London Luton Airport has been recognised by ACI World for its commitment to continuously improving the customer experience across its facilities, achieving Level 2 of the association’s globally recognised accreditation programme. It follows a comprehensive review of all aspects of the airport’s passenger experience including training and engagement with airport staff and business partners. London […]
Jennifer Desharnais, ACI World’s director of sustainability and environmental protection, explains more about the Airports of Tomorrow initative and new Green Transition Toolkit. Airports have been at the centre of aviation decarbonisation, and they continue to be on the front line to provide and facilitate sustainable solutions and practices for the entire ecosystem. The ACI […]
The inaugural Airports Innovate conference in Oman proved to be an event to remember for the 500 delegates in attendance, writes Joe Bates. As you would expect from an event dedicated to ‘innovation’, the inaugural Airports Innovate conference in Muscat, Oman, addressed a number of innovative ways airports, and the aviation industry, are tackling the […]
A total 15.3 million passengers passed through Helsinki Airport last year – nearly 20% up on 2022. The total accounted for 84% of all passengers handled at Finland’s airports in 2022, with 88% of travellers at the gateway boarding an international flight. Transfer passengers catching connecting flights made up 27% of all international passengers, around […]
Aena today announced that an all-time high of 283,195,399 passengers (+16.2%) passed through Spain’s airports in 2023 – nearly 3% more than the previous record, set prior to the pandemic in 2019. Reflecting on the performance, Aena’s chairman and CEO, Maurici Lucena, stated that “the record figures in air transport are fundamental for the economic […]
Dallas/Fort Worth International Airport (DFW) celebrated its 50th anniversary at the weekend. “North Texas would not be the national success story it is today without DFW Airport. The City of Dallas has grown tremendously over the years in large part due to DFW,” enthused Mayor of Dallas, Eric Johnson. “While DFW has benefitted our region […]
We provide a snapshot of some of the latest news stories from across Asia-Pacific and the Middle East in the final quarter of 2023. NEW TERMINAL FOR NAKHON SI THAMMARAT INTERNATIONAL AIRPORT Nakhon Si Thammarat International Airport in southern Thailand is set to open its new $60 million international terminal in December. The new eight-gate […]
ICF’s Eliot Lees and Chris Watson consider some of the key issues airports should take into account when planning for the electrification of their fleet of ground support vehicles and equipment. As airports seek to reduce their carbon footprint and align with environmental goals, transitioning to electric vehicles is not just an ethical choice, it […]
Airport World takes a closer look at some of the sustainability stories making headlines across globe in the final quarter of the year. Taking Airport Carbon Accreditation to the next level Amsterdam Schiphol, Christchurch, Göteborg Landvetter, Madeira, Malmö and Rotterdam The Hague airports are among the first 10 airports on the planet to achieve Level […]
Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport (CVG), has become the first female chair of ACI World. McGraw will head the ACI World Governing Board (WGB) that consists of 28 leading airport CEOs nominated by the regional ACI Boards, plus the Immediate past chair. The ACI WGB directs the organisation through strategic discussions on […]
The opening of Abu Dhabi International Airport’s eagerly awaited Terminal A is expected to signal the dawn of an exciting new era for the UAE gateway, writes Joe Bates. Without doubt the opening of the new state-of-the-art Terminal A at Abu Dhabi International Airport (AUH) is a game changer for the UAE gateway, as it […]
Dublin Airport is to overhaul the food and drink offerings in both its terminals, adding more than 20 new and improved bars, cafes and restaurants for passengers. The latest changes are the final piece in the jigsaw of a five-year journey to transform the food and beverage options available to passengers at Dublin Airport and […]
