Toronto Pearson International Airport has become the first Canadian airport to be accredited under ACI’s Airport Health Accreditation programme. Deborah Flint, president and CEO of operator, Greater Toronto Airports Authority (GTAA), believes that the award shows how seriously Toronto Pearson is taking COVID-19 and reflects the airport community’s efforts to prioritise the health and wellbeing […]
Leeds Bradford Airport (LBA) in the UK has released some new CGI images of the proposed new terminal it hopes to shortly receive the green light to build. The new images show what the new look check in hall, departures lounge and arrivals gate could look like if the complex is approved. Large glass fronted […]
San Antonio International Airport (SAT) has become first airport in the world to purchase and deploy the Xenex LightStrike robot to help it combat COVID-19. The Texas gateway is confident that the locally made machine’s ultraviolet (UV) room disinfection technology will eliminate SARS-CoV-2 – the virus that causes COVID-19. “The health and safety of our […]
ACI World is to introduce a new ‘Hygiene’ award category to its Airport Service Quality (ASQ) awards this year to reflect the changing landscape in customer experience introduced in response to COVID-19. The impact and effects of the COVID-19 pandemic have brought the global airport industry to a standstill with an estimated reduction in passenger […]
UK pilots union, the British Airline Pilots Association (BALPA), today called on the government to listen to IAG CEO, Willie Walsh, and use effective Covid testing as an alternative to punitive quarantine measures. BALPA, which freely admits that it is one of Walsh’s biggest critics, supports his call to end the constantly changing and travel […]
Preparing for the new normal: ACI launches Airport Health Accreditation programme to assess airport health measures, writes external relations and special events manager, Bojana Jeremic. The COVID-19 pandemic has resulted in a global crisis, bringing airports, airlines, and the entire aviation community around the world to a virtual standstill. As the aviation industry begins to […]
Quito International Airport continues to lead the way in Latin America by becoming one of the first airports in the region to be accredited under ACI’s Airport Health Accreditation (AHA) programme. The ACI Airport Health Accreditation is based on the recommendations of ICAO to establish common sanitary measures and is aligned with the best practices […]
Miami International Airport (MIA) today unveiled a new online service designed to help passengers beat checkpoint queues and better manage their journeys through its facilities. According to the Florida gateway, its passengers now have a personal travel assistant available around the clock, ready to tell them the fastest checkpoint for their flight and how to […]
New biometric technology can ensure a completely contactless experience for passengers passing through Beijing Capital International Airport. The human-free journey is possible as the airport has completely automated the entire passenger journey using SITA technology – from check-in and bag drop through to immigration, security, and finally boarding. As a result, passengers only need to […]
One of the most exciting sources of growth in the travel industry today is the increased use of travel Application Programming Interface (API). APIs enable business agility and inter-connectedness and are integral to improving customer experiences as well as internal operations. However, according to Mohamed Amin, head of data and APIs at SITA, the aviation […]
Leaving Washington Dulles International Airport by road is about to get a whole lot easier with the August 18 opening of a newly constructed passenger pick-up kerb built to more efficiently accommodate app-based ride services. The kerb, located on the ground level outside of baggage claim, was built to better accommodate transportation network company (TNC) […]
Munich Airport (MUC) continues to slowly grow its route network, with the gateway currently served by 45 airlines operating services to 140 destinations. The combination of returning airlines and routes meant that the airport handled around 1,100 take-offs a week in early August. The German airport believes that the upturn in traffic reflects the desire […]
