Airports across the US are making big changes to handle growing congestion at the kerb with Boston Logan becoming the latest gateway to relocate Lyft and Uber drivers from roads around the terminals to a parking garage, writes Justin Rees. It joins the likes of Los Angeles International Airport (LAX) and San Francisco Interrnational Airport […]

Ottawa International Airport marked International Day of Persons with Disabilities by announcing that it has received an Accessibility Certified Gold rating under the Rick Hansen Foundation Accessibility Certification (RHFAC) programme. RHFAC is the first programme to rate meaningful access, based upon the holistic user experience of people with varying disabilities affecting their mobility, vision and hearing. The […]

Perth Airport is turning to technology to help it enhance the passenger experience and better equip it to handle traffic growth. The gateway is committed to an extensive upgrade of its passenger handling systems, underpinned by a fully integrated suite of solutions from Amadeus and subsidiary, ICM Technics. The extensive agreement sees Perth build on […]

Following the launch of the impressive new Ever Rich retail space at Taoyuan International Airport, The Design Solution’s Nick Taylor explains how commercial planning and design are driving the new customer experience and creating a unique sense of Taiwan across the radically updated main store. Working in close co-operation with the airport’s operator, Taoyuan International […]

Van Don International Airport in northeast Vietnam has been named ‘World’s Leading New Airport 2019’ at the 26th annual World Travel Awards (WTA). This is only the second year WTA has presented an award for this category, which assesses a new airport’s performance based on the overall design, service quality and passengers’ satisfaction, and how the complete […]

Rafael Echevarne, the current CEO of Sangster International Airport in Jamaica, will be the new director general of ACI-LAC. He is to replace Javier Martinez, who has successfully led the organisation since 2010, on February 1, 2020. Echevarne is, of course, no stranger to ACI having worked as the economics director of ACI World before […]

Airlines and airports in China are embracing artificial intelligence and automation to provide the hyper-personalised self-service experience their passengers are demanding, a new report reveals. According to the SITA 2019 China IT Insights, shared today, China’s airlines and airports are using these technologies to expand mobile services and automating the journey with self-service every step […]

Greater Toronto Airports Authority (GTAA) has pulled off a major coup by agreeing a deal with Los Angeles World Airports (LAWA) CEO, Deborah Flint, to become its president and CEO from April 2020. Flint, who has served LAWA and overseen the growth and development of Los Angeles International Airport for the last four years, will […]

APT Pranoto Airport is set to become Indonesia’s first gateway to utilise solar powered energy after signing a deal to have photovoltaic panels installed on rooftops across the airport site. The airport, located in Samarinda, capital of East Kalimantan province, will work with Total Solar Distributed Generation on the project. According to Total Solar DG, the 600 kilowatts-peak (kWp) […]

Vancouver Airport Authority has begun the search for a new president and CEO following the announcement that Craig Richmond is to retire in June, 2020, after seven years in the role. “Craig has led YVR through a period of unprecedented growth all while ensuring that we delivered on our mandate, as a not-for-profit community-based organization, […]

Christchurch Airport’s new NZ$80 million Novotel hotel officially welcomed its first guests last night with a special charity event. The 4.5 star hotel opens to the public today, but more than 100 people enjoyed a sneak preview of the hotel on Sunday night, as part of a charity fundraiser for Christchurch teenager, Maddie Collins, who […]