IT INNOVATION TIME TO GET PERSONAL 3 Apr 2019 Ty Osbaugh and Lee BillingtonGensler’s Ty Osbaugh and Lee Billington discuss how enhancing the passenger experience, embracing cutting edge IT and taking cues from the hospitality industry...
ECONOMICS & FINANCE GOING GLOBAL 31 Mar 2019 Joe BatesJoe Bates finds out more about the history, plans and future ambitions of a handful of global airport investors at different stages of...
ASIA-PACIFIC & MIDDLE EAST, Baggage Handling, DESIGN & BUILD NEW HOLD BAGGAGE SCREENING MACHINES FOR RIYADH GATEWAY 29 Mar 2019 Joe BatesEgis has been awarded a contract by Riyadh Airports Company to provide it with design and project management consultancy services as it looks...
ECONOMICS & FINANCE THE BUYING GAME 20 Mar 2019 Joe BatesModalis chief executive, Curtis Grad, provides his annual review on private-sector investment in the global airport market, taking stock of 2018’s biggest deals,...
ASIA-PACIFIC & MIDDLE EAST, RETAIL/F&B BETTER BUYS 5 Feb 2019 Joe BatesAlex Avery looks at how innovation can shape the future of airport retail and enhance the passenger experience. Last year saw the top...
ASIA-PACIFIC & MIDDLE EAST, CUSTOMER SERVICE, EVENTS, IT INNOVATION, OTHER ARTICLES CELEBRATION TIME 17 Jan 2019 Joe BatesOur picture round-up pays tribute to the Asia-Pacific gateways whose outstanding levels of service led to them winning Airport Service Quality (ASQ) customer...
ASIA-PACIFIC & MIDDLE EAST, EVENTS, RETAIL/F&B BUSY TIMES 31 Dec 2018 Joe BatesAirport retail and F&B innovation was top of the agenda at the recent Trinity Forum in Shanghai. Asia-Pacific Airports looks back at some...
ASIA-PACIFIC & MIDDLE EAST, SAFETY & SECURITY EASY COME, EASY GO! 14 Aug 2018 SUMESH PATELSumesh Patel, SITA’s Asia Pacific president, argues that biometric technology will play a key role in ensuring faster, more efficient and safer passenger...
ASIA-PACIFIC & MIDDLE EAST, SAFETY & SECURITY BETTER BY DESIGN 30 Jul 2018 Stacey PeelArup associate director and aviation security specialist, Stacey Peel, reflects on the challenges of designing the airport of the future and reveals a...
ASIA-PACIFIC & MIDDLE EAST, EVENTS, OTHER ARTICLES BACK TO THE FUTURE 19 Jul 2018 Joe BatesJoe Bates looks back at April’s ACI Asia-Pacific Regional Assembly, Conference and Exhibition in Narita and discussions about the future challenges and opportunities...
ASIA-PACIFIC & MIDDLE EAST, SAFETY & SECURITY SMART SECURITY 22 May 2018 Jerome de ChasseyJerome de Chassey, Smith Detection’s vice president for Asia-Pacific considers how smarter checkpoints can improve security efficiency and the passenger experience. In the...
AIRPORT DESIGN, ASIA-PACIFIC & MIDDLE EAST, CUSTOMER SERVICE, ENVIRONMENT ON THE SURFACE 9 May 2018 Joe BatesImproving surface access is a commercial and environmental challenge facing airports across the globe, write ICF’s Angus Reid-Kay and Rob Rushmer. To focus...
