibit at New Chitose Airport as part of its ‘Culture Gate to Japan‘ initiative. Artworks by the creative group Naked, Inc. are exhibited at the airport, as well as on the web, with the aim of promoting the appeals of Japanese culture and sharing it with […]
Abu Dhabi International Airport (AUH) has opened a rapid testing lab for COVID-19 in a bid to facilitate the resumption of air travel and assist with quarantine tracking procedures. The new facility, opened by Abu Dhabi Airports in partnership with Pure Health and Tamouh Healthcare, is believed to be one of the region’s first PCR […]
Global ground handler, Swissport, has signed a three-year contract with IAG to provide services to its airlines serving Berlin Brandenburg International Airport (BER). The new additions – British Airways, Iberia and Vueling – means that Swissport now provides ground handling services to 17 airlines at Germany’s new €6 billion capital city airport. A British Airways […]
It is not going to be popular, but London’s Gatwick Airport is to go ahead with its decision to introduce a £5 charge for vehicles dropping off passengers directly outside its North Terminal. The UK gateway will introduce the charge from Monday, March 8, and describes it as “a new revenue stream to help protect […]
Tomorrow’s airports will need to be cleaner, quieter, and less reliant on ground-based infrastructure. Clare Williams Fannin spoke to Duncan Walker of Skyports to find out how the use of electric air-taxis can help them achieve these objectives. There can be little doubt that a journey to and from an airport can be challenging. Road […]
