Plans for a brand-new contingency control tower at Heathrow have been agreed, with NATS contracted to deliver the installation and transition of the new operations room. Work on the new Virtual Contingency Facility (VCF), which is due to be operational in 2025, has already commenced. It will replace the existing backup ‘tower’ and represents a […]
Greater Toronto Airports Authority (GTAA) president and CEO, Deborah Flint, has provided an update on Toronto Pearson International Airport’s mid-summer performance. Since last summer, Toronto Pearson has tangibly improved passenger experience across its operations, implemented digital innovations and bolstered staffing. These advancements, she says, have expedited check-in and boarding processes, reduced wait times and upgraded […]
Dubai International Airport (DXB) has received an accreditation from ACI World under its Accessibility Enhancement Accreditation Programme, a first-of-its-kind initiative that recognises global airports’ commitment to accessible travel operations. The certification acknowledges DXB’s ongoing prioritisation of a safe and inclusive airport experience for passengers with both physical and hidden disabilities. This aligns with the 2019 […]
Atkins, working with IATA, has created a suite of innovative digital tools for airports that it claims will, for the first time, allow operators to estimate the embodied carbon associated with the construction of terminal buildings and aviation assets. According to the creators, the digital toolkit will enable airports to better understand and mitigate the […]
Ensuring that Milan Bergamo Airport is able to meet future demand is why it continues to invest in upgrading its facilities, according to operator, SACBO. The Italian gateway reports that it recently handled 54,571 passengers in just one day, a record for the Italian airport, and SACBO insists that its ongoing development programme is an […]
Dr Richard Plenty and Terri Morrissey consider the pros and cons of adopting a systematic data-based approach to decision-making in the workplace. The Nobel prize winning psychologist Daniel Kahneman in his book ‘Thinking Fast and Slow’ describes two human systems for decision making: fast, intuitive thinking and slow, rational thinking. Both types of thinking are […]
San Diego International Airport’s new Terminal 1 will feature restaurants and shops that look, feel, and taste like San Diego, according to the San Diego County Regional Airport Authority Board. The Board has approved the final group of New T1 concessions leases for restaurants and retail shops that offer a mix of local, regional, and […]
We report on the latest news, views and developments from ACI World, ACI Asia-Pacific and ACI EUROPE. ACI World news: New Sustainability Expansion Plan for Montréal ACI World has partnered with the Canadian Government, Government of Québec and City of Montréal on a new Sustainability Expansion Plan for Montréal, which will be funded by Montréal […]
The Port Authority of New York and New Jersey (PANYNJ) today announced a $125 million commercial redevelopment programme for Terminal 8 at John F Kennedy International Airport (JFK). The project, carried out in partnership with American Airlines and Unibail-Rodamco-Westfield (URW) Airports, will feature a new Great Hall and is expected to bring more than 60 […]
Munich Airport’s new innovation centre, LabCampus, was officially opened today by airport CEO, Jost Lammers, and State Minister, Albert Füracker. A wholly-owned subsidiary of Munich Airport, LabCampus is described as a new, top location for innovation at the centre of Europe that will bring together research institutions, high-tech industries, young companies and up-and-coming talents from […]
Brisbane Airport is this week trialling therapy dogs in the Domestic Terminal as a way of reducing preflight stress for the travelling public. The trial initiative brings canine ambassadors into the terminal to provide a furry support to manage any anxiety. Sarah Whyte, head of communications and brand marketing at Brisbane Airport Corporation, enthused: ”Therapy […]
Shannon Airport has been ranked the country’s best airport brand according to the RED C Brand Reaction Index (BRI) Ireland 2023. The index, which has just been released, shows Shannon Airport placed in the top 100 emotionally connected brands at number 54 and is the highest-ranking airport brand in Ireland. RED C conducted the BRI Test among the 170 brands across 22 sectors, to see which brands have the highest connection […]
