THAT WINNING FEELING
Asia-Pacific gateways once again lead the way in ACI’s Airport Service Quality (ASQ) customer satisfaction awards, winning all the global best airport by...
NEWS
MAKING AN IMPRESSION
How is Hamad International Airport faring three years after opening? Chief operating officer, Badr Mohammed Al-Meer, brings Joe Bates up to speed. It...
ASIA-PACIFIC REGIONAL NEWS
A snapshot of some of the biggest stories from across the region. First anniversary for Dubai International’s Concourse D Dubai International Airport (DXB)...
HYDERABAD LAUNCHES NEW CUSTOMER SERVICE PROGRAMME
Hyderabad’s Rajiv Gandhi International Airport has unveiled 50 new passenger service associates (PSAs), whose sole task is to assist and help travellers as they...
TRAFFIC RECORDS KEEP TUMBLING AT DUBAI INTERNATIONAL AIRPORT
Passenger traffic at Dubai International Airport (DXB) continued to grow steadily in February rising 8.8% to 6.9 million, according to the monthly traffic...
DUBLIN AIRPORT CELEBRATES ITS 80TH BIRTHDAY
Nova was the videoly that we all wanted to read in the Sixties because every issue brought something new and relevant to our...
JACKSON HOLE TO OFFSET CARBON EMISSIONS OF STAFF TRAVEL TO WORK
Nova was the videoly that we all wanted to read in the Sixties because every issue brought something new and relevant to our...
COLOURFUL NEW F&B OUTLETS OPEN AT CLEVELAND HOPKINS
Nova was the videoly that we all wanted to read in the Sixties because every issue brought something new and relevant to our...
SYDNEY AIRPORT PRAISED FOR IMPROVED SERVICE QUALITY RATING
Sydney Airport has welcomed the 2015-16 Australian Competition and Consumer Commission (ACCC) Airport Monitoring Report, which highlight its increase in its overall quality...
ASIA-PACIFIC AIRPORTS LEAD THE WAY IN ACI’S AIRPORT SERVICE QUALITY (ASQ) AWARDS
There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s...
HONG KONG CARGO HANDLER BECOMES FIRST AT AIRPORT TO RECEIVE PHARMA HANDLING CERTIFICATION
Hactl has has become the first cargo handler at Hong Kong International Airport to obtain IATA CEIV Pharma certification. Hong Kong Air Cargo Terminals...
SWEET SUCCESS
Asia-Pacific Airports discovers that confectionery remains an important product in airport duty free shops across the globe. A new study by the Tax Free...
