ACI World today revealed the best airports on the planet for customer experience chosen by passengers in its Airport Service Quality (ASQ) programme. The ASQ award winners include Casablanca and Marrakech in Africa; Incheon International Airport, Singapore Changi and Shenzhen Bao’an in Asia-Pacific; Rome Fiumicino and Barcelona in Europe; Quito and Los Cabos in Latin […]
London’s Heathrow Airport served a record number of passengers in February as 5.8 million people passed through the UK hub last month. The busiest ever February half-term saw more than two million passengers at Heathrow. Winter sun won over the ski slopes with nearly two thirds of travellers landing somewhere warmer than London. Even before […]
Munich Airport welcomed a giant Antonov An-124 last week to pick up a 2.3 ton climate-monitoring satellite on behalf of the European Space Agency (ESA). The EarthCARE (Earth Clouds, Aerosols and Radiation Explorer) satellite, constructed by Airbus, is a joint project between ESA and the Japan Aerospace Exploration Agency (JAXA) and will investigate the role played […]
We report on milestone appointments for ACI World and ACI Latin America & Caribbean, the end of year departure of Luis Felipe de Oliveira, the strengthening of ties with China’s airports and a round-table discussion in India. Candace McGraw becomes first female chair of ACI World Governing Board Candace McGraw, CEO of Cincinnati/Northern Kentucky International […]
Spanish airport operator, Aena, today revealed that it expects its annual passenger numbers to exceed 300 million in 2025, one year earlier than previously projected. The admission, has led it to revise its traffic forecasts and update its financial targets, with around 294 million passengers now expected to pass through its airports this year before […]
ACI World’s economics data scientist, Hyuntae Jung, and senior director for economics data and analytics, Diederik Meijerink, highlight some of the key findings of ACI World’s new long-term traffic forecast. ACI World’s newly released World Airport Traffic Forecasts (WATF) 2023–2052 sheds light on the trajectory of air traffic over the next three decades. This year’s […]
Around 2.3 million passengers used Dublin and Cork airports in February, according to the latest figures released by operator, daa. A total of 2.1 million passengers passed through Dublin Airport’s two terminals an increase of 5% versus February 2023, while 193,000 went through Cork Airport, a 23% increase versus the same month last year. The […]
Munich Airport is no stranger to using robotic technology having trialled a number of devices over the years, the latest of which is a new snackbot from which passengers can buy food and drinks. Snackbot ‘JEEVES’ – the name is based on a loyal and competent servant from an English novel – offers a selection […]
Belgrade Nikola Tesla Airport has announced that Menzies Aviation will assume responsibility for all ground handling operations at the Serbian gateway. From today, Menzies will provide ramp handling and baggage, de-icing, cargo and passenger services, including looking after passengers with reduced mobility. The contract at the VINCI Airports gateway will see the airport transfer all […]
CEO, François-Régis Le Mière, tells Joe Bates more about recent developments at Santiago’s Arturo Merino Benítez International Airport and his hopes and expections for the year ahead. With an ongoing upgrade to the domestic terminal and one of the most modern international terminals in Latin America, Santiago’s Arturo Merino Benítez International Airport (SCL) is looking […]
Hag Jae Lee, CEO of Incheon International Airport Corporation, and Jost Lammers, CEO of Munich Airport, today signed a Memorandum of Understanding (MoU) at Munich Airport’s Airport Academy. The airport’s state that the partnership “will focus on joint initiatives to develop and implement innovative training programmes that address the changing needs and requirements of the […]
Glasgow Airport in Scotland is to host a series of accessibility technology trials this month. The trials are being carried out in collaboration with Connected Places Catapult as part of the Connected Airport Living Lab programme. Connected Places Catapult is descibed as “the UK’s innovation accelerator for cities, transport, and place leadership”. Glasgow Airport has […]
