LEADING BY EXAMPLE – ASIA-PACIFIC’S 2020 ASQ WINNERS It might have been easy for the region’s airports to let their usual high customer service standards drop in 2020 as the coronavirus pandemic significantly reduced their passenger numbers, but ACI’s Airport Service Quality (ASQ) awards prove otherwise, with 30 winning Best Airport by Size accolades and […]
We take a closer look at plans for the world’s first vertiport for electric vertical take-off and landing (eVTOL) aircraft in Singapore and how its opening might revolutionise taxi services at Changi Airport. It feels like momentum is gathering pace in Asia-Pacific, Europe and North America for a new type of airport taxi – one […]
Editor, Joe Bates, reports on the 2020 performance of the region’s leading cargo hubs and the key role they are playing in helping distribute the COVID-19 vaccine. In terms of volumes and payloads, air cargo fared much better than the passenger side of the business in 2020, and that seems likely to be repeated for […]
Airport Authority Hong Kong (AAHK) has given the green light to Hong Kong Business Aviation Centre (HKBAC) to expand its business aircraft facilities at Hong Kong International Airport. The airport operator is confident that the HK$400 million project will “further enhance the competitiveness of Hong Kong as an international aviation hub” and supports “Hong Kong’s […]
Airports in Australia and New Zealand have been celebrating the reopening of quarantine free trans-Tasman travel for the first time in 12 months. In Brisbane, Brisbane Airport opened 16 ‘Green Lane’ services yesterday to accommodate Air New Zealand and Qantas flights between BNE and Auckland, Wellington, and Christchurch. The airport reports that all eight arrivals […]
Issue theme: Cargo Airport report: Bahrain & Anchorage Plus: ACI Asia-Pacific, Industry & WBP news READ THE ISSUE ONLINE DOWNLOAD THE ISSUE VIEW FROM THE TOP Director general, Stefano Baronci, reflects on how ACI Asia-Pacific has stepped up its efforts to support its airport members and World Business Partners during the COVID-19 pandemic. […]
Abu Dhabi International Airport has opened a rapid testing lab for COVID-19 in a bid to facilitate the resumption of air travel and assist with quarantine tracking procedures. The new facility, opened by Abu Dhabi Airports in partnership with Pure Health and Tamouh Healthcare, is believed to be the region’s first PCR testing laboratory within […]
GMR Kannur Duty Free Services Ltd today launched its first duty free outlet amid much fanfare and enthusiasm at the Kannur International Airport. Located at International Arrivals, the new outlet offers an assortment of some of the world’s most popular brands across liquor, perfume, confectionery, tobacco, travel essentials and authentic handpicked souvenirs. Rajesh Arora, CEO […]
Hong Kong International Airport is to launch COVID-19 testing schemes for airport staff who are subject to the requirements stipulated in the government’s compulsory testing notice issued today. The Hong Kong Government’s notice requires that everyone employed at Hong Kong International Airport (HKIA) or providing a hired service in the airport area between now and […]
Asia-Pacific based airlines suffered a huge downturn in traffic in 2020, the extent of the decline being revealed today by the Association of Asia Pacific Airlines (AAPA), which says that its members handled only 18% of the passengers they boarded in 2019. The worst 12 month decline in the history of commercial aviation in the […]
News, views and reviews from ACI’s Asia-Pacific and global World Business partners. NEW GLOBAL PARTNERSHIP FOR PLAZA PREMIUM GROUP Plaza Premium Group has taken its Allways meet and assist service offering to another level by forming a strategic partnership with YQ Now, which has a presence at 600 airports in 140 countries across the globe. […]
Asia-Pacific Airports takes a closer look at the development of a solar energy farm at Melbourne Airport. A new 10 MW solar energy farm is taking shape at Melbourne Airport, which is set to produce enough clean energy to provide power to all four passenger terminals. The renewable solar farm will generate 16.8 GWh of […]