Glasgow Airport has officially launched a state-of-the-art digital assistant, powered by Hello Lamp Post, to improve the travel experience for passengers this festive period. This new AI-driven technology, now live across the airport, is designed to provide real-time information and enhance navigation throughout the terminal 24 hours a day, optimising the experience for travellers. The […]
SITA has announced a strategic partnership with Saudi Arabia’s Red Sea International Airport (RSI), becoming one of the Specialised Airport Systems (SAS) providers for the airport’s new main terminal building. This marks a milestone in the growing collaboration between RSI and SITA, following SITA’s work on the successful deployment of the airport’s Air Taxi Terminal. […]
Amman’s Queen Alia International Airport has unveiled four state-of-the-art cleaning robots that it believes will significantly enhance its cleaning processes, resource allocation and overall efficiency. The new additions, introduced by AMM operator Airport International Group (AIG) in collaboration with MENA Facilities Management, are also said to highlight AIG’s commitment to adopting the latest technology and […]
Honeywell Building Automation’s Alex Cowen considers how strategically utilising modern technological solutions can streamline airport operations. With global passenger traffic on the rise and demand for air travel reaching new heights in some countries, it is imperative that the aviation industry continues to innovate to keep up with demand and sustainably streamline airport operations where […]
According to the parties involved, Norway’s state-owned airports are set for a major digital transformation programme under the terms of a new long-term partnership between Amadeus and Avinor. The deal announced today will effectively see the country’s airport operator extend and expand its use of Amadeus technology. Central to the partnership is said to be […]
Technology will help the world’s airports and their staff cope with rising temperatures and extreme weather events, writes AEM’s Anuj Agrawal. As our planet warms, industries worldwide grapple with the escalating challenges posed by rising temperatures. Arguably, few feel the heat more acutely than the aviation sector, where the delicate balance of safety, efficiency, and […]
Rudy Daniello, Amadeus’ executive vice president of airport and airline operations, highlights some key technology investment trends. Our latest research, Travel Technology Investment Trends 2024 Airports, demonstrates that self-service is now mature, with more than half of the airports we surveyed providing self-service at check-in, bag-drop, and boarding. But what does the future hold? And […]
SITA has signed a five-year extension with Heathrow Airport to support Heathrow’s vast and growing network infrastructure. Through this agreement, SITA will provide a wide range of network, telecommunications, and connectivity services, while introducing innovative new solutions to businesses operating within Heathrow. As part of the new agreement, SITA will continue to strengthen Heathrow’s digital […]
Aeroporti di Roma’s head of innovation and digital, Giulio Ranucci, tells us more about how the airport operator is fostering innovation at its airports and across the aviation ecosystem. Around 44.4 million passengers passed through Rome’s Aeroporti di Roma (ADR) operated Fiumicino ‘Leonardo Da Vinci’ (FCO) and Ciampino (CIA) airports in 2023. Fiumicino is the […]
Airports across the world continue to innovate with the trial and adoption of new smart technologies to enhance the passenger experience and operational efficiency, writes Joe Bates. With costly new terminals and runways usually taking more than a decade to become reality when you factor in the design, planning and environmental approval processes, in many […]
Dr John Kasarda and Michael Chen discuss how accelerating advances in applications of artificial intelligence are transforming airports, airport cities, and the greater aerotropolis. Artificial Intelligence (AI) is ushering in the Fourth Industrial Revolution (Industry 4.0) where digitisation, creativity, and innovation are transforming business processes worldwide. The aviation sector is no exception. From machine learning […]
Airports are digitally transforming with the sector expected to increase investment in technology by an average of 17% in 2024, according to Travel Technology Investment Trends, a major new study commissioned by Amadeus. Data from the study points to shared airport and airline objectives, with both seeking to improve the passenger experience. In fact, senior […]
