FEATURES
ACI World has today revealed the recipients of this year’s Airport Service Quality (ASQ) Awards which celebrate and showcase the world’s best airports as voiced by travellers. The COVID-19 pandemic continued to have a major impact on passenger traffic in 2021 with evolving health measures and a new set of expectations affecting how the airport […]
Passengers flying from London Stansted this summer will be able to enjoy a range of new bars, restaurants and retail outlets thanks to a major refurbishment of its departure lounge. More than £12 million is being invested by the airport and its retail partners to improve the customer experience as it prepares for the expected […]
Global airport operator, Fraport, is looking to offload its interests in Pulkovo Airport in St Petersburg in the wake of Russia’s invasion of Ukraine. “There is no justification for the attack on Ukraine by Russian forces. We condemn this war for being an armed attack on a sovereign state and its people – a clear […]
Gatwick Airport believes that it has developed a new handheld digital platform that will transform the efficiency of aircraft turnarounds, reducing delays and unnecessary fuel burn on the ground. Its AirTurn platform allows ground handlers to update air traffic controllers about changes to the turn process – in real time, direct from the apron. This […]
Lagardère Travel Retail opened two new stores at Melbourne Airport this week – a LEGO store and Tech2Go outlet. Located in Terminal 4, the new LEGO store is expected to prove popular with both kids and their parents, while the Tech2Go is said to be the “go-to place for customers seeking out new and exciting […]
Dublin Airport has a potential new haunt for St Patrick’s Day after celebrating the official opening of a new immersive Guinness Bar Experience in Terminal 1. The new Guinness Bar will offer passengers an immersive experience pre-flight where they can sample a range of beers and ciders including Guinness, Ireland’s favourite stout, and Guinness 0.0, […]
Ferrovial Airports is about to widen its international portfolio after entering negotiations to secure a stake in the consortium responsible for building the new $9.5 billion Terminal One at New York JFK and agreeing to acquire a major interest in Dalaman Airport in Turkey. It announced today that it has reached an “exclusivity agreement” with […]
Aer Rianta International (ARI), a subsidiary of the state owned daa and the first company to operate duty-free shops in the world, has been chosen as the partner of choice by ANA Aeroportos de Portugal (ANA) to form a joint venture company to operate their portfolio of duty free and duty paid retail concessions in […]
For the second year in a row, Jordan’s Queen Alia International Airport has been recognised in ACI Worlds ‘Voice of the Customer’ initiative. The initiative acknowledges airports that continued to prioritise passengers and remained committed to ensuring their voice was heard throughout the COVID-19 pandemic in 2021. To qualify for this recognition, which is separate […]
London’s Gatwick Airport is to reopen its South Terminal in March – nearly two years after its ‘temporary closure’ – to help meet the expected strong demand for international travel this summer and beyond. The news comes on the day that testing requirements for those arriving into the UK have been eased significantly, with fully […]
National Aviation Services (NAS) and NAC2000 Corporation today launched their Pearl Lounge at Kenneth Kaunda International Airport (KKIA) in Lusaka, Zambia. Located in the airport’s new terminal, the lounge is part of Zambia Airports Corporation Limited’s (ZACL) efforts to upgrade international airports in the country. Last June, ZACL awarded a five-year tender to NAS and […]
The airport security market size is anticipated to record a valuation of $25 billion by 2028, according to the most recent study by Global Market Insights Inc. The market growth can be attributed to an increase in the volume of air passengers across the globe. According to its findings, the Real-Time Locating System (RTLS) segment in the […]
