ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT ALL ABOUT RESPECT 20 Apr 2017 Joe BatesBrisbane Airport Corporation’s environment and sustainability manager, Wendy Weir, reflects on its efforts to ensure that it operates a culturally aware gateway. Regardless...
ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT EMBRACING OUR DIFFERENCES 17 Apr 2017 Chris CramptonChris Crampton, chairman of the UK and Ireland Chapter of the Pacific Asia Travel Association (PATA), considers the importance of cultural awareness in...
ASIA-PACIFIC & MIDDLE EAST, RETAIL/F&B SWEET SUCCESS 22 Feb 2017 Joe BatesAsia-Pacific Airports discovers that confectionery remains an important product in airport duty free shops across the globe. A new study by the Tax Free...
ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT ENVIRO REPORT 9 Feb 2017 Joe BatesAsia-Pacific Airports finds out more about the pioneering environmental efforts of Brisbane, Delhi–Indira Gandhi, Hong Kong and Sydney airports. Brisbane Airport has issued...
ASIA-PACIFIC & MIDDLE EAST, SAFETY & SECURITY SPOTLIGHT ON SECURITY 7 Feb 2017 Cameron MannCameron Mann, Smith Detection’s global markets director for aviation, talks to Asia-Pacific Airports about some of the key security challenges and opportunities facing...
ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT THE TRUTH IS OUT THERE 1 Feb 2017 Mike Rikard-BellBrüel & Kjær’s Mike Rikard-Bell discusses how technology is helping keep residents informed of aviation’s noise mitigation efforts and dispel the misconception that...
ASIA-PACIFIC & MIDDLE EAST, RETAIL/F&B BUILDING LOYALTY 13 Nov 2016 Joe BatesWhat do airport retailers and F&B operators have to do to win over customers and convince them to return again and again? Clare...
ASIA-PACIFIC & MIDDLE EAST, CUSTOMER SERVICE, EVENTS, MARKETING & COMMUNICATIONS EVERYONE’S A WINNER! 14 Sep 2016 Joe BatesAustralia’s spectacular Gold Coast was the venue for this year’s Airport Service Quality (ASQ) awards ceremony for the world’s most customer friendly airports....
ASIA-PACIFIC & MIDDLE EAST, EVENTS, MARKETING & COMMUNICATIONS GOING FOR GOLD 8 Sep 2016 MICHAELAgility and collaboration were predominant themes at the 11th ACI Asia-Pacific Regional Assembly, Conference & Exhibition held on Australia’s sun-drenched Gold Coast, with...
ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT GOOD TIMES 10 Nov 2015 Joe BatesI Prabhakara Rao, CEO of Delhi’s Indira Gandhi International Airport, talks to Joe Bates about the impact of Terminal 3, customer service and...
ASIA-PACIFIC & MIDDLE EAST, ENVIRONMENT GOING GREEN 11 Aug 2015 Xavier OhACI World’s senior manager environment, Xavier Oh, reflects on ten years of environmental stewardship in the Asia-Pacific region. ACI’s Asia and Pacific regions...
ASIA-PACIFIC & MIDDLE EAST, RETAIL/F&B BETTER BUYS 1 Mar 2015 Rosemary ChegwynAre you making the most of your travel retail opportunities? Rosemary Chegwyn considers some of the retail dilemmas faced by Asia-Pacific’s gateways. An...
