ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT ALL ABOUT RESPECT 20 Apr 2017 Joe BatesBrisbane Airport Corporation’s environment and sustainability manager, Wendy Weir, reflects on its efforts to ensure that it operates a culturally aware gateway. Regardless...
ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT EMBRACING OUR DIFFERENCES 17 Apr 2017 Chris CramptonChris Crampton, chairman of the UK and Ireland Chapter of the Pacific Asia Travel Association (PATA), considers the importance of cultural awareness in...
ASIA-PACIFIC & MIDDLE EAST, OTHER ARTICLES THAT WINNING FEELING 12 Apr 2017 Joe BatesAsia-Pacific gateways once again lead the way in ACI’s Airport Service Quality (ASQ) customer satisfaction awards, winning all the global best airport by...
AIRPORT PROFILES, ASIA-PACIFIC & MIDDLE EAST MAKING AN IMPRESSION 10 Apr 2017 Joe BatesHow is Hamad International Airport faring three years after opening? Chief operating officer, Badr Mohammed Al-Meer, brings Joe Bates up to speed. It...
ASIA-PACIFIC & MIDDLE EAST, OTHER ARTICLES ASIA-PACIFIC REGIONAL NEWS 9 Apr 2017 Joe BatesA snapshot of some of the biggest stories from across the region. First anniversary for Dubai International’s Concourse D Dubai International Airport (DXB)...
ASIA-PACIFIC & MIDDLE EAST HYDERABAD LAUNCHES NEW CUSTOMER SERVICE PROGRAMME 6 Apr 2017 Joe BatesHyderabad’s Rajiv Gandhi International Airport has unveiled 50 new passenger service associates (PSAs), whose sole task is to assist and help travellers as they...
ASIA-PACIFIC & MIDDLE EAST TRAFFIC RECORDS KEEP TUMBLING AT DUBAI INTERNATIONAL AIRPORT 28 Mar 2017 Joe BatesPassenger traffic at Dubai International Airport (DXB) continued to grow steadily in February rising 8.8% to 6.9 million, according to the monthly traffic...
DUBLIN AIRPORT CELEBRATES ITS 80TH BIRTHDAY 23 Mar 2017 Joe BatesNova was the videoly that we all wanted to read in the Sixties because every issue brought something new and relevant to our...
JACKSON HOLE TO OFFSET CARBON EMISSIONS OF STAFF TRAVEL TO WORK 20 Mar 2017 Joe BatesNova was the videoly that we all wanted to read in the Sixties because every issue brought something new and relevant to our...
COLOURFUL NEW F&B OUTLETS OPEN AT CLEVELAND HOPKINS 20 Mar 2017 Joe BatesNova was the videoly that we all wanted to read in the Sixties because every issue brought something new and relevant to our...
ASIA-PACIFIC & MIDDLE EAST SYDNEY AIRPORT PRAISED FOR IMPROVED SERVICE QUALITY RATING 8 Mar 2017 Joe BatesSydney Airport has welcomed the 2015-16 Australian Competition and Consumer Commission (ACCC) Airport Monitoring Report, which highlight its increase in its overall quality...
ASIA-PACIFIC & MIDDLE EAST ASIA-PACIFIC AIRPORTS LEAD THE WAY IN ACI’S AIRPORT SERVICE QUALITY (ASQ) AWARDS 6 Mar 2017 Joe BatesThere is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s...
