Terri Morrissey and Dr Richard Plenty consider the importance of creating a work culture where employees feel safe and confident that their opinions will be valued and respected. How many of us have felt we had something important to say at work but failed to do so? Speaking up can be hard to do. It […]
Sam Folley and Nicola Ihnatowicz explore the wider social and stakeholder push for better diversity and inclusion for employers in the airports sector. The pandemic has resulted in a complete shift in working practices. The advent of flexible working is an obvious change, but there has been a fundamental shift in the dynamic between employers […]
Dallas/Fort Worth International Airport (DFW) contributes an estimated $38 billion in direct and indirect payroll support, $24 billion in visitor spending and about $5 billion in state and local tax revenue each year, according to the results of an updated economic impact study. The study also reveals that the Texas gateway also supports more than […]
Self-service check-in and baggage drop will soon be possible for passengers travelling to Kuala Lumpur International Airport from the city’s central rail station as a result of a new deal between aviation technology provider, SITA, and Express Rail Link Sin Bhd (ERL). The agreement will see SITA equip ERL with new self-service check-in kiosks and […]
Associations representing the European aviation sector today adopted a Joint Industry Declaration announcing their intention to make Europe the most efficient and environmentally friendly sky to fly in the world. In line with the EU’s Green Deal objective of reaching climate neutrality by 2050, and to optimise capacity in the skies, associations representing airlines, airports, […]
It has been announced that Porter Airlines and Nieuport have “amicably resolved their outstanding disputes and litigation” relating to terminal fees at Billy Bishop Toronto City Airport. In autumn 2022, the owner of the Billy Bishop Toronto City Airport (BBTCA) passenger terminal, Nieuport Aviation Infrastructure Partners GP, obtained judgment against Porter Airlines Inc relating to […]
Trideep Barau, ABB’s global segment manager for infrastructure, considers the challenge of building and operating greener airports. Over the next decade, hundreds of new airports are planned for the global south, while airports in the global north continue to expand capacity, which poses the question, how are we going to do this and reduce carbon […]
Changi Airport Group (CAG) is to extend the concession contract of Shilla Travel Retail (Shilla) for the Perfumes and Cosmetics Concession at Singapore Changi for another four years. The extension covers 22 outlets and spans over 7,700sqm of retail space across Changi Airport’s four terminals, and means that Shilla will be present at the airport […]
One of the new challenges facing US airports today is how to respond to and meet current and future demand for parking facilities for electric vehicles (EVs), writes Vitaly Vinogradov. In 2022, more than 10 million electric vehicles (EVs) found their way into the garages and driveways of consumers across the globe. By the end […]
Erin Rodriguez tells us more about how customer service initiatives such as the chance to meet a sloth and celebrating Christmas in July bring joy to passengers at San Antonio International Airport. Imagine you’ve just landed, or you’re headed to your gate – and suddenly, you see a sloth. Or it could be a snake, […]
Airports, and it seems airport baggage trollies, are getting smarter, as today’s news from Munich Airport confirms. Starting from today, passengers at the German gateway can enjoy a more digital experience in the time before departure. Using a tablet on a carry-on baggage trolley, they can enter their flight data manually or scan their boarding […]
A total of 2.9 million passengers passed through the doors of Dublin Airport in September, 11% higher than in the same month in 2022, according to airport operator daa. Cork Airport, also operated by daa, performed equally well with some 260,000 passengers using its facilities in September – up 12% on the same month a year […]
