Egis Aviation’s Vicki Hughes believes that the UK’s airport network could benefit from a more collaborative and integrated approach to sustainability. The pressure is on for the aviation sector. Alongside power generation and heavy industry, air travel is one of the most prominent targets for governments pursuing ambitious net-zero objectives. But it’s not realistic to cut out […]
Immersive story-telling digital displays are helping enhance the airport experience for passengers across the world, writes Moment Factory’s Mikael Charpin. It’s been twelve years since Moment Factory transformed Los Angeles International Airport’s (LAX) Tom Bradley International Terminal into North America’s largest airport multimedia ecosystem. At the time, it marked a decisive shift — a visionary […]
Clare Williams Fannin of travel business specialist consultancy Templemere PR explores the importance of food and retail in elevating the airport experience. A new generation of traveller wants something very different from their journey through an airport. A different age, cultural and geographic demographic is looking beyond the functional and the transactional – they want […]
Heidi Stancliffe, head of product, strategy & bids at CAVU, shares how premium airport experiences are evolving, and how they are creating new opportunities to grow loyalty and revenue. Today’s travellers expect more comfort, simplicity, and control from their airport experience, along with connected, personalised services that improve every step. Premium travel is no longer […]
Mei Mei Song, Plaza Premium Group’s chief transformation officer considers how meaningful airport hospitality experiences and purposeful spaces reduce passenger anxiety levels and make dwell time enjoyable. Airlines take care of you on the plane, hotels take care of you at the destination, but why does no one take care of you at the airport? […]
CEO, Mignon Buckingham, charts the company’s airport journey from inception to innovation in global lounge experiences. Airport Dimensions made its debut in the airport lounge market in 2006, establishing its first ‘The Club’ location in the United States at Dallas Fort Worth International Airport. Since then, it has grown into a global leader in delivering […]
The growth in airport lounges demonstrates their ever-increasing popularity with travellers and arguably the important role they play in enhancing the passenger experience and boosting revenues, writes Joe Bates. Airport lounges have undergone somewhat of a revolution over the last 10 to 15 years as a host of hospitality providers have entered the scene with […]
Tales of the unexpected Richard Plenty and Terri Morrissey reflect on the challenges of planning for the future in such uncertain times. Many years ago, we were working with the CEO of an under-pressure organisation and suggested that he should spend more time thinking about the future. “Perhaps it would be a good idea to […]
With traffic growth now firmly back on the agenda, airports across the globe are investing in new infrastructure to ensure that they are capable of meeting future demand, writes Joe Bates. With ACI World predicting that global passenger numbers are expected to rise from to 9.5 billion in 2024 to 22.3 billion by 2053 – […]
Hartsfield-Jackson Atlanta International Airport continues to innovate and grow as it prepares to handle 125 million passengers per annum within the next five years, writes Joe Bates. Airports don’t get much bigger, and some would say any better than Hartsfield-Jackson Atlanta (ATL) which, with the notable exception of COVID impacted 2020, has been the busiest […]
Completion of the construction of the terminal and runway ensures that the countdown is on to the opening of Western Sydney International Airport. Sydney’s new 24-hour airport is one step closer to welcoming its first passengers, with major construction works across Western Sydney International Airport (WSI) now complete. Indeed, Australian Prime Minister, Anthony Albanese, and […]
Aerotropolis Atlanta provides an example of the very best in economic master planning through regional collaboration, writes MXD Development Strategists’ Chris LeTourneur. MULTIPLE DIMENSIONS OF AEROTROPOLIS PLANNING AND DEVELOPMENT In addition to being multi-modal gateways for moving passengers and cargo, airports are powerful engines for catalysing regional economic growth. Realising such potential requires collaboration between […]
