LOADING

Type to search

WORLD BUSINESS PARTNERS

New CT technology and security lane concept at Frankfurt Airport

Frankfurt Airport claims to have marked an important milestone in the ongoing upgrade of its security checkpoints with the opening of nine additional security checkpoints equipped with modern CT technology. It is confident that the new equipment, as well as an innovative lane concept now available in Departures B-West of Terminal 1, will enable passengers […]

Heathrow signs new deal with SITA to bolster IT infrastructure

SITA has signed a five-year extension with Heathrow Airport to support Heathrow’s vast and growing network infrastructure. Through this agreement, SITA will provide a wide range of network, telecommunications, and connectivity services, while introducing innovative new solutions to businesses operating within Heathrow. As part of the new agreement, SITA will continue to strengthen Heathrow’s digital […]

New joint venture lounge opens at Hong Hong International Airport

A new lounge that its creators believe will ‘redefine airport hospitality” opened today at Hong Kong International Airport. The new Kyra Lounge in Terminal 1 is the result of a groundbreaking venture between Airport Dimensions, SSP and Travel Food Services (TFS). Strategically located off Terminal 1’s central concourse by Gate 23, it spans 744 square […]

New flow management system to enhance JAX passenger experience

Jacksonville International Airport (JAX) has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times and enhance the passenger experience at its terminal. According to Xovis, the Florida gateway needed a robust system capable of addressing today’s passenger flow challenges and those of tomorrow. “With accurate, real-time data from Xovis, we […]

SITA looking at remote passenger processing facilities for airports

Global IT aviation provider SITA is partnering the Singapore University of Technology and Design (SUTD) to create new offsite passenger processing solutions. It claims that new remote solutions would provide airline passengers with a fresh experience of checking themselves and their luggage in from almost any location – even before they arrive at the airport. In […]

Analytics, biometrics and cloud to enhance passenger experience

Airports are digitally transforming with the sector expected to increase investment in technology by an average of 17% in 2024, according to Travel Technology Investment Trends, a major new study commissioned by Amadeus. Data from the study points to shared airport and airline objectives, with both seeking to improve the passenger experience. In fact, senior […]

Noida awards retail and duty free concession to Heinemann and BWC

India’s new Noida International Airport (DXN), which is expected to open at the end of the year, has awarded the concession for retail and duty-free to a consortium of Heinemann Asia Pacific and BWC Forwarders Private Limited. Airport CEO, Christoph Schnellmann, said: “As we continue to develop Noida International Airport into a world-class facility, this […]

Green light for Reno-Tahoe’s new Ground Transportation Center

Reno-Tahoe Airport Authority (RTAA) today announced the official approval and financial close for the highly anticipated Ground Transportation Center (GTC) project designed to improve ground transportation services at Reno-Tahoe International Airport (RNO). In a strategic partnership, Conrac Solutions, owned by leading sustainable infrastructure asset manager Meridiam, have been named the Public-Private Partnership (P3) for the $299 […]

Enhancing passenger flows at busy YVR security checkpoint

Vancouver International Airport (YVR) has installed Xovis’ passenger flow management system (PFMS) at a busy security checkpoint. Said to have been selected because of its high degree of accuracy and intuitive user interface, the Canadian airport reports that the new system was installed with limited disruptions to “the terminal space”. “Our Digital Twin has transformed […]

Dublin Airport rolling out new security scanning technology

The rollout of new and improved security scanning technology at Dublin Airport will continue to pick up pace over the coming months, according to airport operator daa. Around one third of the airport’s 30+ existing X-ray scanners have already been replaced by new cutting edge C3 scanners, with the airport on track to have replaced […]

New geospatial platform for London Gatwick

London Gatwick has created a new geospatial platform using Esri’s GIS (Geographic Information System) technology to support multiple operational areas at the airport, including engineering and environmental services. The system is already making engineering and construction works safer by reducing accidental strikes on buried utilities and enabling better management of the airports biodiversity. The geospatial […]

Etihad awards dnata inflight catering contract at Boston Logan

Global air and travel services provider, dnata, has been awarded a multi-year contract by Etihad Airways in the USA. The new partnership will see dnata provide inflight catering services to the Abu Dhabi-based airline from its facility at Boston Logan Airport (BOS). Under the terms of the deal, dnata will produce and uplift more than […]

Spokane awards retail and F&B concession to SSP America

SSP America, a division of SSP Group has been awarded a 10-year contract to lease, develop, and manage the Spokane International Airports restaurant and retail programme. As a result, it will oversee the operation of nearly six retail locations and be responsible for developing and operating 11 restaurant locations in the airport’s terminals and soon-to-open […]

Travel technology investment trends

New global research from Amadeus, Travel Technology Investment Trends, has revealed a strong appetite for investment across the travel sector in 2024. According to its findings, nearly all (91%) travel companies surveyed said that they expect ‘moderate to aggressive’ increases in investment in their organisations in 2024. Launching today, the research – which examines eight […]

Enhancing the passenger journey and sustainability key to airport IT spend

SITA’s 2023 Air Transport IT Insights report, published today, finds that both airports and airlines saw IT spend increase year on year into 2023, reaching an estimated $10.8 billion and $34.5 billion respectively, with over two-thirds of airport and airline CIOs expecting continued growth into 2024. Airports also boosted IT spend as a percentage of […]

New F&B outlets open at Ottawa International Airport

Ottawa International Airport (YOW) has opened a collection of new food and beverage outlets as part of its ongoing efforts to enhance the passenger experience. The new additions include Bridgehead Coffee, La Bottega – Ottawa’s favourite Italian grocer and supplier of Italian foods – and Bento, the popular sushi outlet that began life as a […]

Plans to develop and improve airports in US Virgin Islands

Global sustainable design and engineering firm, Stantec, has been selected by the United States Virgin Islands Port Authority (VIPA) as the first sole consultant for both the Cyril E King Airport in St. Thomas and the Henry E Rohlsen Airport in St. Croix. The firm will provide comprehensive airport consulting services for ongoing development and […]

New restaurants and bars open at Chicago Midway

SSP America has opened a collection of restaurants and bars at Chicago’s Midway International Airport (MDW), with the majority located in a food court area called the Central Market. The collection is comprised primarily of local brands consistent with SSP America’s focus on bringing a ‘taste of place’ to the airports its serves. It has […]

Security upgrade for Leeds Bradford Airport in the UK

Security upgrades are now underway at Leeds Bradford Airport in the UK with the installation of what it calls “game changing” security infrastructure. According to the gateway, the installation of next-generation industry leading Leidos equipment will offer a smoother customer experience and enable passengers to travel through security without the need to remove items from […]

Colourful new marketplace opens at Phoenix Sky Harbor

Uptown Phoenix and InMotion are the latest retail outlets to open inside the brand-new S1 Concourse in Terminal 4 at Phoenix Sky Harbor International Airport (PHX). The WH Smith North America (WHSNA) operated stores were celebrated with a ribbon cutting ceremony, followed by a cheque presentation to the company’s long-time charity partner, Miracle Flights, which […]

Time for a new experience at Copenhagen Airport

The creation of its first ‘Experience Space’ ensures that a new and truly unique experience is awaiting the travellers at Copenhagen Airport, according Gebr Heinemann. The travel retailer reveals that the new innovation centres around the overarching topic of ‘fluid perspectives’ and invites the visitors to enjoy cutting edge innovation with lift and learn technology, […]

Self service check-in facilities coming to Kuala Lumpur’s central station

Self-service check-in and baggage drop will soon be possible for passengers travelling to Kuala Lumpur International Airport from the city’s central rail station as a result of a new deal between aviation technology provider, SITA, and Express Rail Link Sin Bhd (ERL). The agreement will see SITA equip ERL with new self-service check-in kiosks and […]

Airport experience important factor when booking flights

While cost and connectivity are still key, the airport experience has become an increasingly important consideration for passengers when booking flights, according to a new report. SITA’s 2023 Passenger IT Insights report, published today, finds customers looking to technology to optimise every aspect of the post-pandemic travel landscape, from addressing pain points in the airport […]

New retail/F&B outlets set to open at Stockholm Arlanda

A host of new shops and restaurants will open at Stockholm Arlanda this autumn as the first stage of the Market Place is completed. One of the new additions is Gateau, a craft bakery with a French twist that will offer passengers a premium-quality classic Swedish fika, or coffee and pastry. Immediately adjacent to the […]

Retail and F&B revamp for Fresno Yosemite International Airport

Passengers traveling through Fresno Yosemite International Airport (FAT) in the US will begin to see a transition in food and beverage offerings this month as part of the airport’s new concessions programme. SSP America was recently awarded a contract to operate a collection of post-security restaurants at Fresno Yosemite International Airport including Peet’s Coffee, Ike’s […]

London City Airport welcomes the arrival of new F&B outlets

SSP Group has been awarded a seven year contract extension at London City Airport, which will see the opening of brand-new concepts. The deal comes as part of a £12 million upgrade of the Departure Lounge which includes a revamp to the F&B offer with the aim of providing the modern traveller with unique, local […]

Huge new Indian airport technology deal for SITA

SITA has been awarded a landmark deal by the Airports Authority of India to provide technology to 43 of India’s biggest airports. India’s Civil Aviation is among the fastest-growing aviation markets globally and will be a major growth engine to make India a $5 trillion economy by 2024. The deal will see improvements over 2,700 […]

Hong Kong’s Sky Bridge welcomes new cocktail bar

Hong Kong International Airport’s Sky Bridge has its own cocktail bar after today’s opening of ‘Intervals’ by the Plaza Premium Group. PPG boldly promises that the first-of-its-kind concept will offer “an unparalleled world-class cocktail and dining experience”. Indeed, it describes as Intervals as being a destination in its own right, offering “a creative concept that […]

SITA to play key role in development of Rome vertiports

SITA and UrbanV, the Italian vertiport operator, have signed a Memorandum of Understanding to develop a digital-first passenger experience for UrbanV’s vertiports in Rome, one of which is set to be at the city’s Fiumicino Airport. From UrbanV’s test vertiport at Rome’s Fiumicino Airport, both parties will design, test, and refine a new passenger processing […]

Amadeus invests in sustainable aviation fuel innovator

Amadeus has acquired a minority stake in Caphenia — a future producer of synthesis gas, the feedstock of sustainable aviation fuel (SAF) — forming part of the technology firm’s commitment to supporting the industry on its journey toward sustainable travel. In just 12 months, this represents Amadeus’ second investment in a company focused on making the […]

WBP news: Enhancing the car parking experience at US airports

ABM says that it is evolving its innovative data-enabled smart parking solution, ABM Vantage, “through the introduction and expansion of services tailored to the aviation industry”. “America’s relationship with air travel is notoriously stressful, and parking at airports has historically been no different,” said Sean Bromfield, president of aviation at ABM. “We are changing airport […]

Baggage mishandling rates almost double as passenger traffic rises

Airlines and airports are facing a surge in baggage mishandling rates amidst the growing number of passengers, with the number of mishandled bags almost doubling from 2021 to 2022 to 7.6 bags per thousand passengers, according to SITA’s 2023 Baggage IT Insights report released today. SITA claims that the shortage of skilled staff, resumption of […]

New look duty free outlets unveiled in Kuala Lumpur’s Terminal 2

Heinemann Duty Free Malaysia has officially launched its redeveloped stores at Kuala Lumpur International Airport, Terminal 2 (KLIA Terminal 2). As a result, it claims that passengers travelling through KLIA Terminal 2 departures can now look forward to a “refreshed and inviting store across all categories, further enhancing the overall airport experience”. The new store […]

Hong Kong’s eye catching sweet shop back in business

Heinemann’s eye catching confectionery shop at Hong Kong International Airport has re-opened for business following an upturn in passenger numbers at the gateway. According to Heinemann Asia Pacific, its Sweet Dreams outlet, which debuted at the airport in July 2018, aims to “delight and inspire travellers both young and old, with interactive displays and playful, […]

San José Mineta International Airport unveils new F&B outlet

Mayor, Matt Mahan, made a flying visit to San José Mineta International Airport this week for the official opening of Jim Stump’s Taproom + Kitchen in Terminal B. The new restaurant, located near Gates 23 & 24, serves breakfast, lunch, and dinner, and is open daily from from 6am to 9pm. It’s the latest project […]

Western Sydney Airport names Amadeus as technology partner

Western Sydney International Airport (WSI), which is on track to open in late 2026, has chosen Amadeus as its strategic airport systems technology partner. In the long-term, the airport is expected to become one of the biggest gateways to Australia. As a result of the technology partnership, Amadeus is confident that passengers can look forward […]

SITA renews support for development programme for airport managers

ACI World and ICAO today announce SITA’s renewed and long-standing support of the leading training and leadership programme for airport executives, the Airport Management Professional Accreditation Program (AMPAP). Since its launch in 2007, AMPAP has become the globally recognised and respected curriculum for career development and excellence for airport executives, benefitting over 1,200 participants to […]

New Plaza Premium Lounge opens at Rome Fiumicino

Plaza Premium Group has unveiled its second lounge at Leonardo da Vinci-Fiumicino Airport (FCO) in Rome, Italy. Located in Schengen Area of Terminal 1, the lounge is said to provide a “serene and restful space complemented with a world-class in-lounge experience thoughtfully curated by a team of passionate hospitality experts for all types of travellers”. […]

SITA to help Hong Kong gateway achieve its carbon emissions goal

Hong Kong International Airport has selected SITA to provide a carbon management platform to monitor data on carbon emissions across the airport environment. The move will help the airport track key performance indicators as the airport progresses towards its net zero carbon goal. SITA’s carbon management platform, to be fully deployed by summer 2023, will […]

SITA to help Volocopter develop digital infrastructure for vertiports

SITA has been selected as the preferred digital and IT systems partner for vertoports for Volocopter, a pioneer of urban air mobility (UAM). Under the agreement, SITA has become the latest investor to join Volocopter’s Series E funding round, cementing the strategic vision espoused by this partnership.  According to its backers, UAM will offer “a […]

New facial biometric technology deployed at Sacramento boarding gates

Sacramento International Airport has become the latest gateway to deploy facial biometric technology at select boarding gates. The US airport has installed state-of-the-art technology from Amadeus that it says will “revolutionise the process of verifying traveller identities by comparing live photos to the traveller’s existing passport or visa photo in secure US Department of Homeland […]

Buy and fly at Kansas City International Airport’s new Single Terminal

Marshall Retail Group (MRG) and InMotion, both WHSmith companies, have unveiled ten exciting new outlets inside the brand-new Single Terminal at Kansas City International Airport (MCI). The new terminal at MCI features MRG retailers in both concourses, with a wealth of new concepts designed just for Kansas City, Missouri. MRG says that it takes pride […]

New technology to cut turnaround times at Halifax Stanfield

Assaia is confident that the deployment of its turnaround control solution at Halifax Stanfield International Airport will ensure the more efficient use of the Canadian gateway’s existing infrastructure, improve the on-time performance of its airlines and enhance safety. The solution, a combination of Artificial Intelligence and computer vision, will monitor aircraft turnarounds and will also […]

Airports invited to submit entries for annual Technology Innovation Awards

ACI World and Amadeus have today opened submissions for the third edition of the Technology Innovation Awards, putting a spotlight on industry-leading technology initiatives and leadership by airports around the world. Airport members of ACI are invited to submit their candidacy to the ACI World-Amadeus Technology Innovation Awards in one of three categories: Best innovation(s) […]

Frankfurt Airport turns to biometrics to enhance passenger journeys

Passengers will soon be able to travel through Frankfurt Airport from check-in to boarding simply by scanning their faces at biometric touch-points across the gateway. This solution will utilise SITA and NEC technology and is available to all interested airlines at the airport. The implementation will see additional biometric touch-points installed by spring 2023. From […]

Chicago celebrates opening of O’Hare’s expanded and upgraded T5

New ‘smart windows’ have been installed in the recently opened 350,000-square-foot expansion of Chicago O’Hare’s Terminal 5, a major milestone in the $1.3 billion, four-year investment programme to expand and modernise the gateway. The windows, provided by View Inc, use artificial intelligence to optimise the amount of natural light in the terminal while minimising heat […]

JCDecaux extends advertising concession at Singapore Changi

JCDecaux has renewed its advertising concession with Singapore Changi Airport for another seven years, with an option for a further five year extension taking its contract to 2034. As air travel rebounds, JCDecaux believes that the extended partnership will harness growing industry trends to curate brand building media offerings that are data-driven and offer more  […]

New cargo warehouse planned for Erbil International Airport

Global air and travel services provider, dnata, continues to expand at Erbil International Airport (EBL), recently breaking ground on its new, 20,000sqm cargo warehouse. The new facility represents an investment of $14 million and will create up to 50 additional, direct jobs with dnata in Iraq. The foundation stone for the cargo warehouse, which is […]

Airport travellers open to new retail experiences – new research

According to Airport Dimensions, its newly commissioned research has pin-pointed how airports must adapt their retail and experience offerings to appeal to the modern traveller. The data reveals, unsurprisingly, that practical factors make a significant difference when it comes to improving travellers’ passenger experiences. A substantial 80% of those surveyed, for example, cited comfortable seating […]

Kazakhstan’s Aktobe International Airport turns to TAV Technologies

TAV Technologies’ list of customers in Central Asia continues to grow with the announcement that Aktobe International Airport in Kazakhstan has become the latest gateway to use its Common Use Passenger System (CUPPS). The TAV Airports subsidiary, which also counts Almaty and Samarkand airports as customers, is confident that the Kazakh gateway will benefit from […]

Neste and Airbus join forces to advance aviation’s use of 100% SAF

Neste and Airbus have signed an agreement to advance the use of sustainable aviation fuel (SAF) within the aviation sector. Both parties are said to share a vision that SAF is a key solution to helping reduce greenhouse gas emissions of air travel, and today’s announcement aims to accelerate the aviation sector’s transition to SAF. […]

Plaza Premium Group opens new Blush Lounge at Heathrow

London’s Heathrow Airport has a new addition to its hospitality offering today following the opening of the Blush Lounge by the Plaza Premium Group (PPG). Located in Terminal 4, the new lounge can accommodate up to 105 passengers at a time and extends PPG’s sizeable presence at the UK hub. According to PPG, travellers will […]

Geneva Airport enhances operations with new self-service technology

New self-service touchpoints at check-in, bag drop, and security mean that passengers can now breeze through Geneva Airport, according to technology provider, SITA. The new touchpoints, it says, are helping to reduce wait times and provide more flexibility to passengers increasingly seeking digital travel solutions. In addition, SITA notes that passengers and staff will also […]

New outbound baggage handling system for Austin-Bergstrom

Austin-Bergstrom International Airport (AUS) and its construction partners, Whiting-Turner and Siemens Logistics, have celebrated the start of the delivery and installation of the new outbound baggage handling system. After processing outbound passenger bags for over twenty years, the baggage handling system at AUS is being replaced with an upgraded system to meet modern industry standards. […]

Saudi Arabia’s Red Sea airport set to open by end of next year

Red Sea Global (RSG), the developer behind Saudi Arabia’s new Red Sea International Airport and AMAALA resort, has appointed Reem Emirates Saudi to construct the façade and roof shell of the new gateway and its landside facilities. The airport will be managed by daa International, the international subsidiary of Irish airport operator, daa, which last […]

Modalis Infrastructure Partners relaunches airportIR platform

Modalis Infrastructure Partners, a global strategic investment advisory and professional services firm for the airport industry, has redesigned and re-launched its airportIR platform. The company believes that the new-look offers users a more intuitive user experience, enhanced tools for deal tracking, upgraded operator profiles and much more. Modalis’ airportIR is designed to be a trusted […]

Robots at the ready at Belfast International Airport

Belfast International Airport is trialling a robot service technology to enhance colleague and customer experience at the gateway. The trial – the first of its kind in conjunction with SSP UK – sees six service robots deployed later this month at the Sip & Stone Restaurant and Bar. Working with GW Robotics & Stephens Catering, […]

Chicago O’Hare is world’s best connected hub – new OAG data

Leading data platform for the global travel industry, OAG, today released Megahubs 2022, the Top 50 most internationally connected airports in the world. Last updated in 2019, Megahubs provides fresh insight into how ongoing travel disruptions are affecting global connectivity. While London Heathrow (LHR) maintained its first-place ranking among European hubs, its global ranking dropped […]

SITA launches new partnership programme

SITA has announced the launch of a partnership programme aimed at joining hands with key partners as it embarks on what it calls “a new path to growth”. Through the new partner platform, Launchpad, SITA has outlined four key areas where it seeks to build new partnerships: digital identities, advanced analytics and data management, security […]

AeroParker and Omnevo form strategic partnership

Digital solutions providers AeroParker and Omnevo have announced a strategic partnership that they believe will help take “airport digital ancillary revenue to the next level”. The agreement expands the reach of the Omnevo digital platform into car parking, a key ancillary revenue market for almost every airport, enlarging the platform’s capabilities across the spectrum of […]

Sydney Airport unveils new stores in luxury retail precinct

Sydney Airport is reinvigorating its luxury retail precinct with the arrival of the most sought-after fashion brands, affirming the airport’s position on the world stage of luxury. Showcased within a 2,700sqm streetscape, luxury brands including Balenciaga, Bottega Veneta, Burberry, Bvlgari, Hermès, Loewe, Moncler, Prada, Rolex and Saint Laurent are now open at the airport’s T1 […]

New strategic partnership for Arora Engineers

Arora Engineers, one of the largest minority-owned infrastructure services firms in North America, has announced a new partnership with Jacmel Growth Partners. According to ACI World Business Partner, Arora, this strategic partnership will have important implications for the AEC industry. Capital from Jacmel will support Arora as it continues to expand upon its core infrastructure […]

Rome Fiumicino installing new carry-on baggage screening systems

Rome’s Leonardo di Vinci International Airport (Fiumicino) has begun the installation of new carry-on baggage screening systems that it claims will enhance the operational efficiency and effectiveness of its security operations. The airport has opted to instal 30 HI-SCAN 6040 CTiX machines from Smiths Detection, a computed tomography (CT) X-ray scanner that produces high-resolution volumetric […]

ABM expands partnership with Chicago O’Hare

ABM has signed a new five-year contract worth $25 million a year to provide “comprehensive custodial, window cleaning and related hygiene and disposal services” for the airside facilities at Chicago O’Hare’s Terminals 1, 2 and 3. The contract represents a significant expansion of ABM’s current work at O’Hare. The company notes that it “has been […]

Cloud-based technology to enhance passenger experience at YVR

Vancouver International Airport (YVR) has become the latest major gateway to turn to cloud-based technology to enhance the passenger journey.  Its new Amadeus Flow cloud solution supports innovations such as biometrics, contactless services and off-airport check-in and bag drop. In a phased migration, YVR has upgraded its connectivity using multiple high-speed network connections to a […]

Passengers embracing mobile and touchless technologies – new survey

SITA’s 2022 Passenger IT Insights research, published today, highlights pent-up demand for both business and leisure travel emerging from the pandemic, with passengers further embracing mobile and touchless technologies to make the journey as convenient and seamless as possible. The survey reveals an increase in passenger use of mobile devices for booking, on board the airplane, and […]

Heinemann awarded Düsseldorf duty free and travel retail concession

Gebr Heinemann has won the concession to operate the the duty free and travel retail shops at Düsseldorf Airport from January 2023. The licence is for four shops across all three terminals A, B and C, with a total of around 4,000 square metres of shopping area. The product range will include liquor, tobacco, confectionery, […]

TSA to trial new AI-driven accessible screening solution

The Transportation Security Administration (TSA) has selected transport security technologists Pangiam to demonstrate its artificial intelligence (AI)-driven accessible screening solution that is said to have the potential to transform aviation security worldwide. Project DARTMOUTH, the collaboration between Pangiam and Google Cloud, utilises artificial intelligence (AI) and pattern analysis technologies to digest and analyse vast amounts […]

Bechtel to support Tata Projects on construction of Delhi-Noida

Bechtel Engineering and Construction India Private Limited has signed a contract to support Tata Projects in its delivery of Delhi’s new Noida International Airport. Tata Projects’ work includes constructing the terminal, runways and airside infrastructure roads, utilities, landside facilities and other ancillary buildings for an opening capacity of 12 million passengers annually by 2024. Tata […]

New ATC technology aims to reduce delays at Toronto Pearson

NAV CANADA has become the first air navigation service provider (ANSP) in North America to deploy the time-based separation tool, Intelligent Approach. Deployed at Toronto Pearson International Airport, this new technology adds additional tactical capacity across the airport’s five runways and will help reduce delays, fuel burn and CO2 emissions, particularly in high wind conditions. […]

First step for San Antonio’s new terminal approved by City Council

San Antonio International Airport’s new Terminal C is a step closer to reality following the news that Corgan has been approved to provide planning services for the Terminal Development Program and its enabling projects. The international architecture and design firm’s services will lay the groundwork for Terminal C at the Texas gateway. Corgan and its […]

BLOG: Using airport charges as levers for growth, efficiency and sustainability

Airport charges, a much-debated topic between airport and airline industry bodies, have again come to the forefront as the industry rebuilds from the upheaval of the last few years. ACI World strongly advocates for the shift from heavy-handed regulation, arguing that cost-based pricing should be supplemented by responding to market signals and the competitive landscape. […]

New communications solutions for Vietnamese regional airports

Rohde & Schwarz and its local partner have been contracted by the Vietnam Air Traffic Management Corporation (VATM) to equip nine regional towers across the country with new communication systems. It will provide the airports with its R&S Series5200 air traffic control (ATC) radio and CERTIUM VCS-4G, the company’s IP based voice communications system. “Rohde […]

Perth Airport unveils new self-service technology

Perth Airport says that returning passengers will notice ‘some changes’ in its International terminal that it believes will further enhance the passenger experience. “To streamline passenger check-in, an exciting new addition is the conversion of 16 check-in counters at T1 International into automated bag drops and 36 new self-check-in kiosks in what was the queuing […]

Heinemann announces ‘solid turnover’ in 2021 and new mission statement

Travel retail operator, Gebr. Heinemann, enjoyed an upturn in revenues in 2021 despite ongoing travel restrictions in the wake of the global pandemic. In spite of the restrictions, especially in the first half of the year, and the continued absence of Asian travellers, the Hamburg-based operator says that it “achieved solid turnover and focused on […]

New ATC radios for Chinese Taipei airports

The Air Navigation and Weather Services (ANWS) of Chinese Taipei has chosen Rohde & Schwarz to equip the nation’s airports with reliable communications and the highest level of security in case of emergencies. “This contract underscores our commitment to providing uncompromising quality to our customer and partner ANWS,” said Marius Münstermann, Rohde & Schwarz’s vice […]

dnata to provide inflight catering services to easyJet

Global ground services provider, dnata, has been appointed to manage easyJet’s inflight retail services across the airline’s extensive network. The contract marks a significant milestone for dnata’s growing catering and retail business, cementing its position as a leading end-to-end inflight and airport service provider, globally. The partnership will see dnata deliver a tailor-made on-board retail […]

New processing technology for Nepal’s main airports

The Civil Aviation Authority of Nepal has selected Collins Aerospace to provide passenger processing and baggage systems at Nepal’s Tribhuvan (KTM), Gautam Buddha (BWA) and Pokhara (PKR) international airports. According to Collins, its solutions will help the airports ease congestion; enable airlines to accelerate passenger processing and sort, route and handle baggage with higher accuracy; […]

New lounge opens at Zambia’s Kenneth Kuanda International Airport

National Aviation Services (NAS) and NAC2000 Corporation today launched their Pearl Lounge at Kenneth Kaunda International Airport (KKIA) in Lusaka, Zambia. Located in the airport’s new terminal, the lounge is part of Zambia Airports Corporation Limited’s (ZACL) efforts to upgrade international airports in the country. Last June, ZACL awarded a five-year tender to NAS and […]

Using flow analytics to better manage the use and cleaning of restrooms

Never have the restroom habits of travellers been of quite as much interest to airport operators as they have become over the last two years. While airports have always had to maintain high hygiene standards, the pandemic has forced a renewed focus on how high-touch, high-traffic areas are used, cleaned, and sanitised. Previously, for example, […]

Melbourne Airport unveils new pop-up gin shop

Lagardère Travel Retail has joined forces with Four Pillars to bring a pop-up gin shop to Terminal 1 at Melbourne Airport. Open now, the one-stop gin shop offers a selection of Four Pillars gins, including core and limited releases. A select range of ‘Made from Gin’ products is also available to purchase, including Breakfast Negroni, […]

Customer pays €488,000 for bottle of whisky at Istanbul Airport

A rare bottle of whisky on offer at a duty free store in Istanbul Airport has been sold for an incredible €488,000. Described as an extremely limited Yamazaki 55 year old whisky, it had been on sale at one of Unifree Duty Free’s outlets at the airport since December 2021. Due to the exceptionally limited […]

Automation, sustainability and digital health focus areas of airport IT investment

Passenger traffic and revenues may still be way down on pre-COVID levels, but airports and airlines continue to invest in new technology, according to SITA’s 2021 Air Transport IT Insights, published today. While IT budgets have stayed largely flat in 2021, the survey suggests that airport and airline CIOs are betting on technology to support […]

Foreign exchange giant Travelex launches operations at London Stansted

Travelex has launched a full range of foreign exchange bureaux and ATM services at London Stansted Airport, the UK’s fourth largest airport. The launch of services at London Stansted, which handled more than 28 million passengers in 2019, means Travelex now operates at all three Manchester Airports Group (MAG) airports having recently re-won and started […]

Zanzibar airport appoints new F&B and duty free master concessionaire

Abeid Amani Karume International Airport in Zanzibar has appointed Maritime and Mercantile International (MMI) and Emirates Leisure Retail (ELR) as the master concessionaire for all F&B, duty free and commercial outlets in its newly-built Terminal 3. MMI and ELR note that they are joining forces to “create and deliver a world-class, next-generation customer experience at […]

Bengaluru Kempegowda unveils new fire rescue vehicle simulator

Bengaluru’s Kempegowda International Airport (BLR) has become the first gateway in South Asia to commission a Rosenbauer Tactical Simulator, an addition it says further strengthens its firefighting capabilities. With this simulator, firefighters can train in a realistic environment, master the tactical use of Rosenbauer Panther crash fire tenders (CFTs) as well as operate High Reach […]

Larnaca Airport unveils unique new destination store

Airport retail design specialist The Design Solution (TDS) has helped develop Kypriaka, a vibrant new destination store at Larnaca Airport, in partnership with Aer Rianta (ARI) and airport operator Hermes. Hermes and retailer ARI appointed TDS to develop the terminal’s commercial planning and passenger flow strategies and also design the locally-themed new centrepiece of the […]

New detection technology to help fight against wildlife trafficking

Smiths Detection has collaborated with Microsoft and Heathrow in the development of what is being described as the first of its kind multi-species AI model designed to uncover illegally trafficked wildlife concealed in baggage and air cargo. It is claimed that initial testing of the algorithm at Heathrow has shown a success rate of over […]

Passenger flow technology to enhance security operations at London Gatwick

London Gatwick Airport has selected Veovo’s Passenger Predictability solution to optimise security operations and improve passenger flow. According to the technology company, the partnership will allow the airport to efficiently handle increasing passenger numbers and build back better for a more sustainable, passenger-centred travel experience. Veovo’s AI-powered technology gives Gatwick real-time awareness of people’s movement […]

SITA to make its Digital Travel Declaration solution free to governments

SITA today announced that it is to make its Digital Travel Declaration solution – which allows passengers to share required travel and health documentation with governments ahead of travel – available to governments free of charge globally. It claims that the move is aimed at addressing the global challenge of submitting and verifying health documentation […]

Global travel retailer Dufry extends its Cambodia duty-free concession

Dufry has extended its duty-free concession at Cambodia’s three international airports in Phnom Penh, Siem Reap and Sihanoukville or five and a half years. The airports handled a total of 11.6 million international travellers in 2019, although these kind of figures are not expected to return for a while as COVID continues to restrict global […]

First Natoo healthy food outlet opens at Frankfurt Airport

Lagardère Travel Retail partnership has opened its first Natoo hybrid store, which serves as a restaurant and health food shop, at Frankfurt Airport. The outlet, located in Terminal 1A (airside) at the German gateway, has opened in partnership with airport operator, Fraport, and will followed by second store next month. Natoo’s tagline is ‘Healthy all […]

Airport IT provider SITA becomes CarbonNeutral company

IT provider, SITA, is now officially a CarbonNeutral certified company after achieving the accolade for its sustainability efforts. It says that the milestone – realised a full year ahead of its original target of 2022 – resulted from decisive actions to significantly reduce emissions associated with its business operations in 2020. SITA has reduced its […]

Whataburger to open outlet at San Antonio International Airport

San Antonio based fast food operator, Whataburger, will join the list of F&B providers at San Antonio International Airport (SAT) when it opens an outlet at the Texas gateway early next year. Opened by F&B concessionaire, Paradies Lagardère, Whataburger’s outlet will be located in Terminal A’s foodcourt and will feature a custom art wall to […]

New speciality retail shops open at Washington National Airport

Marshall Retail Group has unveiled its newest airport retail concept, Capitol File News, and a newly-added InMotion location are now open inside Ronald Reagan Washington National Airport (DCA). The newest openings inside DCA mark the retail group’s largest collection of stores as a family of brands under the WH Smith umbrella. According to the Marshall […]

Lima’s pioneering new duty free agreement

Lima’s Jorge Chávez International Airport will soon have a new duty free partner in Lagardère Travel Retail after the two signed off on a pioneering profit-share agreement in Paris yesterday. Global airport operator, Fraport, is responsible for operating and developing the Peruvian gateway through subsidiary, Lima Airport Partners (LAP). Both LAP and Lagardère Travel Retail […]

New tool to help airports as they gear up for expected rise in traffic

ACI World today released a new tool to assist airports in planning for the return of passengers to their terminals as hopes grow that aviation’s recovery from COVID will gain momentum in the second half of the year. The new Static Capacity Tool – developed by ACI World Business Partner (WBP), Redwater Consulting Group – […]

New biometric solutions introduced at Tokyo Haneda

Collins Aerospace has completed deployment of its ARINC SelfPass biometrics solution at Tokyo Haneda, one of the busiest airports in Asia-Pacific. The technology will help streamline passenger journeys through Haneda by reducing the need for physical interaction with staff and bottlenecks at multiple passenger touchpoints. “Our ‘Face Express’ system will allow passengers to efficiently proceed […]

Munich Airport subsidiary enhances its global ORAT offering

Munich Airport subsidiary, Munich Airport International (MAI), is to partner with Atlanta-based Citiri to offer digital operational readiness and airport transfer (ORAT) services to airport operators and infrastructure developers across the globe. MAI claims that by combining its knowhow and experience of helping airports open new facilities with Citiri’s ORAT management platform software, the partners […]

New luxury fashion outlets open at Shenzhen Bao’an International Airport

Lagardère Travel Retail has completed the renovation of the luxury fashion & accessories offer in the domestic terminal of Shenzhen Bao’an International Airport. It is confident that the upgrade, which includes the opening of 18 boutiques showcasing many of the world’s most coveted luxury brands in China, will “elevate the travel retail experience at one […]

Airport Dimensions and Swissport acquires No1 Lounges

Lounge operator Airport Dimensions has acquired the No1 Lounges business through joint venture SwissportALD. The acquisition will see Airport Dimensions and Swissport operate nine No1 lounge portfolio spaces at London Heathrow, London Gatwick, and Birmingham airports in the UK. As part of the acquisition, Airport Dimensions and Swissport will be taking on the iconic No1 […]

Tokyo Narita deploys new customer feedback technology

Customer feedback provider, HappyOrNot, has installed its smiley push button machines at Tokyo’s Narita International Airport ahead of the city hosting the Summer Olympics. Using HappyOrNot’s Smiley Terminal push-button type terminals, Narita International Airport (NRT) will collect substantial amounts of customer feedback, enabling it to monitor their passenger’s security experience at 23 checkpoints across the […]

Star Alliance airlines step up biometric identity programmes

Frequent flyers on Star Alliance member airlines will soon be able to use their biometric identity across any participating airline at any participating airport following a new agreement between the world’s largest airline alliance, NEC Corporation and SITA. The agreement announced today is aimed at accelerating the availability of biometric self-service touchpoints across Star Alliance’s […]

Travel retailer Gebr Heinemann ready to come back stronger

Travel retail operator, Gebr Heinemann, has revealed that it is gearing up for aviation’s recovery and is in a good place to resume where it left off before the global pandemic, despite a 67% drop in revenues in 2020. “We firmly believe in the travel market and are setting our organisation up for the restart, […]

New communications technology for Colombia’s ATC towers

The Civil Aviation Authority of Colombia (Aerocivil) is to install Rohde & Schwarz’s IP based voice communications system (VCS), CERTIUM, systems at 36 airports across the country. The VCS technology will complement the over 1,000 CERTIUM air traffic control (ATC) radios Rohde & Schwarz has aleady installed in more than 80 Colombian airports. CERTIUM VCS will be deployed in six main […]

New digital services and revenue management system for London Luton

London Luton Airport (LLA) has announced the adoption of a number of new digital services to improve the passenger experience as well as the introduction of new software designed to automate the billing of the airport’s aeronautical revenues. The new digital services include the introduction of unlimited 10mb/s Wi-Fi across the terminal building, the creation of […]

Sihl Group and eezeetags announce self-service check-in partnership

As Europe’s airline industry gear up for the resumption of international travel this summer, the Sihl Group and eezeetags BV have announced that they are working together to help expedite self-service check-in at airports. The two companies have developed a concept for this market that is based on PRESSURETAC – the market leading, patented product […]

New retail outlets open at Baltimore/Washington

The retail mix at Baltimore/Washington International Thurgood Mrshall Airport (BWI) has been enhanced with the opening of two new outlets operated by the Marshall Retail Group (MRG). MRG, a WHSmith company, believes that the new additions – District Market and America! – in Concourse D will appeal to passengers as both provide a little slice […]

New technology to help CVG enhance airport experience

Cincinnati/Northern Kentucky International Airport (CVG) is to adopt Veovo’s airport-wide flow management technology to obtain a greater understanding of passenger movement beyond the security checkpoint and into other areas of the terminal and concourses. Specifically, the airport will be able to see how travellers, processes and airlines interact and interconnect. “Providing memorable and predictable journeys, from […]

Auto Bag Drop available at Pristina International Airport

Kosovo’s Pristina International Airport – Adem Jashari  has enhanced its self check-in options for passengers by rolling out Auto Bag Drop (ABD) units across its terminal. The new additions – 10 ABD units from ICM Airport Technics, an Amadeus company – are part of the latest technology upgrade by Limak Kosovo International Airport JSC, which […]

Cambodia’s airports turn to the cloud platform for passenger services

Amadeus has signed a new long-term partnership with Cambodia Airports to provide it with a cloud platform that it believes will make it easier for the operator to realise its strategic vision. The IT giant is confident that the introduction of it fully integrated cloud platform for airport passenger services at Phnom Penh, Siem Reap […]

Uber Eats comes to Toronto Pearson’s Terminals 1 and 3

Uber Eats is now available from a variety of HMSHost-operated restaurants across Terminals 1 and 3 at Toronto Pearson International Airport. According to the Greater Toronto Airports Authority (GTAA), the “innovative partnership” offers convenience and contactless ordering for consumers, while also providing additional revenue for on-site restaurants. It is also believed to make Pearson the […]

Amadeus strengthens ties with Dubai based dnata

Amadeus has announced that it is to work even closer with ground handler and air service provider, dnata, in support of its drive for “greater standardisation” of the systems used across its global operations. As a result, Amadeus will continue to power dnata’s innovative centralised load control service for airlines at Dubai International Airport (SXB) […]

Finland’s airports to embrace cloud technology

Helsinki and ten other Finavia operated airports in Finland are set to embrace cloud technology in a pioneering move to combat COVID-19 disruption and better equip them for future growth. According to IT partner, Amadeus, cloud solutions will help deliver an exceptional check-in and boarding experience at Finland’s gateways and accelerate innovations like contactless payment […]

Survey shows that airports continue to invest in IT solutions

Airports are accelerating their investment in technology to aid the aviation industry’s recovery from the COVID-19 pandemic, according to a new report issued today by ACI World. Based on the findings of a survey by IT provider SITA, airports have been agile in adapting to the changing health and safety requirements, focusing on automated and […]

Entries sought for airport of 2100 design competition

Fentress Architects has announced that the 2021 Fentress Global Challenge (FGC), its annual competition to design the airport of the future is open for entries. Now in its eighth year, the international design competition challenges students to envisage a forward-thinking concept for an airport of the future, and in turn, stimulate innovative design in terminal […]

New security checkpoints at Charlotte Douglas International Airport

The new security checkpoints at Charlotte Douglas International Airport feature Vanderlande’s automated screening lanes. As part of a $600 million terminal expansion project, the North Carolina gateway decided to consolidate its five security checkpoints into three high-efficiency checkpoints, all equipped with Automated Screening Lanes (ASLs) to increase throughput and enhance security. Vanderlande was selected through […]

Major upgrades planned for Mexico’s gateway to Guadalajara

Mexican airport operator, Grupo Aeroportuario del Pacifico (GAP), is to invest more than $500 million on upgrading Guadalajara’s Miguel Hidalgo y Costilla International Airport. The plan includes an additional runway and new terminal building as well as, in the short/mid-term, a radical new $302 million redesign of the commercial space in the existing building. The […]

Lagardère Travel Retail wins Tanzanian duty free concession

Lagardère Travel Retail is set to expand its footprint in Africa after being awarded the concession to operate two duty free stores in the new terminal at Tanzania’s Julius Nyerere International Airport. It and local partner, Bevco Limited, will build and operate the outlets in the brand new Terminal 3 at the gateway to capital […]

Grand Cayman’s airfield upgrade completed

Work has been completed on the reconstruction and expansion of the airside infrastructure at Owen Roberts International Airport on Grand Cayman in the Cayman Islands. According to the Stantec led design team, the major airfield upgrades are set to increase safety and efficiency at the island’s “most vital piece of infrastructure” as it serves as […]

Purpose built dnata cargo complex opens at Manchester Airport

Global ground handler and air services provider, dnata, has opened a new state-of-the-art cargo complex at Manchester Airport in the UK. The new £30 million dnata City North facility covers 150,000 sqft and will allow the company to significantly expand and consolidate its Manchester operations. Well-situated for ease of airfield access, the purpose-built on-airport facility […]

Norway’s airports invest in customer satisfaction technology

Eight of Norway’s biggest airports will soon boast new customer experience feedback technology provided by HappyorNot. Its  Smiley Touch touchscreen terminals will help airport operator, Avinor, collect customer feedback at security checkpoints at the gateways, which include Oslo, Bergen and Stavanger. According to HappyorNot, with this in-moment, actionable customer experience feedback data, “Avinor’s management and […]

Nashville’s new Concourse D achieves LEED Silver certification

Nashville International Airport’s new Concourse D has achieved LEED Silver certification, which Fentress Architects notes highlights the project’s sustainable, wellness-oriented design and construction process. This distinction makes Concourse D one of only five newly constructed airport facilities in the United States, and one of nine airport facilities worldwide, to earn LEED Silver under the US […]

Major new Istanbul concession for Plaza Premium Group

Istanbul’s Sabiha Gökçen International Airport (SAW) will hand over the operation of its lounges, fast track and meet and assist services to Plaza Premium Group on January 1, 2021. Under the terms of the concession, Plaza Premium Group has agreed to invest in a series of enhancements and service and facility upgrades at the airport […]

Etihad trialling facial biometric check-in for cabin crew

Etihad Airways is trialling the the use of facial biometrics to check in cabin crew at its Crew Briefing Centre at Abu Dhabi International Airport. The trial will use facial recognition technology provided by SITA to identify and authenticate crew members, allowing them to complete check-in procedures and mandatory pre-flight safety and security questions digitally […]

Lagardère Travel Retail opens eight new luxury outlets in China

Lagardère Travel Retail has opened eight Luxury Beauty & Fashion stores in China’s Shanghai Hongqiao and Shenzhen Bao’an airports. In Shanghai Hongqiao Airport, Terminal T2, Lagardère Travel Retail has opened six stores: Chanel Beauty and Accessories; Parfums Christian Diorl Givenchy; Shiseido; Gucci Watches & Jewelry;  and Sandro. In Shenzhen Bao’an, Terminal T3, Lagardère Travel Retail […]

Expanding AOE launches new digital platform aimed at airlines

Digital solutions provider, AOE, has announced the launch of a new e-commerce model for airlines ahead of its planned acquisition of onboard sales and supply chain specialist SHIFTEO. The agreement includes SHIFTEO’s In-flight ePOS, Supply Chain Management and Back Office for Catering Management solutions. According to AOE, the enhanced capabilities of its new integrated platform […]

The Green Gateway wins Fentress Architects’ global design competition

The votes are in and The Green Gateway – a zero-emission, highly sustainable multimodal hub – has been named as the winner of the 2020 version of the Fentress Global Challenge (FGC) design competition. Launched by Fentress Architects in 2011, the annual global student design competition represents a key part of the firm’s commitment to advancing […]

Qatar’s Hamad International Airport trialling pioneering new touchless technology

Doha’s Hamad International Airport is trialling new check-in kiosks that use infra-red technology to detect passengers’ fingerprints and therefore eliminate the need for them to touch any screens. The kiosks, which utilise happyhover and SITA Mobile Solution technology, are being trialled for contactless self-check-in and baggage drop. The introduction of these advanced smart solutions is […]

Unique new retail outlet opens at LaGuardia’s Terminal B

Marshall Retail Group (MRG), a WHSmith Group company, has opened its newest airport store in Terminal at New York LaGuardia (LGA). Called the DEAN inside LaGuardia Airport (LGA), the 5,000-square-foot retail space is said to be specifically designed to “the needs of the modern LGA passenger”. According to MRG, it offers a one-of-a-kind shopping experience, […]

Stuttgart Airport embraces cloud technology

Stuttgart becomes the first airport in Germany to embrace Amadeus’ cloud computing technology for passenger services. More than 200 check-in counters and gates, as well as 30 self-service kiosks have transitioned to to the new technology, which Amadeus says ensures a smoother check-in experience. Thanks to this technology, the migration was handled largely remotely, with […]

BLOG: Pandemic sets the state for AI take-off at airports

Since the arrival of COVID-19, industry commentators have shared a common theme – businesses need to be more tech-smart and flexible, to face the challenging times ahead. For airports, this is nothing new. The digitisation of operations has long been on the radar for all but the smallest. Artificial Intelligence (AI) has often been advertised […]

Global design competition offers glimpse of the airport of the future

It is time to take a look at the possible airports of tomorrow courtesy of Fentress Architects’ 2020 Fentress Global Challenge (FGC). Fentress today announced the 22 entries that have been shortlisted in its annual airport design competition, which this year garnered more than 100 entries from students in over 15 countries. This year’s competition […]

Egis to assist in upgrade of Riyadh’s King Khalid International Airport

Egis and local subsidiary, Projacs, has signed a contract to deliver project management consultancy services for airside projects at Riyadh’s King Khalid International Airport (KKIA). KKIA is managed and operated by Riyadh Airports, which is currently working on upgrading the airside infrastructure at Saudi Arabia’s capital city airport, adding new services and facilities that it […]

MIA passengers can now access checkpoint wait times online

Miami International Airport (MIA) today unveiled a new online service designed to help passengers beat checkpoint queues and better manage their journeys through its facilities. According to the Florida gateway, its passengers now have a personal travel assistant available around the clock, ready to tell them the fastest checkpoint for their flight and how to […]

Biometric technology ensures contactless journeys possible at Beijing Capital

New biometric technology can ensure a completely contactless experience for passengers passing through Beijing Capital International Airport. The human-free journey is possible as the airport has completely automated the entire passenger journey using SITA technology – from check-in and bag drop through to immigration, security, and finally boarding. As a result, passengers only need to […]

Ten ways APIs can revolutionise aviation post-coronavirus

One of the most exciting sources of growth in the travel industry today is the increased use of travel Application Programming Interface (API). 

APIs enable business agility and inter-connectedness and are integral to improving customer experiences as well as internal operations. However, according to Mohamed Amin, head of data and APIs at SITA, the aviation […]

Salt Lake City opens new Central Receiving and Distribution Centre

Salt Lake City International Airport (SLC) has opened a new $5.6 million Central Receiving and Distribution Center (CRDC) to improve the security screening – and enhance the health and safety – of all goods entering the airport. Operated by Bradford Airport Logistics, the new 22,000sqft facility will receive goods for delivery to the existing airport […]

WFS rewarded for Brussels Airport investments with new contracts

Worldwide Flight Services’ (WFS) investment in state-of-the-art facilities as part of its long-term commitment to Brussels Airport has earned it a new five-year contract with Air France KLM Martinair Cargo. Under the terms of the agreement, which commences this month, WFS will provide a total handling solution including cargo, mail and truck handling, and services […]

New automated gates open at Kansai International Airport

Kansai International Airport in Japan has become the latest gateway to introduce e-gates supplied by Vision-Box. The Osaka located airport has opened five banks of 12 pre-security gates (GT11) at Terminal 1 as it strives to ensure a ‘Fast Travel’ experience for passengers. By automating the boarding pass confirmation procedure at the departure gate, the self-scan […]

New body-scanner security equipment for Canberra Airport

Canberra Airport has installed a new security screening system with technology from Smiths Detection to further improve the screening of passengers and their carry-on luggage. Head of aviation, Michael Thomson, notes that the new machines will provide even better screening of passengers and safer flying at his gateway. “Canberra Airport is open for business with […]

WBP News

We shine the spotlight on a handful of initiatives designed to help airports safely resume operations after the global COVID-19 lockdown ends and air travel is back on the agenda. Boosting airport operations Amorph Systems and VANTIQ have announced a strategic partnership to create a new application that will help airports worldwide address real-time operational […]

NEC and SITA join forces to develop secure walk-through airport solutions

NEC Corporation and SITA have agreed to form a global partnership to develop market-leading solutions to make the dream of a secure walk-through travel experience at airports a reality. The partnership comes as airports and airlines increasingly look to low-touch and automated passenger processing in order to comply with new hygiene requirements following the global […]

Plaza Premium Group lounges begin to re-open across the globe

Plaza Premium Lounge has announced that it has begun to resume operations across the globe with its facilities in Hong Kong, Macau, Taipei, Jakarta, Kuala Lumpur, Kota Kinabalu, Langkawi, Abu Dhabi, Hyderabad and Vancouver among the first to reopen. Between them they serve over 100 airlines, which include American Airlines, Air China, British Airways, Cathay […]

Nashville’s new Concourse D to open for business

Nashville International Airport’s new Concourse D will handle its first flights today, with Southwest Airlines operating the first services from the six new gates at the complex. “On behalf of the Board of Commissioners and everyone associated with Nashville International Airport [BNA], I wish to express our excitement with this excellent addition to our airport […]

New chief commercial officer for duty free operator Gebr Heinemann

Duty free operator Gebr Heinemann has announced that chief commercial officer, Kay Spanger, is retiring after more than 40 years with the Hamburg-based company. Spanger, who will work as an advisor to the company from September until the end of the year, is to be replaced on the Executive Board of Gebr Heinemann by Dr […]

Touchless travel coming to Norway this summer

Norwegian airport operator, Avinor, is rolling out an ambitious end-to-end touchless travel programme to tackle the impact of COVID-19 and help restore traveller confidence ahead of Norway’s summer season. Passengers travelling from any of Avinor’s airports can soon begin to check-in, drop their bags, pass through security, and board the aircraft without interpersonal contact, or […]

Belgrade to utilise Amadeus technology to enhance operational efficiency

Belgrade’s Nikola Tesla Airport has turned to Amadeus to transform check-in and flight management operations with the deployment of its Altéa Departure Control for Ground Handlers solution. According to Amadeus, the solution paves the way for new services to provide passengers with a tailored experience, key to restoring traveller confidence in today’s changed travel environment. […]

BLOG: Air travel volatility – three ways airports can beat the uncertainty

Despite IATA’s warning that passenger demand will not fully recover until 2024, flight data consolidator OAG is reporting green shoots of recovery, writes Veovo’s marketing manager, Siobhan Boyle. Travel lockdowns are easing in many regions, with over sixty airlines relaunching services in June. As air traffic ramps up, airports face daunting capacity planning challenges. Pre […]

The latest news from ACI’s World Business Partners

Six of the best Plaza Premium Group now boasts six Plaza Premium Lounges in the Middle East following the opening of a new 1,260sqm facility in Dubai International Airport’s Terminal 3. “Dubai International connects travellers to more than 220 destinations across the globe including the US and Canada, Hong Kong, Malaysia, Singapore, India, Taiwan, Europe […]

Lagardère Travel Retail re-opens outlets in Australia and New Zealand

Lagardère Travel Retail Pacific has begun to re-open some of its stores across the region, starting with a handful of outlets in the domestic terminals at Auckland, Brisbane, Christchurch, Perth and Melbourne this week. According to the travel retailer, the small selection of stores will be used as test cases with restricted trading hours, with […]

Jacobs Engineering awarded new FAA contract

The FAA has awarded Jacobs Engineering Group an architect and engineering design services contract to help it modernise and sustain more than 13,000 facilities that support US’s National Air Space (NAS). The FAA estimates the nationwide, indefinite delivery, indefinite quantity (IDIQ) to be worth around $166 million over the next nine years. “We’ve stood firmly […]

BLOG: The dawn of open architecture

Open architecture, often referred to as ‘open interfaces’ or ‘open platform’, is an emerging trend in the aviation industry, writes Smiths Detection’s global aviation director, Richard Thompson. Open architecture supports the interfacing of equipment, software and algorithms from multiple suppliers to deliver a single integrated solution. For aviation security systems, open architecture can be applied […]

New ultraviolet (UVC) light kits unveiled by Smiths Detection

Smiths Detection has announced the launch of its new ultraviolet (UVC) light kits, which it states are capable of destroying up to 99.9% of microorganisms present on baggage trays at the security checkpoint. It notes that demonstrating heightened hygiene standards will be important as airports seek to restore the confidence of travellers and staff during […]

BLOG: Airport terminals in a post COVID-19 world

Cast your mind back to February and a typical busy airport scene – the packed check-ins; passengers sitting shoulder-to-shoulder at gate lounges; jostling crowds at baggage carousels; hugs and handshakes at arrival halls. So much has changed in such a short time. With the rapid spread of COVID-19, airport terminals have gone from bustling hubs […]

Australia’s Avalon Airport installs pioneering touchless technology

Avalon Airport is set to become the first gateway in Australia to introduce touchless, self-service technology for passengers. The airport – located between the cities of Melbourne and Geelong – states that the pioneering initiative, courtesy of its partnership with Elenium Automation will ensure both world-class safety and a top passenger experience when the airport […]

Leidos acquires security detection wing of L3Harris Technologies

Leidos has completed the $1 billion acquisition of L3Harris Technologies’ Security Detection and Automation businesses. The acquired businesses provide airport and critical infrastructure screening products, automated tray return systems and other industrial automation products. They will operate within the Leidos Civil Group, led by president, Jim Moos. Combined with Leidos’ existing cargo and baggage screening […]

Vanderlande secures 10-year baggage partnership deal with Heathrow

The contract is in the bag – Vanderlande has been formally selected as Heathrow Airport’s strategic baggage partner for the next ten years. The recently signed ‘pan-airport’ agreement, will encompass the design, build, operate and maintain programmes across the Terminals, as well as the baggage control room operations. The partnership will see both organisations further […]

Flood warning!

NACO’s Vivek Sindhamani and Peter Vorage discuss the growing threat of flooding to airports and how some major hubs are planning ahead to increase their resilience to rising water levels. During the past five years, over twenty major, and many more small-island airports, have flooded due to extreme rainfall events or storm surges in combination […]

Beijing Capital to revamp Terminal 3’s retail offerings

Beijing Capital International Airport has appointed a UK based airport design consultancy to help it redevelop the commercial planning and design of the international departure lounge in Terminal 3. The world’s biggest terminal building when it opened in 2008, Terminal 3 – known locally as the Dragon terminal –  has arguably been an iconic symbol of […]

The latest news from ACI’s World Business Partners

Heinemann extends Sydney concession Heinemann Australia has celebrated five years at Sydney Airport by extending its duty free concession at the gateway until 2029. The news is a major coup for the company, which has operated a Heinemann Tax & Duty Free store at the airport since 2015. “I’m delighted that we have attained this […]

New CEO to lead ADB SAFEGATE on next step of journey

Laurent Dubois has been appointed CEO of Intelligent integration solutions provider, ADB SAFEGATE. The company admits that he joins it “at a time of unprecedented challenges for all organisations connected with air travel”. But it adds that the likely impact of the COVID-19 pandemic makes it more important than ever for ADB SAFEGATE to move […]

WORLD BUSINESS PARTNERS

The latest global news from ACI’s World Business Partners. MAI and ADB SAFEGATE The international business arm of Munich Airport – Munich Airport International (MAI) – has signed a co-operation agreement with ADB SAFEGATE. The collaboration combines MAI’s worldwide expertise in airport development, management and operations with ADB SAFEGATE’s global presence and insight into airfield, […]

WORLD BUSINESS PARTNERS

The latest global news from ACI’s World Business Partners. New F&B outlets open at Singapore Changi Asian high street favourite, Tai Cheong Bakery, and Archipelago Craft Brew are the latest new additions to Singapore Changi’s F&B offering. Introduced in partnership with the SSP Group and located landside in Terminal 3, Tai Cheong Bakery is one […]

WORLD BUSINESS PARTNERS

The latest global news from ACI’s World Business Partners. Pizza, anyone? Lightening fast pizza operator, Blaze Pizza, has opened an outlet at John Wayne Airport’s Terminal B/C courtesy of a new partnership between global restaurateur, HMSHost, and partner S&C Robinson Enterprise. The Californian gateway notes that the addition of Blaze Pizza expands the dining options […]

WORLD BUSINESS PARTNERS

The latest global news from ACI’s World Business Partners. Amadeus completes acquisition of ICM Amadeus has completed the acquisition of ICM Airport Technics (ICM), a global leader in passenger automation and self-service bag drop solutions for airports and airlines, for an undisclosed sum. Thanks to this deal, Amadeus is now able to design, configure, implement, […]

ACI’S WORLD BUSINESS PARTNER NEWS

The latest news from ACI’s World Business Partners Dublin Airport’s asset tracker courtesy of Esri Ireland Dublin Airport has created an airport geographic information systems app to track its assets in real time. The app was designed using geographic information systems (GIS) technology from software partner, Esri Ireland, which was customised to track and monitor the […]

ACI’S WORLD BUSINESS PARTNER NEWS

The latest news from ACI’s World Business Partners The punctuality league OAG senior analyst, John Grant, explains why the on-time performance of airlines matters to airports. Being punctual means different things in different cultures. In some, being 15 minutes late is perfectly acceptable and isn’t something to be punished for. Whilst in others, being late for […]

AIRPORT WORLD 2019, ISSUE 01

VIEW THE ISSUE HERE In the spotlight: Investing in airports Airport report: Hong Kong Special report: The digital marketplace Plus: Route development & Autonomous vehicles Editor, Joe Bates, reflects on the investor appeal of the world’s gateways in this ‘Investing in airports’ themed first issue of 2019. Time to invest One of the first articles I was asked to […]

ACI’S WORLD BUSINESS PARTNER NEWS

The latest news from ACI’s World Business Partners Big and clever Hamad International Airport (HIA) has announced the successful completion of the first major phase of its Smart Airport programme, which will enable Qatar Airways to process more than 25% of its passengers using self-service check-in and bag-drop facilities. In partnership with SITA and CCM, the […]