Aberdeen International Airport has unveiled ‘Hello Aberdeen’, an innovative digital assistant designed to provide instant support and improve every stage of the passenger journey. Developed in partnership with Hello Lamp Post, the tool is said to deliver real-time, personalised assistance, helping passengers access vital information and navigate the terminal with ease. Available via QR codes […]
MATARAT Holding has signed a memorandum of understanding with SITA to accelerate the digital transformation of airports across the Kingdom of Saudi Arabia. The agreement will focus on deploying smart, scalable technologies that enhance passenger experience, streamline operations and increase airport efficiency as Saudi Arabia pushes forward with its aviation modernisation plans. “This Memorandum of […]
SITA’s 2024 Air Transport IT Insights report, published today, reveals how airlines and airports are increasing investment in cybersecurity, biometrics, and sustainable IT solutions. Around 74% of airlines and 72% of airports forecast an increase in overall IT spend over the next two years. These investments, it notes, show how the aviation industry is working […]
Stephan Hirmer, Amadeus’ head of end-to-end passenger servicing for airport and airlines operations, considers how AI is transforming aviation. The air transport industry is under increasing pressure to handle growing passenger volumes while maintaining high security standards and meeting the expectations of today’s travellers for a seamless experience. With Airports Council International predicting passenger volumes […]
Glasgow Airport has officially launched a state-of-the-art digital assistant, powered by Hello Lamp Post, to improve the travel experience for passengers this festive period. This new AI-driven technology, now live across the airport, is designed to provide real-time information and enhance navigation throughout the terminal 24 hours a day, optimising the experience for travellers. The […]
SITA has announced a strategic partnership with Saudi Arabia’s Red Sea International Airport (RSI), becoming one of the Specialised Airport Systems (SAS) providers for the airport’s new main terminal building. This marks a milestone in the growing collaboration between RSI and SITA, following SITA’s work on the successful deployment of the airport’s Air Taxi Terminal. […]
Amman’s Queen Alia International Airport has unveiled four state-of-the-art cleaning robots that it believes will significantly enhance its cleaning processes, resource allocation and overall efficiency. The new additions, introduced by AMM operator Airport International Group (AIG) in collaboration with MENA Facilities Management, are also said to highlight AIG’s commitment to adopting the latest technology and […]
Honeywell Building Automation’s Alex Cowen considers how strategically utilising modern technological solutions can streamline airport operations. With global passenger traffic on the rise and demand for air travel reaching new heights in some countries, it is imperative that the aviation industry continues to innovate to keep up with demand and sustainably streamline airport operations where […]
According to the parties involved, Norway’s state-owned airports are set for a major digital transformation programme under the terms of a new long-term partnership between Amadeus and Avinor. The deal announced today will effectively see the country’s airport operator extend and expand its use of Amadeus technology. Central to the partnership is said to be […]
Technology will help the world’s airports and their staff cope with rising temperatures and extreme weather events, writes AEM’s Anuj Agrawal. As our planet warms, industries worldwide grapple with the escalating challenges posed by rising temperatures. Arguably, few feel the heat more acutely than the aviation sector, where the delicate balance of safety, efficiency, and […]
Rudy Daniello, Amadeus’ executive vice president of airport and airline operations, highlights some key technology investment trends. Our latest research, Travel Technology Investment Trends 2024 Airports, demonstrates that self-service is now mature, with more than half of the airports we surveyed providing self-service at check-in, bag-drop, and boarding. But what does the future hold? And […]
SITA has signed a five-year extension with Heathrow Airport to support Heathrow’s vast and growing network infrastructure. Through this agreement, SITA will provide a wide range of network, telecommunications, and connectivity services, while introducing innovative new solutions to businesses operating within Heathrow. As part of the new agreement, SITA will continue to strengthen Heathrow’s digital […]
